Verified Company
The worst dentist I have ever experienced. Constant cancellations, very expensive, and just poor service overall.
Reply from Sparkle Dental Boutique
2025.09.19
Hi Laura, I am so sorry to hear of your poor experience, I would love the opportunity to speak with you and discuss this in more detail and we value all the feedback. The practice manager at Sparkle Dental will be in contact. Thank you
I had the opportunity to meet some of the professionals at Sparkle in two different situations. Both on the phone and in person, at the reception desk and in the dental office, all of them were very friendly and professional. The price they charge is commensurate with the excellent service they provide. Furthermore, the manager, Prachi, took an interest in the dental care of my two children and offered me a free checkup for both of them. Although I didn't take it at the time, it was very kind of her to do so. I recommend this place and will definitely be back.
Reply from Sparkle Dental Boutique
2025.06.06
The safety of our patients and staff is of paramount importance to us. Hearing reviews from valued patients like yourself is always rewarding and we cannot thank you enough for taking the time to provide your feedback.
I’ve just got home after having a very large filling replaced, I am a very nervous patient and I can truly say that Dr Priyanthan is the most gentle, highly skilled dentist I have ever been to. I didn’t even feel the anesthetic going in! Thank you so much Dr Priyanthan.
Reply from Sparkle Dental Boutique
2025.06.06
We are pleased that you have had a positive experience with us and would like to thank you for taking the time to provide us with your feedback.
Doesn’t seem to be as happy a ship as it used to be since the last dentist retired. There seems to be some dissent amongst the staff and it felt a little tense. The hygienist is lovely though and the dentist himself very calm and professional.
Reply from Sparkle Dental Boutique
2025.03.20
Hi Simon, Thank you very much for taking the time to give us feedback, i can only apologise that your experience wasn't what we would expect and that it felt tense. We will definitely take this on board and work to improve
Gentle and professional procedure explained fully and time taken to ensure I was relaxed and comfortable
Reply from Sparkle Dental Boutique
2025.01.31
Thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We look forward to seeing you soon.
Spark Dental response to owner
Wow how have you assumed I called on Mon or Tues, I don’t want any communication with you, your response shows a lack of unprofessionalism, and empathy, furthermore your reply sent to the second review who also left you 1 star, Colin the hygienist was not at spark dental in 2012 which raises the question about your dishonesty, thank the lord I joined Banning Dental , and majority of the positive reviews for Spark Dental Boutique were for Dr Sunita and her staff, as Nabilah said who left you a review 3 months ago who also left one star DO NOT ATTEMPT TO SILENCE US, patients have a right to know you take premium prices but offer the worse service ever.
If you calculate when the new owners took over at Spark dental and the amount of 1 stars you have received since takeover, then one would know the real stars you have and I very much doubt it would be 4.7.
Is this a part time practice? Phoned four times during normal office hours but no answer, fifth time I got through lady on the other end spoke to me in a rude and curt manner - as someone mentioned in some other reviews Dr Sunita the previous owner was a gem, since it has been sold the new owners and staff are incompetent, the staff keeps changing on a regular basis, that’s why staff is not trained to deal with patients.
Now I’m registered with Banning Dental Practice miles better and so much cheaper and they answer there calls and staff are brilliant.
Reply from Sparkle Dental Boutique
2024.11.28
Hi Ali, thank you for taking the time to provide us with your feedback. I have had a look back through our call logs for Monday and Tuesday of this week from when your review has been posted and can't see any missed calls on our system. I am also unsure regarding your comments of our team, who have all remained in practice for sometime and have all been provided training and ensure they take part in regularly completing continued professional development. I would welcome further discussion on your concerns to gain further information of when you called and who you spoke with in practice in order for us to investigate this matter further. Please could you make contact with the practice either via phone or email and ask to speak to the practice manager.
Lovely team, came across them in 2022 when I urgently needed to see someone as my retainer wire came undone. They were much more approachable than other places about fitting me in as I had not yet been to a dentist since moving to the UK.
The reception team, dentists, and hygienists have all be really accommodating since. The hygienist Rosie (works on Thursdays), is really lovely and very experienced. So glad to find a good dental clinic in the area.
Reply from Sparkle Dental Boutique
2024.11.28
Thank you Claire for your lovely and detailed feedback along with 5 star rating. Patient satisfaction is of paramount importance to us and we are so pleased to hear we have achieved this. We look forward to welcoming you back to Sparkle Dental Boutique for your future appointments.
This was a great dental practice in the past with Sunita at the helm.
however since she left the practice is now a mess
i had outstanding credit on my account and the new owners claim there is no record of it and that the computers have been wiped clean!!!!
Also the staff are not friendly at all, they are more worried about taking your money as opposed to helping resolve issues.
Also the hygienist Colin has left, who was a great chap
overall i would not recommend this practice, especially when you are paying premium rates for a private dentist
Reply from Sparkle Dental Boutique
2024.11.28
Hi Imran, Thank you for taking the time to leave us feedback. I have checked our records and can see that you have not been seen within our practice since 2012. I would like to discuss your concerns further and gain further insight to any outstanding balances as we do hold full records of payments received and charges applied to patients notes. Please could you contact the practice and request to speak to the practice manager who can look into your concerns further in order to gain and discuss all the facts and get resolution on this matter.
Very friendly staff and the dentist/hygienist make sure you are comfortable.
Reply from Sparkle Dental Boutique
2024.11.08
Thank you ever so much for your kind words, it is of paramount importance to us that our patients have a positive experience when attending their appointments. We look forward to seeing you soon.
Very professional and helpful attitude, I don’t usually like the dentist but today was a breeze thanks to the amazing staff.
Reply from Sparkle Dental Boutique
2024.08.28
Hi Luca, Thank you so much for leaving us such a wonderful 5* review. We're always pleased to hear of our patients positive experiences at our practice
A good experience with professional staff and a kind and expert dentist. A little pricey but worth the peace of mind. I've been with this practice for years; not going anywhere else.
Reply from Sparkle Dental Boutique
2024.08.07
Hi Adelphine, Thank you for taking the time to leave us such fantastic comments. We're so pleased and thankful for your continued support and loyalty to our practice and we look forward to seeing you again at your next appointment!
Sparkle Dental Boutique has helped me to maintain a high standard of oral hygiene. Prachi is polite and helpful and my dentist Pri has enabled me to keep my teeth healthy.
Reply from Sparkle Dental Boutique
2024.07.19
Hi Moyo, Thank you for taking the time to leave us some wonderful feedback and a 5* review! I'm so pleased to hear of your positive experience and we look forward to seeing you again at Sparkle
Excellent customer service, experienced dentist and hygienist and value for money
Reply from Sparkle Dental Boutique
2024.07.19
Hi Ajith, thank you for your wonderful comments from your recent experience at our practice. It is always very rewarding to hear our patients satisfaction and we look forward to seeing you again at your next appointment!
The level of customer service that Angel and Iman provide is unmatched. Never have I been disappointed by the way they deal with me and it’s always a pleasure to see them when I come in. Pri makes fillings look like real teeth it’s phenomenal to witness
Reply from Sparkle Dental Boutique
2024.06.07
Hi Patricia, Thank you for leaving us a wonderful 5* review and such fantastic feedback. We are so pleased you have had such a positive experience when visiting the practice, we love hearing back from our valued patients such as yourself. I will be sure to pass your review on to the entire team.
Sparkle is my usual dentist, but I turned up without an appointment as I was worried about something. The receptionist and dentist were very helpful and I managed to see the dentist and put my mind at rest. I am very grateful. On other visits I have always found everyone very professional, no complaints.
Reply from Sparkle Dental Boutique
2024.05.17
We are pleased that you have had a positive experience with us and would like to thank you for taking the time to provide us with your feedback.
