UPDATED Response to the owners comments: I reached out to your website after your comment to “reach out directly” and received no response. I also reached out about the leak in the roof and was told it was outside the 1 year warranty. I was also told by the builder (one of the sons) that it must have just been from the hard storms and his roof guy could look at it. He never showed and I used my own company. I reached out about the incorrect slope on the back porch and the owner (Donnie) came out and said what were they supposed to do about it? His crew came out and did some dirt work to try and help the problem. I also reached out the son again about the sprinklers and I will admit, I was too rude about it. But nothing happens.
I’m not real sure the reason to keep saying things that aren’t true like I didn’t reach out. That’s odd behavior.
First I want to say this company and the family who runs it are incredibly nice and easy to work with.
The craftsmanship however is a D+ at best. My house was built approximately 5 years ago and it has been a steady issue of problems.
Biggest issues: The back porch does not slope away from the house. I have to use water barriers on a section of the back porch to keep water from going towards the house when we get a large amount of rain.
The a/c return ducting is grossly undersized. I have had two local reputable HVAC companies out and the compressor is at risk for major failure. One company was shocked how how poorly the system was set up in a new home. This was very expensive to fix.
Other issues: the master bath tub had a water leak from day one and was only caught because I removed the panels trying to adjust the water temp. SEMCO did come out and fix the issue but who knows what would’ve happened if I didn’t get under the tub.
A metal flue was not sealed on the roof properly and if it rained hard enough, water got in my microwave and ruined a section of drywall. This happened just outside my 1 year warranty so I paid for that expensive repair.
2 walls are already bulging out in the hallways. The crown molding and cabinets are pulling away from the ceiling, and a large bulge is forming in the kitchen floor.
The sprinkler system was cheaply installed and required a major overhaul to get the correct heads in the correct places.
Overall a very nice family company but their work is subpar and comes with costly repairs.
Reply from Semco Homes
2025.04.15
Thank you for your honest and thoughtful feedback. We truly appreciate your kind words about our family and how we work with our customers—it means a lot.
At Semco, we take great pride in the homes we build and the long-term relationships we aim to foster with our homeowners. Every home we build includes a one-year builder warranty and a 10-year extended warranty through the Residential Warranty Corporation, both of which are reviewed and signed at closing. We always encourage homeowners to reach out to us or Residential Warranty Corporation if any concerns arise, as we want to make sure issues are addressed appropriately and promptly. We have no records that you reached out to Residential Warranty Corporation or SEMCO about any other issues besides the leak under the tub, which SEMCO fixed at that time.
If there are any items still unresolved, we would welcome the opportunity to discuss them further. Please don’t hesitate to get in touch directly.
At Semco, we take great pride in the homes we build and the long-term relationships we aim to foster with our homeowners. Every home we build includes a one-year builder warranty and a 10-year extended warranty through the Residential Warranty Corporation, both of which are reviewed and signed at closing. We always encourage homeowners to reach out to us or Residential Warranty Corporation if any concerns arise, as we want to make sure issues are addressed appropriately and promptly. We have no records that you reached out to Residential Warranty Corporation or SEMCO about any other issues besides the leak under the tub, which SEMCO fixed at that time.
If there are any items still unresolved, we would welcome the opportunity to discuss them further. Please don’t hesitate to get in touch directly.