Verified Company
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Verified
Pleasant
☹ Kitchen closed
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest,
Thank you for your feedback.
We sincerely apologize for the inconvenience caused during your recent stay. Your reservation was a last-minute booking, and due to an unexpected emergency maintenance issue, our kitchen was unfortunately closed for dinner that evening.
That said, understanding your request, we arranged dinner from an external provider to ensure your comfort was not compromised. Additionally, as a gesture of goodwill, we upgraded you to a higher room category than the one originally reserved.
We truly appreciate your understanding and hope to welcome you again soon for the full experience we strive to offer all our guests.
Kind Regards,
Spicepeek Team
Thank you for your feedback.
We sincerely apologize for the inconvenience caused during your recent stay. Your reservation was a last-minute booking, and due to an unexpected emergency maintenance issue, our kitchen was unfortunately closed for dinner that evening.
That said, understanding your request, we arranged dinner from an external provider to ensure your comfort was not compromised. Additionally, as a gesture of goodwill, we upgraded you to a higher room category than the one originally reserved.
We truly appreciate your understanding and hope to welcome you again soon for the full experience we strive to offer all our guests.
Kind Regards,
Spicepeek Team
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Verified
Amazing experienced! Kudos to all staff they did excellent customer service..highly recommended!
☺ Service
Room facility
☹ N/A
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest, Thank you all four of you were truly kind. It was a real pleasure hosting you, and we’re grateful for the positive energy you brought to our place. We look forward to welcoming you back again soon! Warm regards, Spicepeek Team
Verified
Una última nit perfecta!
☺L’hotel té molt d’encant. Volíem un que estigués prop de l’aeroport però ens ha sorprès positivament. L’habitació és gran i ben equipada, el lavabo molt original, i la piscina just davant de la finestra de l’habitació. El servei ha sigut molt bo.
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest, Thank you all four of you were truly kind. It was a real pleasure hosting you, and we’re grateful for the positive energy you brought to our place. We look forward to welcoming you back again soon! Warm regards, Spicepeek Team
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Verified
Super hotel dichtbij airport
☺Super hotel dichtbij de luchthaven. Mooie ruime kamers met airco en goed ontbijt
☹Niets
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest, Thank you all four of you were truly kind. It was a real pleasure hosting you, and we’re grateful for the positive energy you brought to our place. We look forward to welcoming you back again soon! Warm regards, Spicepeek Team
Verified
Gran alojamiento cerca del aeropuerto
☺El personal es muy atento, la piscina se agradece, las habitaciones muy amplias y bonitas. Muy buen trato de Ariff, agradecida por haberme ayudado cuando tuve problemas con mi tarjeta en el banco.
☹Algo de calor en la zona del restaurante. Lo encienden cuando llegas.. se agradecería que lo tuvieran fresco todo el tiempo.
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest, Thank you all four of you were truly kind. It was a real pleasure hosting you, and we’re grateful for the positive energy you brought to our place. We look forward to welcoming you back again soon! Warm regards, Spicepeek Team
Verified
☺Perfekt für Ankunft und Abflug. Extrem netter, hilfsbereiter Manager. Super fairer und zuverlässiger Pickup Service
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest, Thank you all four of you were truly kind. It was a real pleasure hosting you, and we’re grateful for the positive energy you brought to our place. We look forward to welcoming you back again soon! Warm regards, Spicepeek Team
Verified
12h layover before airport
☺ Close to airport. Clean. Supportive staff. Transfer to airport for free. Swimming pool. Nice big supermarket in walking distance. Overall, hotel does what it advertises ... Great layover place
☹ Some things were not working: few light bulbs, water drainage in the shower and toilet flush was not working properly. It sounds as major problem but honestly, for the value and friendly staff it makes all good
Reply from Spicepeek Boutique Hotel CMB Airport
Dear Guest,
Thank you for choosing to stay with us.
We sincerely apologize for any shortcomings you may have experienced during your stay. Your feedback is extremely valuable to us, and we take it very seriously. Please rest assured that we have already taken the necessary steps to address the issues you mentioned.
We truly appreciate you taking the time to share your thoughts, and we hope to welcome you again for a much improved experience.
Warm regards,
Spicepeek Team
Thank you for choosing to stay with us.
We sincerely apologize for any shortcomings you may have experienced during your stay. Your feedback is extremely valuable to us, and we take it very seriously. Please rest assured that we have already taken the necessary steps to address the issues you mentioned.
We truly appreciate you taking the time to share your thoughts, and we hope to welcome you again for a much improved experience.
Warm regards,
Spicepeek Team
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