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Reviews (27)
Danny Payment
2023-11-30
Excellent work and affable staff makes for a great experience and we certainly had that with the people from Sparkle. We regret that we must cancel our relationship with them, but finances dictate we must.
Hi Dan,
Thank you so much for sharing your experience with us. It was a great pleasure working with you and Sharon!
We appreciated everything and we will be very thrilled to serve you again in the future.
Take care,
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Marie Cathy Dogui
2023-11-28
Professional and unparalleled home cleaning service.
They went above and beyond and exceeded my expectations!
I highly recommend this cleaning company!!!
We're happy to hear that our home cleaning service surpassed your expectations, Marie! We always aim to exceed our clients' needs. Your glowing recommendation is greatly appreciated. We are here to cater to your future cleaning needs.
Sparkle Ottawa
Mimidayo Ninanayo
2023-11-25
Unsatisfactory cleaning and unsatisfactory customer service. They came 20 minutes late and they didn’t properly clean the apartment. When I complained to the manager, she told me that i was at fault because I didn’t check the quality of their work. I will never do business with this company EVER again.
Lindsey McDonald
2023-10-30
Sparkle is not only super efficient and friendly, they are flexible with scheduling. The cleaning is super thorough and we have the deep cleaning done as well for winter!
Hi Lindsey,
Thank for your feedback and for your kind words…
We look forward to continue serving you.
Thanks again for choosing us!
Campbell
2023-08-14
Positive
Professionalism
Punctuality
Quality
Responsiveness
I was absolutely shocked with the cleaning job the three ladies did. It went from a near disaster, where I thought I would need to replace all appliances, back to brand new sparkling condition. They work miracles!
Thank you for your review!
We are very happy that they did an amazing job!
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elie jibrine
2023-08-03
Amazing service. The cleaning is top notch and they provided me with a superb home. Highly recommended. You will not be dissapointed.
Thanks Elie for your time to share experience with us!
We are happy that your home looks amazing for your showings!
shalina khetani
2022-11-12
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Great work. Highly recommend them.
Thank you for sharing your experience with us!
We are happy that they did a great job!
Joy Rivers
2022-08-17
Always Sparkle Cleaning was a godsend when we were preparing to show our house and then again for the final cleaning at closing time. They made sure the house was at its best, looking and smelling fresh and clean. We were pleased with the results and with the communication and service. Highly recommend!
Thank you so much for sharing your experience with us!
We are very happy that we met your expectations.
Tsidik T
2022-03-05
Positive
Professionalism
Punctuality
Quality
Very professional to deal with. They respond quickly and cleaners are great, especially Shelley! Recommend!!
Thank you for your feedback.
We are all happy that Shelly is doing a great job at your house !
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Alyscia Campeau
2022-02-23
This team has been amazing.
They are professional, kind, trustworthy and have done an excellent job every time.
Their communication is excellent as well!
Thank you so much for sharing your experience with us. We are very happy that whoever comes to clean your house does an excellent job!
Areez R
2022-02-14
We tried different cleaning services in Ottawa and this one is by far the best! They do an amazing job and have excellent customer service. Highly recommend.
Thank you so much for your time to share your experience with us.
We look forward to continuing cleaning your home
Rbk studio
2022-02-13
Thanks it is appreciated!
Iona Hunter
2022-02-04
Positive
Professionalism
Punctuality
Quality
Responsiveness
Very pleased with the quality of work and attention to detail. The people I communicate with are approachable, professional and trustworthy. Thank you Shelley and Claire for your help.
Thank you so much Iona to share your positive experience with us!
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Fabiola Rodriguez
2022-01-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We hired Sparkle Ottawa because I fell behind in the cleaning of my house over the holidays and it was too much for me to take on. Michelle was fast to contact us after filling the form on the website and promptly sent an email with payment and details. Super affordable. Our cleaner's name was Shelly. She was amazing!! She did not stop the entire time she was here. She cleaned so well, way better than I would have done and was friendly and professional. My kitchen counters and floors where sparkling. I asked Shelly what product she used because it was so shinny and beautiful. I was pleasantly surprised when she showed me an all natural cleaning product. I hadn't thought about what chemicals they might be using but I am so glad to have learned they not only clean thoroughly but also offer quality products for their customers. 100% recommend them. I talked to all my friends and let them know about my experience. I look forward to having Shelly back in the future. Thank you for job well done!
Thank you Fabiola for sharing your experience with us!
We are happy to hear that Shelly did a great job!
Claire
Julien Muhawe
2021-10-27
Amazing service, they pay attention to details and they never dissapoint.
Thank you for your time to rate our services
Keza Ninon
2021-10-11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
We booked Sparkle for a move in cleaning.
My new place was spotless when they were done.
Walking in a new and freshly cleaned house
was our best feeling
Thanks so much Claire and her team!
Thank you for your time to rate our services.
We are happy to help !
Ezana Yohannes
2021-10-11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Very precise and detailed with their work. They pay attention to the smallest details and make sure all their work lasts. Company is also very safe with the usage of masks, sanitizer and other protective equipment. 10/10 overall experience
Thank you for your feedback and for your time to rate our services!
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Claire Lalonde
2021-10-04
Critical
Responsiveness
I emailed the owner of this company to . me with the status of vaccination of the employee coming in my house to clean, there was no reply. I explained that I required to know because I am going through cancer treatment. The wearing of the mask was also not fully compliant.
Hi there
We understand your concern.
She / we are also sorry that we weren’t aware about your case until you disclose this to her at the end of the cleaning.
We take our customers health very seriously.
The cleaner mentioned that she had explained she is fully vaccinated and proof of vaccination was attached in an email a day after this was requested .
Please check if it didn’t end in your spams.
We will print off her pass vaccination and drop it in your mail box to ensure it reached you
Thank you
Max G
2021-10-04
Sparkle has done an amazing job for us, and we are so happy to have found them.
Steve M.
613rental
Thank you for your time to leave us a review.
We are very happy to hear that your are satisfied with our service. It has been a pleasure working with 613 Rental Ottawa!
Rhiannon Brown
2021-09-25
The women that cleaned my house went above and beyond!!!! My baseboards and toilets have never looked cleaner. The attention to detail was impressive!!!!!
Thank you very much for sharing your experience with us. We are incredibly grateful that you took your time out to leave us a 5 star review!