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Reviews ( 237 )
2023.05.16
2023.05.16
| United Kingdom
Truly one of the worst companies I have dealt with. Serviceteam did a number of jobs for me, I had many issues across these (which became apparent later). However, the worst was that their plumber did not fit a pipe properly which caused a leak and resulted in significant damage to my property. Having complained to Serviceteam they stated that someone else must have tampered with the pipes – this was completely unfounded (absolutely zero evidence) and in fact a lie. They simply went along with whatever their plumber stated to absolve himself of any responsibility. I have not had a worse customer service experience.
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Fernando Thorne
2022.06.30
Boiler was fixed very quickly.
Reply from Serviceteam
2022.06.30
Dear Fernando, many thanks for your kind review. We hope we can assist you again in the future. Serviceteam – Customer Services ‘London’s favourite property maintenance company’ Did you know we also do a huge variety of other trades? • Gas & Heating • Plumbing • Electrical • Handyman • Appliances • Landlords • Safety Certificates • Roofing If you need our help at all, contact our servicedesk on 0208 7589 799 where one of our team are waiting to take your call now! Or contact us on email: servicedesk@serviceteam.co.uk Or website: serviceteam.co.uk
John Breen
2022.06.28
5/5 excellent efficient service.
New waste disposer installed by Jaden who did a first class job
Matthew Culmer
2022.06.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Serviceteam
2021.11.23
Dear Matthew, many thanks for your kind review. We hope we can assist you again in the future. Serviceteam – Customer Services ‘London’s favourite property maintenance company’ Did you know we also do a huge variety of other trades? • Gas & Heating • Plumbing • Electrical • Handyman • Appliances • Landlords • Safety Certificates • Roofing If you need our help at all, contact our servicedesk on 0208 7589 799 where one of our team are waiting to take your call now! Or contact us on email: servicedesk@serviceteam.co.uk Or website: serviceteam.co.uk
Effector Dhanushanth
2022.06.25
Very professional! And customer oriented!
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Matt Perkins
2022.06.23
Serviceteam is a really well run and reliable operation. From the moment I called to arrange an appointment, through to being able to track the exact arrival of the technician online, through to the follow-up after the appointment - the end-to-end experience was very professional and efficient. The technician was personable and gave me a lot of confidence that he knew what he was doing. I'm very glad I've changed to Serviceteam and would highly recommend!
Reply from Serviceteam
2022.06.23
Hi Matt — Thank you for your 5-Star Review! It was an absolute pleasure to service your Boiler. We are happy to know that our technical staff measured up to your expectations. And, we look forward to your next Boiler Service in 12-months' time.
Anton Kirilenko
2022.06.20
Quick, professional
Reply from Serviceteam
2022.06.21
Hi Anton — Thank you for your 5 Star Review! We were more than happy to Service your Boiler and look forward to your next Annual Boiler Service cycle in 12-months!
Regards,
Serviceteam
Roman Kaplin
2022.06.18
Damin Chung
2022.06.14
The tradesperson who did the inspection of our gas boiler and hob came on time, did a thorough and efficient job of the inspection and was very informative. Hassle free and straight forward. Would definitely use Serviceteam again!
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Tony Simmons
2022.06.09
all done well as required and very efficient
Paula Armstrong
2022.06.06
Fitting of 4 new smoke alarms was done extremely fast and without any trace of rubbish left behind. Full marks!
Sarah Jenkins
2022.06.06
Boiler serviced professionally, used service team for the first time and really impressed with work done.
James Faulk
2022.06.02
Boiler serviced professionally.
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Odelle Hogg
2022.05.27
Fantastic service from the team. Everything was seamless and painless from booking in the job with Kate to amazing in-person customer service when Jader arrived for the job. Jader quickly found the issue and spent time explaining why it had occurred, once I understood he then quickly resolved the issue. Overall a great experience
Michael Fowler
2022.05.19
Very happy with service team.
I had my annual boiler service and a faulty tap repaired.
The whole process from my initial enquiry to the actual service and repair was dealt with flawlessly in a professional,efficient and polite manner.
I have no hesitation in recommending service team as first class company.
Reply from Serviceteam
2022.05.25
Dear Michael,
Thank you for your positive feedback, we are thrilled that you are happy with the recent boiler service and tap repair. We hope to be able to assist you again in the near future. Many thanks. serviceteam Ltd
Louise Kenyon
2022.05.17
Positive
Professionalism
Punctuality
Responsiveness
Ninna Fray
2022.05.15
Positive
Quality
Ramona swiftly and efficiently arranged a suitable date for the installation of my new oven, contacting me as and when required. David arrive at the time arranged and carried out the installation, letting me know what was happening step by step and informing me about the appliance. Dave was friendly, neat and tidy and I would certainly recommend his work to others.
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Linh Pham
2022.05.11
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very quick and friendly service. Engineer came the sameday and repaired boiler with out any issue.
Reply from Serviceteam
2022.05.11
Hi Linh, many thanks for your feedback on the boiler repair completed at your property. We look forward to supporting you with any maintenance requirements you have in the future. Kind regards serviceteam
Alexandra Tudora
2022.04.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Michael Latimer
2022.04.27
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Reply from Serviceteam
2022.04.27
Hi Michael many thanks for your review. All the best serviceteam.co.uk