Signs By Tomorrow of Plano

Signs By Tomorrow of Plano Reviews

Average rating
3.2
15 reviews Verified
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Reviews (15)
Crystal
Crystal
2022.07.12
Do not use this company!! The owner is rude and condescending. He operates in confusion. He is short staffed for a reason. It took over 4 months for his business to accomplish a project. He is absolutely not in the right business with the service he provides. Slow, bad management and poor communication. He will just blame the customer for his business shortcomings. No one attacked him. I verbally advised the owner how displeased I was with dropping off a project in March and picking it up in July and him blaming me despite numerous documented conversations had with his staff that confirms it was not ny fault. What I asked to be done and what I was bringing in was clearly communicated upfront. After drop off it went down hill and I spoke to a kind staff member who was a lady who did attempt to charge us but this man did. Also the lady apologized, this man did not.
Reply from Signs By Tomorrow of Plano 2022.07.12
We've run a successful business for 20 years, and try very hard to please all of our clients. We are never rude or condescending to ANYONE. This accusation is a bogus. I dealt with her personally. Crystal was unhappy that project took longer than expected, and chose to attack me personally rather than accept an apology. I wish her well.
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Theresa Rhea
Theresa Rhea
2019.08.06
The company I work for is using Signs By Tomorrow to have signs replaced. The communication has been lacking. The installers have not once been on time and we can’t ever get Alex on the phone. I would not recommend.
Reply from Signs By Tomorrow of Plano 2020.12.21
We have no Alex at this location
Stephi M
Stephi M
2019.06.19
Although the signs that were made were beautiful, the lead times, mistakes and constant chasing for answers on updates has left us VERY frustrated. Whomever they outsourced to make our signs did not give honest answers as to when the order would ship. And when it finally was received (3 weeks past deadline) there were 2 mistakes that needed to be rectified along with 2 new additional signs. After promising these would be expedited we are now at OVER 4 weeks and STILL NO SIGNS! We were promised they would be shipping last week. Now there is no ship date in sight. The only way to even attempt getting an update is by calling NUMEROUS times a day. The only reason they are getting a 3 star review is because the signs that were created are beautiful, and Richard although difficult to get updates from, has been pleasant to work with aside from his fabricators whom are clearly unable to provide honest information.
Jay Surina
Jay Surina
2019.04.29
Ritchie is excellent at customer service and I’d suggest him to anyone.
Brian Arnold
Brian Arnold
2018.08.30
Apparently these guys don't need any business. I have been waiting for a quote on a sign for my office since July. all I get is either the run around or no response. The only reason they got a star here is because this comment would not post without it I would take your business elsewhere.......
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cody vitz
cody vitz
2018.07.17
The art work and price were great, however the sizes were way off I had to make do with what I got, unfortunately my confidence is gone with this company .
C W
C W
2018.04.11
If you want to get a sign made, it's recommended that you call a company that is actually interested in selling you one. I repeatedly had to chase the salesman down to try and even get a quote on a sign; I never got one. Eventually, after not getting a call back for over a week, I called and asked to speak with the manager or owner. Lo and behold. It was the guy who didn't bother getting me a quote in the first place. It's pretty sad to me that I am forced to go with an online company instead of a local one because of such poor, poor business practices.
Tim Sanders
Tim Sanders
2018.03.28
I really wanted to get my truck magnets made by this company because I they did a good job on another companies ttucks. However, I have been waiting for someone to respond back to me for weeks with an estimate of maybe just return my calls or email. I guess they are too busy for us.
Amy Stewart
Amy Stewart
2017.11.08
Great service and products.
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Bob Kehr
Bob Kehr
2017.11.07
Peter D
Peter D
2017.06.08
I have been working with this shop for almost 3 years. These guys are the best and they literally have signs made by tomorrow. Would recommend for anyone looking for quality sign work.
Ben Grisham
Ben Grisham
2017.06.06
Amazing
J C
J C
2016.11.22
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Mark K
Mark K
2016.05.02
We've been working with Richard for ten years. Every experience has been great.
David Cohen
David Cohen
2016.02.10
I like these folks, they have integrity. They were easy to work with, responsive, reasonably priced, everything was just great. We'll definitely use them for our next sticker/sign needs!