Verified Company
I wish i could give zero stars. This company does not show up on time, have lack of communication, take forever to complete a project and does not instill confidence in there workmanship.
Currently, I am dealing with this company and I have had nothing positive from my solar placement. I was told that this project should take no longer than 2 weeks, however we are going on a month and a half. It has been one excuse after another with this company. First, they sent some guys to do the panel placement and they showed up hours late. They started placing the equipment on my new metal roof and the weather changed. They did not complete the panel placement due to the roof becoming slick and dangerous. They said they would be back the next day to complete the panel placement. I said okay because they did not need me to be there. Well, the staff did not show up to complete the task as promise. The financial company and sales person had to reach out to them to get someone to complete that task. No apologies for their tardiness however they stated because of the weather they were behind on all of their projects. Again not my problem. Promise made, promise not kept.
Again the financial company continue to call to get the progress of the set-up and I told them it seems as if the company completely stop working. Again the financial company contacted them and they sent some workers to my home to start the electric hook up of the system. Again, the workers were over 2 hours late. When they started attaching electrical boxes and poles to the home, they had to stop and take everything down and move it because they did not go by JEA standards. Well, it took them over a week and a half to send someone back to my home to restart the setup. This group show up late again and missed the inspection by JEA to shut the power off. Also, the so called electrician bent my brand new electrical box and placed multiple holes in my brick. Since the electrician was late showing up at my home, he was caught by the rain and stated he would be back to complete the rest. Again, he was a no show.
The financial company called again to ask if the project was complete and I told them no. Then I received a text message from the company stated the electrician would be coming back to complete the hook-up. Again the electrician showed up late again. This time I asked the electrician why he does not show up on time and he reply "oh I didnt know we had to show up on time and I'll make sure to make a note of it". I was totally shocked that he had the audacity to say that. I told his manager and she said she would talk to him.
So after the completion of the hook up, I showed things that I thought needed to be fixed before inspection and again the electrician stated he would be back to fix it before inspection. Again, he didnt show back to my home to finish and the company fail the inspection. They fail an inspection 3 times and I currently have and inoperable system that I am paying for. Beware using this company!!!!!!!!!!!
