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Keap Reviews

Good rating
4.1
1729 reviews Verified
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Reviews ( 1727 ) 4.1

Caroline B.
Caroline B.
2024.07.17
an excellent tool Overall: It gives me a less stressful job where I can have everything in order and perfect email tracking, and where my biggest help is having happy clients. Pros: The tool that I use the most and that is useful to me is sales tracking because I can have a better focus in this area without losing track, I also use a lot of tracking that can be given more personalized to potential clients so that they receive the correct emails. with the information. It makes it easier for me to have a more fluid electronic commerce with new and old customers to continue providing good service. Cons: In my case everything has worked wonderfully for me, there is nothing that has made me upset in the past
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Verified Reviewer
Verified Reviewer
2024.07.16
Keap is worth keeping Pros: It was easy enough to adapt to, however some elements take some time to learn. Will take time to onboard your staff, but may be worth it. Cons: Not an intuitive design. There are cleaner alternatives.
Karen R.
Karen R.
2024.06.03
Robust with many features, but too complex and too expensive for small businesses Overall: $3 Pros: Their support is top notch. They are easy to get access too and usually not much of a wait. Great training library and easy to find videos for how to. Visualization for how a campaign will lay out and connecting the sequences. Their integration of ai tools to help with sales letters and landing pages and offers Large database of tools and partners, but not monitored to see if they actually work or are still supported and support staff can't help even when the tool is recommended by keap -- like to add your optin box and contact form to wordpress. Cons: The COST. The minimum system if for 5 users and is pretty pricy. They have a great set of tools that can really work well for a digital products company and managing the sales funnel process, but it isn't suited for straight customer AND relationship management because if you maintain contacts for relationship purchases and historic reference, you can't just make them inactive. So the system acts like the minority report and in case you might accidently send emails to old contacts it stops your ability to send current prospects emails until you delete old records. and old records to them are 4 months... if they haven't received an email in 4 months, opened one in 6 months they are OLD and limit your deliverablity. Only option is to delete or manually go in and remove every email in the primary so it is empty, even if you have coded as not.marketable.
Ashlee B.
Ashlee B.
2024.05.18
Effective Tool For Task Automation Overall: I was able to effortlessly monitor each client from start to finish. The system consolidates contact information, client interactions, emails, texts, and tasks into a single platform, allowing you to quickly understand a customer's status when they call. Client actions can automatically trigger various tasks, advancing each client through the sales funnel, with all relevant information easily accessible in one place. This really eliminates the need to juggle multiple programs, providing a much more organized workflow. Some cons include the need for a larger selection of templates and confusion with certain automated tasks. However, these limitations should not deter you from using this program. Pros: My favorite feature was the ability to organize and access information seamlessly. It really made tracking each individual clients' progress easier and much more straightforward. Cons: I believe that some of the automated tasks were confusing, and there should have been a larger selection of templates.
Millicent S.
Millicent S.
2024.05.15
Exemplary customization with far-reaching implications Overall: Easy to use. Streamlining service delivery, marketing and sales processes all in one. Pros: Customization gives this tool the capability to adapt and integrate with existing software. It incorporates desktop productivity tools. Sales forecasting and automation saves us time and energy on repetitive tasks. Keap has raised our metric for success by matching our efforts with digital forecasting. Brings great Sales analytics skills. Reporting and dashboard have helped us view statistics in a highly visual and engaging perspective. Cons: On top of being a little expensive, the support team is quite slow. Something should be done on the cost and reliability of the customer support team.
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Mehran K.
Mehran K.
2024.05.09
Do not buy into the Hype, poor software and many flaws in fuctionality! Overall: Would only recommend it to my competition/enemy! Pros: The idea that I could have everything in one software! Cons: Reality was that they were not good at making any of the many functions work well and seamlessly. Be prepared to spend hours with their support team and get to eventually no-where.
Mirko S.
Mirko S.
2024.05.01
Improved Marketing With Keap Pros: With Keap, managing campaigns and handling our CRM needs has been smooth Cons: Keap has been an all round solution and no hurdles.
Ilenia F.
Ilenia F.
2024.04.25
Effective Marketing With Keap Pros: Handling email marketing with Keap is easy and it comes with lots of customization features. Cons: No major issues whatsoever with Keap. It is amazing.
Nzole M.
Nzole M.
2024.04.08
Scalable marketing solution Pros: I like the scalability that comes with the tool which makes it possible to automate marketing campaigns. Cons: The tool is a bit costly compared to other tools with the same capability
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Muhammed Ö.
Muhammed Ö.
2024.03.29
Keap İnceleme Pros: The feature I liked most in the Keap application was e-mail management, campaign arrangements, and sales tracking. Cons: I didn't like the data analysis very much, it could be improved a bit.
Allen E.
Allen E.
2024.03.28
The OG of Marketing Automation Pros: Its a fully featured software that allows me to create and send campaigns to leads/contacts and great reporting and contact management Cons: Cost is major issue with the number of contacts allowed per tier
Heather W.
Heather W.
2024.02.01
Keap Is Vital to My Business! Overall: Overall my experience with Keap has been great. The company has a great vision and purpose and the entire community associated with Keap from users to partners has always been encouraging, supportive and inspirational. As a software, it has been instrumental to my business' continued growth. Pros: Keap has become a vital part of my business. As a small business owner I did not have the money to hire a full time assistant to help me and Keap has helped fill that space. Being able to set up automations that not only help collect new leads for my business, but also help get those potential clients scheduled in my calendar without me needing to do a thing saves me so much time and energy. I have been able to create marketing campaigns that run like clockwork generating new leads and sales. I honestly could not run my business without it. Cons: Keap can have a bit of a learning curve to it. As with any software it can take some time to get things set up and running the way you need them to.
Gabriel D.
Gabriel D.
2024.01.24
For the newbies this is what you need, accelerate your growth with Keap. Overall: We've had an unforgettable experience with Keap Our sales have doubled since we started using it.It helps the beginners to be experts. Pros: It's a simple and straight software where you can save .Get new leads which will make your business grow with this software.With Keap you can really grow your revenue and reach your targeted audience.Keap helps us get new leads and simply your workflows through the sales process.You can easily communicate with your audience through messages or email and watch the results roll in. Cons: I no cons for keap instead I would highly recommend it to anyone who wants to scale into new heights of success.
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Verified Reviewer
Verified Reviewer
2024.01.19
good program Pros: you only want to understand the way to use this software then your life will be change due to its Cons: the best things in keap that it can be continuously management your data everyday and any time but it must have more update to keep it always on the top .
Pinhas R.
Pinhas R.
2024.01.14
Logiciels d'organisation des données Pros: Sercices clients facile et pret a aider en face de toute situation Cons: Bugs parfois et le services clients ne répond pas tout le temps
Todd A.
Todd A.
2023.12.29
Keap Falls Well Short of Expectations Pros: I had high hopes for Keap, considering its promising concept, but my experience with the software has been far from satisfactory. The numerous bugs plaguing the system make it a frustrating and unreliable tool for managing contacts and communication. The most glaring issue lies in the phone and text features, which seem to have a mind of their own. More often than not, they simply don't work at all, leaving me in the dark when it comes to crucial communications. This inconsistency is not only inconvenient but also undermines the very purpose of the software. To add insult to injury, the mobile app performance is even worse than the desktop version, making on-the-go management a nightmare. It's disheartening to see such a lack of attention to the mobile user experience, especially in an era where mobile functionality is essential. Cons: Customer service is another major letdown. My attempts to seek help have been met with abysmal response times, and when I do finally hear back, the quality of support leaves much to be desired. I've resorted to contacting my assigned representative, [sensitive content hidden], and his manager, [sensitive content hidden], but their responsiveness has been shockingly slow. Waiting weeks for a reply is simply unacceptable, and when I do get a response, it's clear that the customer service team is still grappling with the basics. In conclusion, while Keap may have a promising concept, the execution falls flat due to persistent bugs, unreliable communication features, a poorly designed mobile app, and a customer service experience that can only be described as abysmal. I would strongly caution anyone considering this software to explore alternative options with a more reliable track record and a commitment to customer satisfaction.
Verified Reviewer
Verified Reviewer
2023.12.20
Un ottimo sistema di automazioni Pros: L'intuitività nel creare delle campagne marketing Cons: Ogni tanto occorre forzare alcune sequenze delle campagne
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Luca P.
Luca P.
2023.12.12
Ottimo per automatizzare la gestione del marketing Pros: Keap, per chi come me non è un esperto storico del marketing, offre strumenti molto utili di automazione del marketing che consentono alle piccole imprese di automatizzare le attività di marketing, come l'invio di e-mail, la gestione delle lead e la segmentazione del pubblico. Inoltre, facilita la gestione delle lead, dalla cattura delle informazioni alla nutrizione delle lead sempre attraverso campagne di marketing automatizzate. Cons: I costi di Keap per una piccola azienda come la nostra sono sicuramente elevati
Bellevida H.
Bellevida H.
2023.12.12
Keap , meilleur logiciel Pros: Avec keap , la publicité pas mail est abordable, sa capacité de d'assumer la gestion des contacts est incomparable Cons: Malgré sa fonctionnalité, elle demande plus de forfait internet.
Nathaniel S.
Nathaniel S.
2023.12.01
Une solution CRM à plusieurs facettes Pros: Je suis satisfait de son utilisation aussi simple que facile parce que l'utilisation du CRM me permet le stockage des informations personnelles tout en évaluant des pistes. Il me permet aussi de suivre des opérations de vente ainsi que l'automatisation des séquences par mails. Cons: Beaucoup d'autres fonctionnalités sont à développer pour Keap afin de permettre une meilleure utilisation de l'application.