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Reviews ( 28 )
Kerrie Morrison
2024.05.22
From beginning to end the customer service has been amazing. Richard and his team went over and above to offer us the best deal & to also help us out when our car sold before the new one had arrived. Many thanks Southern Lakes Motors, we love our new wheels❤️
Reply from Southern Lakes Motors
2024.05.23
Thank you for the fantastic review! We're stoked to hear that Richard and the team provided such great service and were able to help. We hope you're enjoying your new Nissan, and thanks for choosing Southern Lakes Motors!
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Rodrigo Benites de Moraes
2024.04.09
great service, great service, I recommend it to everyone
Reply from Southern Lakes Motors
2024.04.09
Hi Rodrigo, we appreciate you taking the time to leave a review. Thanks for choosing Southern Lakes Motors and for the awesome recommendation. We look forward to seeing you again.
SHEETAL PATEL
2024.04.03
😊Thank you for the great service.🎉
Helen Lefrere
2024.03.15
Barnaby Arnott
2024.03.07
Every visit to these guys has been friendly and painless - definitely recommend them for Mitsubishi servicing
Reply from Southern Lakes Motors
2024.03.10
Thanks for the great feedback and 5-stars Barnaby and thanks for choosing Southern Lakes Motors. We look forward to seeing you again next time you're in.
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Andrea May
2024.02.23
Great service - the team was insightful, went over all my options and advised what they thought was best. Thanks Team, see you next time.
Reply from Southern Lakes Motors
2024.02.25
Thanks for the great review Andrea, we're thrilled to hear your great feedback and look forward to seeing you again.
Bruno Diaz
2024.02.22
Reply from Southern Lakes Motors
2024.02.22
Thanks so much for the 5 stars Bruno and thanks for your business.
Tierra Jackson
2023.11.18
Tim helped me out with my brand new 2023 Mitsubishi. HE’S AWSOME. Highly Recommend
Reply from Southern Lakes Motors
2023.11.19
Thank you so much for your fantastic 5-star review Tierra! We appreciate your recommendation and we're thrilled to hear you had such a great experience. Drive safe, and we look forward to serving you again at Southern Lakes Motors!
Russ King
2023.11.16
Reply from Southern Lakes Motors
2023.11.17
Thanks for the 5-star review Russ, see you next time!
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Roy Cliff
2023.11.03
Service excellent, just a shame problem came back,will need a new part. Thanks
Reply from Southern Lakes Motors
2023.11.05
Hi Roy, thanks for taking the time to leave a review. Sorry to hear you will need a new part to permanently fix the issue. We couldn't find your details in our system to be able to follow this one up as your account might be under another name or a business. If you'd like to discuss it further please feel free to call our Aftersales Manager Paul on 03 441 4239.
sanjesh naicker
2023.05.22
Reply from Southern Lakes Motors
2023.11.05
Hi Sanjesh, thanks for taking the time to leave us a review and thanks for choosing Southern Lakes Motors.
Clem Hoyle
2023.03.01
Reply from Southern Lakes Motors
2023.11.05
Thanks for the 5-star review Clem, we really appreciate it.
ella wilson
2022.05.11
I called Southern Lakes Mitsubishi for some advice regarding the engine noise of my Outlander. Paul was extremely helpful on the phone and Matty was very helpful with the technical advice. Thank you guys - I'll be back!
Phil Wilson
Reply from Southern Lakes Motors
2023.11.05
Hi Ella, thank you so much for sharing your experience. We think Paul and Matty are amazing too! We're glad they were able to help.
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Alex Tikonoff
2022.05.09
My car had few issues known from the AA import check. I brought the car to them and ask to check everything, while mentioned only two of the known issues.
They checked the things I've told about, and even spent more time tnan they charged me, which I appreciate, but they didn't check anything else, like bushes that AA recommended to replace.
Reply from Southern Lakes Motors
2022.05.11
Hi Alex, thanks for your feedback. We appreciate you letting us know about your experience. I believe our Service team have been in touch to discuss this with you directly.
Ethan Payne
2022.03.29
Walked around for 35 min only to be greeted when I was driving out the gate.
Went in to purchase a new triton.
Extremely unhelpful
Reply from Southern Lakes Motors
2022.03.29
Thanks for your feedback Ethan, we appreciate you reaching out to let us know about your experience. Unfortunately we were short-staffed due to illness yesterday. Only one of our three sales people were on-site when you arrived and he was assisting another customer during your visit. We would love the opportunity to show you through the Mitsubishi Triton and arrange a test drive. Please contact Richard Burns on (03) 441 4239 and he will organise this.
Adán Tijerina
2021.12.28
Very helpful and gracious. Had a simple fault that was sorted quickly, easily and for little more than a handshake. Great advice on offer, as well.
Reply from Southern Lakes Motors
2023.11.17
Thanks for your business Adán and thanks for taking the time to leave a review.
Cody White
2021.04.28
Friendly and helpful stuff
Reply from Southern Lakes Motors
2023.11.17
Thanks for the great review Cody, we appreciate the great feedback.
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Cathy Croft
2021.02.16
They are fantastic!!!! We were in a bad way with our truck's front wheel having come off while driving to Queenstown. They went far and above to help us. They found the part necessary and fixed the wheel (with two dogs in the truck!!), in super quick time. We were turned away from two other garages before we found them. Thank you thank you thank you to them.!!!!
Reply from Southern Lakes Motors
2023.11.17
Thank you so much for your kind words! We're thrilled we could assist you with your truck, especially in a challenging situation.
Patricia and Paul Mason
2020.12.28
Absolutely fantastic. I arrived because my car had a problem and was told that they were fully booked for the day but they would get a technician to test drive the car.
He agreed there was an issue and wanted to put the car on the hoist to check. Fortunately there hac been a cancellation so they looked at the car.
The fault was found and the solution.
Paul was great as was the technician first class service.
Reply from Southern Lakes Motors
2023.11.17
We're thrilled to hear that our team, including Paul and our technician, provided you with fantastic service. Thank you for taking the time to share your experience with us!
Julia Milley
2020.12.17
Paul and his team gave the very best service ever. Professional and definitely willing to go that extra mile to sort out every issue my car had. Cannot thank you all enough xxo
Reply from Southern Lakes Motors
2023.11.17
Thank you for your kind words and the 5-star review Julia! We appreciate your trust in our team to provide top-notch service.