South Sound Home Loans

South Sound Home Loans Reviews

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4.3 | 6 reviews
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South Sound Home Loans
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4.3

| 6 total

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Lisa Renshaw
Lisa Renshaw 2023.08.03
     
These people are SO sloppy. They mixed up the email of a client and sent all that clients DocuSign notifications to me during the bidding process. Despite my efforts getting in touch with Randy to let him know he had messed up (and I found the client on FB and alerted her) they never corrected her email and continued to send even the CLOSING documents to me for DocuSign. I would never ever use someone so incompetent in a basic real estate matter! Do disregard his fallacious comment below- I received FOURTEEN emails over the span of over two months (I saved them and counted just now) I had contacted him after the first one to let him know there had been a mistake- he never bothered to correct it!
Reply from South Sound Home Loans 2023.08.02
I have been originating loans for over 30 years in my area and happened to be doing a purchase for a client with a similar name and almost identical email address. Two mails were sent by mistake by the bank ( I am a mortgage broker) for signature which Ms Renshaw notified me of the discrepancy. In over 30 years and hundreds of loans, this is the first time it happened and I apologized to both parties. No personal or confidential data was information was transmitted.

R Luke, Broker
Trevor Altman
Trevor Altman 2022.12.22
     
Randy Luke cared, was Knowledgeable and helpful every step of the process. Highly recommended.
Tim M
Tim M 2021.12.21
     
Randy and South Sound Home Loans did such a great job on our refinance that we used him again a second time. Very professional and responsive to all our needs. A+!
Jason Nelson
Jason Nelson 2018.09.25
     
Randy at South Sound Home Loans helped us purchase our first home. He was super helpful and dedicated in process and had great rates. I highly recommend!
Sheena Hamilton
Sheena Hamilton 2018.09.02
     
Everything I hear from people in the business community shows how much Randy is invested into the community. He's part of a lot of organizations in the area and really cares. I've seen him help people with their home loans, their refinances, and he really cares to help people who are transitioning into the area and downsizing. He's a veteran and looks to care for other veterans in their needs too!
Martha Chen
Martha Chen 2018.08.09
     
Randy helped me with a refinance - fast, easy... answered all my questions. I felt really confident that I got the loan I needed.

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