Verified Company
We used Spanner’s as they gave us the best quote for a cam belt replacement and they say they are French car specialists. We were told that the job would take one day.
We took my Peugeot 108 in by nine o’clock on Mon 10th November and were told it would take a day and a half. We accepted this although there was no explanation as to why the time had changed by half a day.
On the Tues morning they rang and said they’d got the wrong part and it meant it wouldn’t be ready until the Wed.
On the Wed Joe rang and said the car would be ready that day and it would cost a little bit more. He also said that it would need an oil change as the oil was black. We said no as it had just had a full service very recently.
We went to collect it and I asked why the bill had increased by £100
He said it was because his supplier had sent the wrong part. I asked what had that got to do with me. He should talk to his supplier. He said he was having a bad day and what did I want to do. I said I would pay the original quote price.
We drive home and immediately checked the oil. It was golden and no signs of black. Under the bonnet we found loose nuts and bolts and bits not reconnected.
We went back and Joe apologised, said it was his fault, as he taken the car to test drive before the mechanic had finished. He took the car in and finished the job in a few minutes.
I think Joe is a nice guy but there were just too many issues, delayed time, increased price and given back before the job was completed. We won’t be using his garage again.
Just got back from Spanners Garage, they carried out a full service and replaced the auxiliary belt on my RCZ Peugeot
Excellent service, good price and efficient in what they do .
Thank you you've got yourself a regular customer
Reply from spanners-garage.co.uk
2025.09.23
Thank you for the fantastic 5 star review Johnny! glad we could be of assitance, look forward to seeing you in the future.
Big UP to Spanner’s for getting my ancient Citroen picasso through its MOT. Much appreciated, well done guys, see you next year!!!
Reply from spanners-garage.co.uk
2025.08.29
Thank you for taking the time to leave us such a fanstastic review Peter your 5 star review is very much appreciated. Look forward to seeing you next year
Please stop use this garage for repairs uours cars cost me now 1000 pounds and car is not running properly after m9nth of work
Great mot and repair station. Will always get the work done even at short notice at great prices.
Big shout out to Bill down there. He is the man who keeps on giving. After a long cricket career, a hip and knee replacement, he still manages to provide a great key tagging service.
What can I say about Salv, other than he is possibly the happiest mot tester I have ever met! Top man.
Sabrina is the newest and maybe the most valuable member of the team to date, keeping everyone and the whole operation in check.
And then there’s Joe…
All the best team keep up the hard work 💪🏽
Reply from spanners-garage.co.uk
2025.07.22
Thank you for the positive feedback and for regognosing the level of service our staff members Salv and Sabrina offered. We look forward to seeing you again in the future. Spanners Garage.
