I had a new patient and cleaning appointment on 18th Dec, 2023.
Pro- At first glance, the clinic is well maintained and very clean. All employees were very courteous. Dr was kind and professional.
Con - My hygenist however felt rushed and the cleaning part was very very painful.
I waited a few days before writing this review. Its over 4 days now and my gums are still paining and i have acute discomfort in my mouth. I was not expecting this outcome because I read all the positive reviews before i chose this clinic.
This is the worst clinic I have dealt with. I went just to have my teeth cleaned, but unfortunately the Dental assistant broke part of my toots filling
while cleaning it in a violent manner, and caused me pain in another tooth. I feel that something went wrong with this tooth, when she made a very painful measurement before she start to clean my teeth. This tooth was previously repaired in another clinic three months ago and it was healthy , but things changed after the dental cleaning. During cleaning, my teeth were bleeding and I was swallowing blood because she was cleaning and vacuuming together and she was not controlling the suction well . The blood gets out on my clothes, I told her the measurements so painful and she said no problem we can use pain removal but she didn’t.I also expected them to quickly fix what they did to my tooth filling, but they asked me to book a new appointment, without any respect for the time wasted or any sense of the mistake made by their staff. I am now in pain with this tooth when I’m eating or drinking since I cleaned my teeth last Saturday . I did not feel this pain before going to them.
Advertisement
Advertisement
This is the best dentist ever. They make you feel at ease as soon as you arrive. Unlike other dentists I have to Dr. Andrea walks you through the procedure. The communications not only puts you at ease it’s educational. This helps you better take care of your teeth and help you understand what the issue is. Thank you! So love you guys.
Reply from Seton Family Dental Centre
2023.08.18
Hi, Sheri. Thank you so much for leaving us a stellar review!
I recently visited Seton Family Dental for a dental check-up, and I must say, it was an outstanding experience. From the moment I walked in, I was greeted by the friendly and professional staff who made me feel comfortable and at ease. The clinic itself was clean, modern, and well-equipped, creating a pleasant atmosphere.
They took the time to explain every step of the process, ensuring that I understood the treatment options and
felt confident in making decisions about my dental health. The attention to detail and precision in their work were truly impressive.
The entire team at the clinic went above and beyond to provide exceptional service. They were attentive, accommodating, and made sure that I felt comfortable throughout my visit. The level of care and professionalism displayed by everyone was truly remarkable.
Thank you Amy, Dr Andrea and Marie for the exceptional care.
I highly recommend the clinic to anyone in need of dental care. Whether it’s a routine check-up or a more complex procedure, you can trust that you’ll be in good hands.
Thank you Seton Family Dental Centre for providing such a positive dental experience.
Reply from Seton Family Dental Centre
2023.12.15
Hi, Michael. Your feedback is highly appreciated. Thank you for the review!
Advertisement
5 Star service! My son had a cavity that was infected and needed immediate attention. Dr. Damji and his staff were quick to address the problem and provide a quick and effective solution to remove the tooth as this was going to be replaced with another tooth coming up. The tooth extraction was quick and painless for my son who is 11yr. My son is doing much better and we left with smiles on our faces for the fantastic job Dr. Damji and his staff did. I've been going to Seton Family Dental Centre for 3-4 years and highly recommend Seton Family Dental Centre! Dean
Reply from Seton Family Dental Centre
2023.12.11
Hi, Dean. We appreciate the kind words and are glad we could provide you with a positive experience!
The staff are all so nice, it’s very clean, Dr.Pickley is my dentist and my kids’ dentist. She is very gentle and takes a conservative approach. Shes also got a great sense of humour. Doesn’t suggest anything that isn’t necessary. The front end office staff are so friendly. I love this clinic.
Reply from Seton Family Dental Centre
2023.12.07
Hi, Elaine. We are thrilled to learn that you had a positive experience with us!
Advertisement
I've been at a few dentist offices in the past , now I've been going to Seton Family Dental center at Seton location and by far the best dental office in my life!!! The Staff are very friendly and professional so I would recommend highly to all who are looking for a great dentist to come to this dental office and they are located on the Main floor at the Seton Professional center
Reply from Seton Family Dental Centre
2023.12.06
Hi, Lorne. Thank you so much for leaving us a stellar review!
Advertisement