Southwest Custom Home Care Reviews

J Glaze 2025.03.07

     

Rob and his team have been cleaning our short-term rental in Goodyear, AZ for over 4 years. A friend of mine, who owns her own short-term rental in WA state, booked a stay and raved about my homes cleanliness. Rob typically comes to inspect the house himself after cleaning. Rob is responsive to any concern and oozes customer service. I have referred this company out to other friends who own short-term rentals. This company is top notch!

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Reply from Southwest Custom Home Care 2025.03.07

Thank you for the review. Happy to hear that you have had such positive experiences with our services. We look forward to continuing to serve you for many years to come.

Nicole Gant 2024.04.28

     

I can’t say enough about Southwest Custom Home Care! Rob and his crew are top notch! Have been our cleaners for our short term rental for 3 years now and it’s been amazing having them as our cleaners. Always reliable. Always sparkly clean. They all go above and beyond! Recommend them to anyone.

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Reply from Southwest Custom Home Care 2024.04.28

Thank you so much for the review Nicole. We're thrilled to hear that you've been consistently impressed with the service over the past three years. Knowing that you find our work reliable and spotless really makes our day. We always aim to go above and beyond, so your recommendation means the world to us. We look forward to continuing to serve you and keeping your rental in tip-top shape. Thanks for trusting us with your cleaning needs.

John Pritchard 2023.07.03

     

The best airbnb cleaning company in town - it’s the owner / Robert Klassen & his trained professionals doing the cleaning that set SWCHC apart from the rest. Seven years in business without ever missing or not being able to clean a clients place along with 100% client retention since start of business in 2016. Professional cleaning to say the least.

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Reply from Southwest Custom Home Care 2023.07.08

Thanks for the review John. We always aim for strong communication with our customers and we are always making adjustments to our checklist to keep the process simple but effective.

Jeni Shisler 2023.03.21

     

Rob and his team are the ones to call. I highly recommend them. They are good at their work and are always very helpful and thorough. From standard cleaning services to getting a short term rental ready- this is the team to call!

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Reply from Southwest Custom Home Care 2023.03.24

Thank you so much for your kind words and for taking the time to share your experience with our team. We are delighted to hear that you found our services to be helpful, thorough, and of high quality. It is our pleasure to ensure that our clients are satisfied and their expectations are exceeded.

Jane Ferderer 2021.11.01

     

This company provides amazing quality and detailed cleaning for my vacation rentals. I receive excellent feedback from my guests at the superior level if cleaning

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Reply from Southwest Custom Home Care 2023.03.24

Thank you once again for your kind words and your trust in our team. It is our pleasure to serve you, and we look forward to providing continued exceptional cleaning services in the future. The happiness of your short-term-rental guests is as important to us as it is to you.

Tina Paine 2021.10.27

     

I use SouthWest Custom Home cleaning for my Airbnb. They have done such a great job for me that all my reviews tell me they love how clean my house is. I trust Rob taking care of my house being that I am in a different state. I don’t even have no worries about my house at all. I know it is in great hands. Thank you Rob and your group for the great job!

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Reply from Southwest Custom Home Care 2021.10.27

Thank you Tina! We appreciate your comments.

Gina Dizon 2021.10.27

     

We highly recommend Southwest Custom Home Care! They are very professional and the quality of work is outstanding. We couldn’t be more grateful to have this company attend to our business. Very responsive, available and flexible.

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Reply from Southwest Custom Home Care 2021.10.27

Thank you Gina! We appreciate your time to give us that feedback

Brian Paul 2021.10.25

     

Rob and his team have been great! We live in Washington full time and have our Airbnb in Mesa, AZ ! Rob makes sure the house is sparkling clean for our guest and has great communication!

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Reply from Southwest Custom Home Care 2021.10.25

Thank you! We look forward to contributing to the continued success of your Airbnb.

Lynette Strickland 2021.10.22

     

We have used Southwest Custom Home Care service over 250 times for our Airbnb home and they have never disappointed. The service provided is always on time, professional and and we always recieve compliments about how clean our home is. It so nice to have a reliable company taking care of our home! Lynette Goodyear AZ

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Reply from Southwest Custom Home Care 2021.10.22

Thank you Lynette! We appreciate your business and your feedback.