SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER

SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER Reviews

Good rating
3.9
2795 reviews Verified
%title%

%offer%

Reviews (2795)
Babu Raghavendran
Babu Raghavendran
2024.04.20
One of the worst followups and services. They nearly delayed the service for up to 20 days which came back with scratches all over and damages to my bike. Highly unreliable if you care for your bike. Please refrain from choosing them
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.20
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
Advertisement
Arun Kumar Balasubramanian
Arun Kumar Balasubramanian
2024.04.18
Very poor customer service. They don't accept the fault which we are saying and will try to compromise the customer. The waiting period is too long once we come to showroom for delivery. The response will be very lethargic as if we are their servants. Floor supervisor will not even come and talk with the customer to resolve the issue. Pathetic water wash.. they don't do water wash and still get the amount for that. If we ask the bike is not clean simply will say it was kept outside after the service.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.20
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
Charles
Charles
2024.04.17
Waste ever services.. They will charge like they servicing the jet and airplanes.. Better people can look local mechanic shops to service the bikes rather than giving them..
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.20
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
DEEPAK THIRUKKUMARAN
DEEPAK THIRUKKUMARAN
2024.04.16
Supervisor Vignesh was calm and helpful throughout the service period
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.20
We're thrilled to know you enjoyed our service and staff. Your satisfaction is our priority! Thanks for sharing your experience. Regards, Team Shanti Motors.
SHERAN KHAN
SHERAN KHAN
2024.04.11
Number one cheater and worst service ever in my life, they will try to collect money from the customer but the service is too poor. Within a day the bike get issue if we given back to them, they will say like it will take 3 to 4 days to check and try to collect money as labor charges but the issue won't solve. Don't know how to trust them.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.12
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
Advertisement
Adarsh 9891
Adarsh 9891
2024.04.06
Excellent showroom . Sales boys and services boys are extremely helpful in resolving customer questions
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.12
We're thrilled to know you enjoyed our service and staff. Your satisfaction is our priority! Thanks for sharing your experience.
raj shekar
raj shekar
2024.04.04
Good place to buy bikes..worst place for service
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.05
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
Mohankumar Loganathan
Mohankumar Loganathan
2024.03.30
One of the worst service centres for yamaha. You could see the quality of water wash in the picture.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.31
Dear Mohankumar , We apologise for the inconvenience caused to you. For further feedback/ complaint reach out to our customer relations Lakshmi Ph : 8939988433 Regards Shanti Motors
senthil kumar sk
senthil kumar sk
2024.03.28
No proper response.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.04.12
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Motors
Advertisement
guhan tamil
guhan tamil
2024.03.23
Preferrerable for oil change and water wash only. After seeing all the service related reviews, wondering how they still retain in the field. Don't fall for it guys. All the 5 stars are for the sales only not the service 😂
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
We're sorry to hear about your experience. Our customer service team would like to learn more and work on improving the situation. Please call our CRM @ 8939988433. Thank you Team Shanti Morots
swathi saikumar
swathi saikumar
2024.03.22
Great support from Kalidas at Shanti motors. He did patiently explain us all the features and did help us choose the right vehicle.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
We're thrilled you had a positive experience with Kalidas! As part of our team, he understands the importance of explaining features to help customers pick the right vehicle. Thank you for your feedback!
rahul Kr
rahul Kr
2024.03.20
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
Thank you for taking the time to leave a review. If you have any feedback or questions, please feel free to reach out to our customer service team.
Mr Perfect
Mr Perfect
2024.03.20
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
Thank you for taking the time to leave a review. If you have any feedback or questions, please feel free to reach out to our customer service team.
Advertisement
11asok
11asok
2024.03.20
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
Thank you for taking the time to leave a review. If you have any feedback or questions, please feel free to reach out to our customer service team. Team Shanti Motors
Gopal Madison
Gopal Madison
2024.03.20
The service and staffs are great with delivery of my vehicle
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.27
We're thrilled to know you enjoyed our service and staff. Your satisfaction is our priority! Thanks for sharing your experience.
Lava K
Lava K
2024.03.19
I have got very good service and complimentary TV for the Pongal offer. I found the experience to be quite satisfactory. The showroom has been renovated now and very conveniently located in a prominent area, making it easily accessible at the main road. They can also improve by giving any additional food or benefits while delivering the bike to satisfy the customers. The staff Mr. Prabhu & Surya at Shanthi Motors were courteous and knowledgeable about the Yamaha products. They are very helpful, good assistance and answering all my queries. The showroom had a decent variety of Yamaha bikes on display, catering to different preferences and budgets. They have any other accessories for bikes like hand gloves, Sun protection T shirts, sprays, oil change and many more. The number plate was not provided on the same day of delivery. That was a little bit unacceptable. Ambiance. : 4/5 Service. : 4/5 Delivery. : 3/5 Rates. : 4/5 Hospitality. : 4/5
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
Thank you for your feedback and suggestions. We're thrilled you had a satisfactory experience and our staff could assist. We regret the delay in the number plate delivery. For further assistance, please contact our customer service.
Ash S
Ash S
2024.03.19
Used to give my bike for service for past 6 years and in recent years their service is pathetic and worst. Their AMC is a trap to retain customers who have no other option after they pay the amount. They have unskilled mechanics who deliver poor service and are not able to deliver bike on time. This led to more stagnant bikes that they halted taking bikes for service recently. Their current service manager Harish is incapable of running service and doesn't have the experience to handle customers. Despite having a valid AMC with them decided to switch to another service station in Annasalai though it's far for me the quality is really good there. Another problem with them is if they don't have a spare they will simply ignore the problem and will shoo us away to get it fixed from outside.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.19
Hi sir, We regret for the inconvenience caused, Please call our CRM Lakshmi - 8939988433 for any queries / compliants. We are unable to check your data so kindly share your Vehicle number / contact number Regards, Shanti Motors
Advertisement
Hari Karthick
Hari Karthick
2024.03.16
Worst service , they don’t service the bike at all just gets the money. Don't service your bike here. It is waste of time.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.24
We're sorry to hear about your experience. Please contact our customer service for assistance regarding your service issues. We value your feedback and aim for a resolution U can reach our CRM at 8939988433 , She would be glad to assist u regards Team Shanti Motors
V Pixels & Frames
V Pixels & Frames
2024.03.14
Worst ever service in this India. Don't buy here and don't give your bike for servicing here. The service desk is worst to the core. They will simply get money from us for already completed work. We will say not to do that and they will do what we asked them not to do and demand the money. Otherwise they will not return the bike. Giving bikes here for servicing is like getting loan from bank. If we don't repay, how they will treat. The same way they are treating us.
Reply from SHANTI MOTORS YAMAHA BLUE SQUARE AUTHORISED DEALER 2024.03.14
Hi sir, We regret for the inconvenience caused, Please call our CRM Lakshmi - 8939988433 for any queries / compliants. We are unable to check your data so kindly share your Vehicle number / contact number Regards, Shanti Motors
Dharma Seelan.g
Dharma Seelan.g
2024.03.13
As a potential customer, visiting the Yamaha showroom at Shanthi Motors in Velachery, Chennai, I found the experience to be quite satisfactory. The showroom is conveniently located in a prominent area, making it easily accessible. The staff at Shanthi Motors were courteous and knowledgeable about the Yamaha products, providing helpful assistance and answering all my queries. The showroom had a decent variety of Yamaha bikes on display, catering to different preferences and budgets. Additionally, the showroom maintained a clean and organized environment, which added to the overall pleasant experience. However, it's important to note that individual experiences may vary, and it's advisable to visit the showroom personally to assess the available options and services before making a purchase decision.