Verified Company
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Zum Geburtstag wollte ich meine Frau mit einem besonderen Restaurant überraschen, und das ist gelungen! Die Aussicht zum Sonnenuntergang(Tisch um 5 Uhr buchen) ist atemberaubend! Wir haben alle Tapas die es gab gegessen und alles hat grandios geschmeckt, das Personal war aufmerksam ohne aufdringlich zu sein und die Drinks waren perfekt, Kommentar meiner Frau „Der beste Espresso Martini den ich je hatte“ und sie hatte einige ;)
Ein wahres Juwel, sowohl kulinarisch als auch atmosphärisch, Well done Team Sayan Valley !
Spectacular and idyllic restaurant with incredible views to watch the sunset in the middle of nature. The staff is super attentive, friendly and professional. Without a doubt, a place where I will return for the calm and quiet that is breathed with very appropriate ambient background music and for the great attention of the Babblo. Thanks to everybody!!
Reply from Sayan Valley
2024.10.09
Thank you so much for your review, Sandra. It means a world to us to see that you enjoyed Sayan Valley, that Babblo's service left a good memory with you and we definitely can't help waiting to see you back!
Kind regards,
Made
Kind regards,
Made
Verified
10/10!
Amazing service, 10/10 food and perfect atmosphere for our dinner date night! Being a vegetarian I was given options that weren’t on the menu and it was so tasty & filling! Would definitely recommend Sayan Valley sunset to anyone visiting Bali for the first time! You won’t be disappointed! :D
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Terrible from start to finish don’t waste your money. View is good and staff all really friendly, but address is incorrect on Grab and the location on the booking address is also incorrect. Drinks took 15+ minutes to arrive and my drink was wrong when it eventually did arrive. Food terrible, can have way better for a fraction of the cost. Do not waste your money
Reply from Sayan Valley
2024.09.26
Hello Ellie, It's Made, the founder of Sayan Valley, and Sayan Valley Management team. I guess you were here together with TD as the reviews came at the same time. We're deeply sorry for your disappointing experience. This level of service is far from our standards and the experience we aim to deliver.
We're particularly concerned as we know the team working that night is typically very skilled. We'll personally investigate what went wrong to ensure it doesn't happen again.
As a small, locally-owned restaurant in a competitive area, we strive to offer exceptional service, food, and drinks. Your feedback is invaluable in helping us improve.
If you're open to giving us another chance, I'd be grateful. It would mean a lot to show you the experience we truly aspire to provide. Please contact us directly at +62 (823) 4064-2553 if you're willing.
Thank you for your honest review. We're committed to learning from this and enhancing our service.
Sincerely,
Made
Founder, Sayan Valley
We're particularly concerned as we know the team working that night is typically very skilled. We'll personally investigate what went wrong to ensure it doesn't happen again.
As a small, locally-owned restaurant in a competitive area, we strive to offer exceptional service, food, and drinks. Your feedback is invaluable in helping us improve.
If you're open to giving us another chance, I'd be grateful. It would mean a lot to show you the experience we truly aspire to provide. Please contact us directly at +62 (823) 4064-2553 if you're willing.
Thank you for your honest review. We're committed to learning from this and enhancing our service.
Sincerely,
Made
Founder, Sayan Valley
Awful from start to finish, the view is decent but nothing special. The address given on the booking confirmation is wrong and instead is 20 min walk up the road. The food is terrible and the drinks take ages to come. We left before getting one we ordered 20mins before hand in a bar with 6 customers. The first drink we received was a spritz and was completely flat. When sent back this took over 15 mins to be amended and remade. The serving staff are brilliant which is why it is 2* and not 1.
I can imagine the rooms at this place costing a fortune for the area so the service and quality should be miles better!
Reply from Sayan Valley
2024.09.26
Hello, It's Made, the founder of Sayan Valley, and Sayan Valley Management team. We're deeply sorry for your disappointing experience. This level of service is far from our standards and the experience we aim to deliver.
We're particularly concerned as we know the team working that night is typically very skilled. We'll personally investigate what went wrong to ensure it doesn't happen again.
As a small, locally-owned restaurant in a competitive area, we strive to offer exceptional service, food, and drinks. Your feedback is invaluable in helping us improve.
If you're open to giving us another chance, I'd be grateful. It would mean a lot to show you the experience we truly aspire to provide. Please contact us directly at +62 (823) 4064-2553 if you're willing.
Thank you for your honest review. We're committed to learning from this and enhancing our service.
Sincerely,
Made
Founder, Sayan Valley
We're particularly concerned as we know the team working that night is typically very skilled. We'll personally investigate what went wrong to ensure it doesn't happen again.
As a small, locally-owned restaurant in a competitive area, we strive to offer exceptional service, food, and drinks. Your feedback is invaluable in helping us improve.
If you're open to giving us another chance, I'd be grateful. It would mean a lot to show you the experience we truly aspire to provide. Please contact us directly at +62 (823) 4064-2553 if you're willing.
Thank you for your honest review. We're committed to learning from this and enhancing our service.
Sincerely,
Made
Founder, Sayan Valley
Verified
Don’t waste your money
Don’t waste your money!! The address was firstly wrong on both the booking and grab, meaning we ended up a 30 min walk away. Our drinks took 15 minutes to arrive and my drink was made incorrectly first meaning another 15 min wait. Food was terrible you can have much better for a fraction of the price. Staff were all friendly but not worth the money at all
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