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Reviews ( 2909 )
venkatesh prasath
2024.07.25
Kalidhass @ pavithra are good
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Vimal Raj Venkatesan
2024.07.25
Walked in the showroom to book MT15. But there was a lady think the manager, inside the showroom who was literally shouting at the staffs when we entered none of the staffs where bothered to ask what we want nor that lady. She was like rowdy yelling at people. Poor staffs, we walked out because nobody was there to ask what we are looking for or to assist. Such managers spoil business and customer service. Worst Yamaha showroom !!
Dhanasekar Purushotham
2024.07.25
Excellent service and prompt delivery. Service Manager Yuvraj very helpful and understanding person. Helped resolve my bike starting issues. Certainly recommend Yamaha lovers like me to get Service done here .....
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.25
Thank you, Dhanasekar! We’re thrilled to hear about your positive experience at Shanti Motors - Yamaha Authorised Dealer. Yuvraj will be delighted to know his efforts were appreciated. We look forward to serving you again and appreciate your recommendation to fellow Yamaha enthusiasts.
Dhinesh Ramakrishnan
2024.07.25
Went for quick battery service and they damaged the shield claiming it was damaged before itself... No one even answers call.,it takes 3 to 4 days for battery check. Where local mechanic does in 3 to 6 hours
Arun Kumar
2024.07.24
Good service
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.25
Thank you, Arun! We're delighted to hear you had a great experience with Shanti Motors - Yamaha Authorised Dealer. We look forward to serving you again!
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Raj
2024.07.24
Worst service ever experienced they did not take in the vehicle for service around 5 p.m.
Whereas bikerz Yamaha are taking in the service at alandur. When one Yamaha is able to take in for the service at this time why not the other Yamaha? Pathetic supervisors and management.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Pls share ur number sir
Or u can call us at 9566103111
Dinesh Balaji
2024.07.24
Kalidasan is polite and very friendly to the customer, he explained each and very step clearly. I am a happy customer.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Dear Dinesh Balaji,
Thank you for your kind words! We’re delighted to hear that Kalidasan provided you with exceptional service and clear explanations. Your satisfaction is our top priority, and your feedback means a lot to us. If you need any further assistance, please don't hesitate to reach out
Team Shanti Motors.
Jashin P
2024.07.24
Great service from Kalidhas....
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Thank you, Jashin! We're delighted to hear about the great service you received from Kalidhas at Shanti Motors - Yamaha Authorised Dealer. We'll make sure to pass along your kind words to him.
N A Charles
2024.07.24
Good response by the sales and finance team,good product knowledge,if you are planning to purchase a Yamaha two wheeler pay them a visit.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Thank you, N A Charles! We're glad to hear that you had a positive experience with our sales and finance team at Shanti Motors - Yamaha Authorised Dealer. Your recommendation means a lot to us.
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Heena S
2024.07.24
Reception girls are not friendly, there is a waiting room at 2nd floor, I wasn’t aware and reception girls at 2nd floor didn’t attending customers properly. I was standing in front of them I wasn’t notified. Not informed about the waiting room. Always makes us to wait for long time. Whenever I visit at least spending 2 hours in this showroom. They simply make customers to wait.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Dear Heena S,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you faced. Your feedback is valuable, and we will address the issues with our reception staff to ensure better communication and customer service. We strive to provide a more efficient and pleasant experience for all our customers, and we appreciate your patience. Please feel free to reach out if you have any further concerns.
Team Shanti Motors.
Jeeva Nantham
2024.07.23
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.06.18
Thank you for your feedback, Jeeva! We're thrilled to hear you had a great experience with us. Your support means a lot!
AJAY HARIHARAN
2024.07.23
Took new bike with exchange , guided with easy ways with exciting prices, best place to buy yamaha bikes near madipakkam
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Thank you, Ajay! We're thrilled to hear you had a great experience with our exchange process and found our prices exciting. Enjoy your new Yamaha bike!
Team Shanti Motors
sudharson r
2024.07.23
Had a worst experience in service for my Yamaha two wheeler and the behaviour was worst staff was rude and service was pathetic damage of silencer made inside the premises and no replacement by the employees Yamaha should remove the dealership from them
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Parthasarathy Raja
2024.07.23
Worst service
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Parthasarathy, we're sorry to hear about your experience. Please contact our customer service so we can address your concerns directly and improve our service.
Sri Nivash
2024.07.23
Worst experience from untrained technicians,no proper response from CRM .... silencer la scratch potu polish Pani tharen solranunga keta silencer la matha mudiyathunu pechu Vera .engine oil leak agi next day silencer la irnthu smoke vanthu aprom boring change panranga...
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.23
Dear Sri Nivash,
We apologize for the issues you faced with our service, and the problems with your vehicle. We understand your frustration.
We want to inform you that we have already addressed and resolved your complaint. Your vehicle has been inspected and the necessary repairs have been made.
Thank you for your patience and understanding.
Team Shanti Motors.
Vivekan Sam
2024.07.23
Unprofessional behaviour, Untrained service personnels. When I gave my vehicle to service, they damaged my bike and refused to acknowledge and repair the damages. Service issues were not considered and resulted in oil leakage. Better think thrice before reaching this place.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.23
Dear Vivekan Sam,
We apologize for the issues you faced with our service, and the problems with your vehicle. We understand your frustration.
We want to inform you that we have already addressed and resolved your complaint. Your vehicle has been inspected and the necessary repairs have been made.
Thank you for your patience and understanding.
Team Shanti Motors.
Guruparan Ramakrishnan
2024.07.23
Worst experience as they promised the delivery date on Monday. Then they said on Tuesday. No one informed about the same until I enquire about the delivery. The nightmare is till Tuesday evening I haven't received any calls for service related complaints. So I decided to go there in person. At the evening they said not able to deliver on Tuesday itself. The interesting thing is, they even not touched the vehicle for the 2 days. How come I believe the vehicle will be serviced nicely?. Then I asked them to return the vehicle and took out.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Guruparan, we're truly sorry for the inconvenience you experienced. Please contact our customer service so we can resolve this issue promptly. Thank you for bringing this to our attention.
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Ramprasath
2024.07.23
I am writing to express my disappointment and frustration with the poor customer service I received during my recent visit to the Yamaha showroom located at Pallikarai . On 23/07/2024, I visited the showroom with the hope of getting assistance with my Yamaha MT 15 new vehicle, which has been experiencing speedometer issues and engine malfunction indication issues. After escalation to service man but no response they are not even showing interested to attend the problems. Unfortunately, my experience was far from satisfactory.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.24
Ramprasath, we're truly sorry to hear about your experience at our Pallikarai showroom. Please contact our customer service team so we can address and resolve your concerns regarding the speedometer and engine issues with your Yamaha MT 15.
Jerome
2024.07.23
Worst service experience, people don't follow service protocol & bill you without doing the jobs. They didn't even water wash my bike for service and didn't take responsibility for their negligence. The owner's behaviour was rude.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.23
Dear Sir ,
To correct you I was kind enough to explain your queries and resolve your issue despite you visiting after closing hours but you had raised your voice and had used unparliamentary words.
Regards
Arihant Bohra
Mary Sandhya
2024.07.21
Nice customer service. All doubts are well explained and smooth delivery.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER
2024.07.21
Thank you, Mary! We're delighted to hear our customer service met your expectations and that your delivery was smooth. Your kind words mean a lot to us.
Team Shanti Motors