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Reviews ( 34 )
Alex Aldred
2024.07.17
We've used Sharc a handful of times now- highly recommend! Rob is friendly, knowledgeable and reliable. Thank you!
Reply from Sharc Doors
2024.07.18
Thank you for the 5 Stars and kind words, Alex. We're happy to help any time!
Christina Zahacy
2024.06.28
I have had the pleasure of meeting with Matt and Cody at wetaskiwin rest stop very informative, explained everything to me, also very patient .as people are coming in and out all the time very grateful Matt came out to fix the door before the long weekend until parts come great company that cares about thier customers.
Reply from Sharc Doors
2024.07.02
Hi Christina,
Thank you so much for your kind words! I'll be sure to pass them along to Matt and Cody and share your praise with the rest of the team during our weekly huddle. I'm glad we could get the automatic sliding doors fixed before the long weekend. We'll continue to perform regular preventative maintenance to ensure everything continues to run smoothly and address any issues before they become a problem.
If you notice something isn't working correctly, please ask the property manager to dispatch a work order to us. We're always here to help! See you again soon.
Best regards,
Rob
Brian Welsh
2024.06.20
These people can’t unlock a bathroom door. They will tell you they can open a bolt lock but not a very simple lock. They will steal your money. Beware. I’m
Reply from Sharc Doors
2024.06.20
Hi Brian,
I'm sorry to hear about your experience and understand your frustration. As a family business, our goal is to provide excellent service, and I want to help resolve this issue for you.
I wasn't able to find you as a contact in our system. Could you please provide an invoice number or the building and location where this occurred? If you're not the property manager but are a user of a commercial power door opener we've installed, please share with me the service serial number found on the daily safety check decal.
With that information, I can contact the property manager to notify them of the issue and schedule a service visit to resolve it.
You can reach me directly at 587-557-9800 or via email through our website. I’m here to help and look forward to resolving this for you.
Thank you,
Rob Allen
Constance Rainer
2024.06.10
SHARC was great, efficient, and inexpensive.
Thank you very much for your work!
Reply from Sharc Doors
2024.06.20
Hi, Constance. Thank you for the great review! Working with you on your door project was a pleasure! Don't hesitate to reach out in the future. - Rob
Rob Fedoruk
2024.05.30
I recently had the pleasure of experiencing exceptional service, and I am compelled to share my positive experience. From the moment I engaged with the staff, I was treated with the utmost respect and professionalism. Every member of the team went above and beyond to ensure my needs were met promptly and efficiently.
What stood out the most was the personalized attention I received. The staff took the time to understand my specific requirements and tailored their services to meet those needs. Their knowledge and expertise were evident in every interaction, providing me with confidence and peace of mind.
Moreover, the communication was clear and timely. I was kept informed at every step, and any questions I had were answered comprehensively and courteously. The entire process was smooth and hassle-free, thanks to their well-organized and proactive approach.
In conclusion, the level of service I received was nothing short of outstanding. I highly recommend SHARC Door to anyone seeking top-notch service delivered with genuine care and professionalism. I will certainly be returning and will be sharing my experience with friends and family.
Barry D'Angelo
2024.01.23
I was having a problem with individuals breaking into my rental property. Discussed the problem with Sharc and they came up with a great solution and it was implented quickly. The service techs were fantastic
Helen Lomas
2024.01.12
Very professional company to deal with. No hard sell but given lots of options to chose from with recommendations. Technician was courteous, timely and very professional too. Door opener replacement for medical centre.
Reply from Sharc Doors
2024.01.12
Thank you for the kind words, Helen! We're happy to help you with your automatic door upgrade! Please don't hesitate to reach out to us at any time!
Terence Chan
2023.12.11
"Working with Rob and Team has been a breeze—they are not only easy to collaborate with but also swift and responsive. Their team successfully implemented our access controls at two of our sites, and I would recommend them to anyone seeking efficient and reliable door solutions."
Reply from Sharc Doors
2023.12.19
Terence, working with you has always been a pleasure over the years. Happy to help any time.
Shawn Jewett
2023.12.01
Great service from Sharc Door Controls. I have used them a few times and been satisfied every time.
D Child
2023.12.01
Jason Adams
2023.11.15
I've worked with SHARC for a few years now and have nothing but good things to say about their professionalism and great service. You're in good hands with SHARC!
Reply from Sharc Doors
2023.11.15
Jason, thanks so much for the kind words. You're always a pleasure to work with. -Rob
Ivan Salvosa
2023.11.13
Reply from Sharc Doors
2023.11.13
Ivan,
Thank you for taking the time to share your feedback. At SHARC, we value every comment and apologize for any inconvenience you may have experienced.
As the owner of SHARC, my foremost concern is the safety of our customers and the general public. With our specialization in automatic doors, we have extensive experience in various types of installations and repairs. In the case of your doors, our professional evaluation has led us to conclude that they require specialized attention beyond our expertise. Their current condition not only poses a risk to your safety but also to the safety of the general public, and under these circumstances, we are unable to perform the necessary work.
We strongly recommend seeking a contractor who specializes in the specific type of doors you have. This is vital for ensuring comprehensive safety and achieving a durable and effective solution.
We regret that we cannot assist you directly in this matter. Our decision is based on our commitment to maintaining the highest standards of safety and service quality. Since you already have my contact information, please feel free to reach out directly if you have any further questions or need guidance in finding a specialized contractor.
Thank you for your understanding, and we sincerely hope that you find a swift and safe resolution for your door repair needs, ensuring the safety of everyone who uses them.
Sincerely,
Rob Allen
Owner, SHARC Door Controls Inc.
1230 PROPERTY MANAGER
2023.06.30
Reply from Sharc Doors
2023.06.30
Thank you for the 5 Star rating! I'm glad we could get your automatic door back up and running quickly!
Orisha Peters
2023.06.15
Sharc replaced the front door at my condo building with a new, more secure door. Before the new installation, the door was loud, clunky and outdated and now it's much more quiet and provides our building with a better level of security. During the installation the technicians were great and accommodating. I would definitely recommend Sharc Doors to anyone looking for an update!
Saba Taremi
2023.06.12
Sharc doors installed touchless door openers on three floors for us and they were extremely efficient and professional and we are happy with the end result. The process was seamless and painless! Would definitely recommend them to other businesses in town.
Reply from Sharc Doors
2023.06.13
Saba, thank you so much for taking the time to leave us such a fantastic review! I'm glad to hear you had a great experience. Steve and the rest of our team loved working with you on this project.
Your recommendation means a lot to us, and we genuinely appreciate it.
Please don't hesitate to reach if you ever need any assistance in the future. We're here to help!
-Rob
Ryley CAO
2023.06.05
Everyone involved with Sharc Door Controls was professional and friendly. I would highly recommend this company.
Reply from Sharc Doors
2023.06.13
Ryley, thanks for the great review! I hope you're loving your new Automatic Door Operator. We're happy to help with anything you need in the future.
-Rob
Sina Zere
2023.06.05
Absolutely fantastic service from Rob and his team. Love that his techs film what they're doing and can send you a video link if you aren't physically present. Professional, very responsive and friendly team, can't recommend SHARC enough for all your door needs!
Reply from Sharc Doors
2023.06.13
Thank you so much for your stellar review! It's fantastic to hear that you had a great experience with our team here at SHARC. Our priority is to provide exceptional service, and we're thrilled to know we hit the mark for you.
Those videos are so helpful. I'm glad to hear you love them!
Your recommendation means a lot to us, and we're glad we could assist with your door needs. We're here for any future requirements you might have.
- Rob
Kevin Olsen
2023.05.29
Phenomenal service. Great quality work. They truly have a great team!
Reply from Sharc Doors
2023.05.29
Thanks for the kind words, Kevin! It's always a pleasure working with you and your team.
Juanney 5
2023.04.03
I will never again use this company. It has gone downhill. The other negative review is definainatly accurate.
Jill Hemmingsen
2021.10.07
A tech named Ryan came out, was very friendly and provided great costumer service. His repair was prompt, he did extra work, and answered our questions about past problems and gave suggestions for future as well.
Thank you Sharc Door Controls!