Saskatoon Auto Connection

Saskatoon Auto Connection Reviews

Excellent rating
     
4.5 | 381 reviews
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Saskatoon Auto Connection
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4.5

| 381 total

326 pcs
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abiola adepegba
abiola adepegba 2025.12.05
     
I would like to take a moment to commend your team for the outstanding service provided. The overall performance was truly impressive and reflected a high level of professionalism. In particular, Kyle stood out with his prompt responses and the thorough, detailed feedback he provided. His communication was clear, helpful, and demonstrated genuine commitment to customer satisfaction. Additionally, the employee who drove the shuttle displayed diligence and care throughout the process. Even when there was a slight delay, he was courteous and apologetic, ensuring my wife felt respected and valued as a customer. The job completed was excellent, and I am very pleased with the outcome. Based on this positive experience, I will certainly recommend your organization to friends and colleagues. Thank you once again for the exceptional service.
Reply from Saskatoon Auto Connection 2025.12.08
Hi abiola adepegba,

We are truly delighted to receive such a wonderful review.
It's incredibly rewarding to hear that our team's dedication resulted in such a positive experience for you. We're especially pleased that Kyle provided prompt and detailed responses to ensure your satisfaction, and that our shuttle driver's thoughtful care made your wife feel respected.
We are honored that you would recommend us to your friends and colleagues. We look forward to welcoming you back to Saskatoon Auto Connection again soon.

Sincerely,
The Saskatoon Auto Connection Team
Steve Nixon
Steve Nixon 2025.12.02
     
Fitted me in on short notice. They were happy to help in my small emergency
Reply from Saskatoon Auto Connection 2025.12.02
Hi Steve Nixon,

It's wonderful to hear we could fit you in on short notice! We're especially grateful that you noticed our team was happy to help in your small emergency. We always strive to be there for our customers when they need us most, and your positive feedback is truly rewarding.

Sincerely,
The Saskatoon Auto Connection Service Team
Dustin C
Dustin C 2025.11.26
     
Had my vehicle in for an engine light issue. Scanned it myself, told them the code, they re-scanned it and replaced an o2 sensor. Fast forward 1 week, light is back on, same code is showing. Book it in again as the problem was not solved. Well, sure, now they want to charge another diagnostic fee, the issue was not resolved the first time it was there. Will not return, will never recommend as they obviously do not guarantee their work. 0 Stars.
TheOilers35
TheOilers35 2025.11.25
     
Justin was a great help. The were fair and courteous. I would refer anyone to auto connection. Made the vehicle purchase very easy
Reply from Saskatoon Auto Connection 2025.11.25
Hello TheOilers35,

What a fantastic 5-star review – thank you so much! We're absolutely delighted to hear that Justin Van Achte, one of our Sales Associates, provided such great help and made your vehicle purchase journey so easy. Knowing you found our team fair and courteous truly resonates with our mission to offer a refreshing and positive car-buying experience. We deeply appreciate your kind words and your willingness to refer others to Saskatoon Auto Connection!

Sincerely,
The Saskatoon Auto Connection Sales Team
Paolo
Paolo 2025.11.19
     
Horrible If your receptionist transfers the call , one should not have to wait on hold for over 7 minutes just to hang up. She should have picked up my call and have someone call me back. What’s worse is I called back and she did not even answer. Business etiquette goes a long way these days when businesses know how to service their clients
Reply from Saskatoon Auto Connection 2025.11.20
Hi Paolo,

We're truly sorry to hear about your frustrating experience with our phone service. Waiting on hold for so long and then not getting through when you called back is definitely not the experience we want our valued customers to have. We always aim to provide excellent and timely service, and it sounds like we missed the mark this time.

We'd love to make things right and understand more about what happened so we can improve. Please reach out directly to our Service Manager, Brynn, at 306-373-8800 (Option 1) or Brynn@saskatoonauto.ca. We're here to listen and help resolve this for you.

Sincerely,
The Saskatoon Auto Connection Service Team
Ry Bz
Ry Bz 2025.11.15
     
Justin Van Achte was the salesperson that helped me and my parents find the perfect Jeep to upgrade from our older model! I really appreciate how quick and effective Justin is at managing our time and not wasting any moment to have the next paper ready to sign or print off! Buying a vehicle usually ends up being a whole day committed to negotiating and all the rest of the boring stuff. But Justin made that process clear and concise. We were in and out in no more than an hour!!! You are or in good hands & faith with Justin
Reply from Saskatoon Auto Connection 2025.11.18
Hello Ry Bz,
thank you so much for leaving such a fantastic review!

We are absolutely thrilled to hear that Justin, our Sales Associate, helped you and your parents find the perfect Jeep and made your vehicle purchasing process incredibly quick and effective. It truly makes our day to know that he valued your time, managed every step clearly and concisely, getting you in and out in no more than an hour!

We're delighted to have provided such a positive and trustworthy experience. We hope you enjoy many wonderful drives in your new Jeep!

Sincerely,
The Saskatoon Auto Connection Service Team
Irene Lee
Irene Lee 2025.11.15
     
I had a wonderful experience purchasing my vehicle from Saskatoon Auto Connection. Justin was incredibly patient and kind through the entire process. He never once seemed annoyed by my many questions or concerns instead, he always said “absolutely!” and took care of everything right away with a smile. They also handled the inspection results exactly the way I hoped and made sure all my concerns were addressed. When I picked up the car, it was so clean and well-prepared that it truly felt like I was getting a brand-new vehicle. Justin consistently made me feel comfortable and confident in my purchase. I’m very grateful for his professionalism and warm attitude. I would highly recommend Saskatoon Auto Connection and Justin to anyone looking for a trustworthy and supportive buying experience.
Reply from Saskatoon Auto Connection 2025.11.18
Hello Irene Lee, thank you so much for your wonderful review!

We are truly delighted to hear that you had an excellent vehicle purchasing experience at Saskatoon Auto Connection. It's rewarding to know that you were impressed by the kindness and meticulous service from Justin, our Sales Associate. Your comment that the handling of the inspection results and the immaculately prepared car made you feel like you were getting a brand-new vehicle is a great encouragement to our team.

We are proud to have delivered a comfortable and satisfying purchase experience, embodying our mission of "A Better Way to Buy and Service a Car."

Sincerely,
The Saskatoon Auto Connection Team
Aly Hoff
Aly Hoff 2025.10.30
     
Me and my partner just got a van from here. Such nice staff and very helpful. Was on a time crunch and we are so thankful for the help. Went to a couple other places before this and no one seemed to want to help us like this place did. :) Also, service centre is great too! So friendly and the shuttle was so handy. Will recommend!! Thanks so much!!
Reply from Saskatoon Auto Connection 2025.10.31
Hello Aly Hoff!

Thank you so much for your wonderful 5-star review of Saskatoon Auto Connection!

We're thrilled to hear that you and your partner had such a positive experience getting your van, especially that our staff were so nice and helpful when you were on a time crunch. It's also rewarding to know that our Service Centre, with its friendly staff and handy shuttle, met your expectations.

We truly appreciate your valuable recommendation and look forward to welcoming you back soon!

Sincerely,
The Saskatoon Auto Connection Service Team
James Fenrich
James Fenrich 2025.10.11
     
Excellent experience. Professional and respectful! Justin is a fabulous salesman and overall great guy to deal with
Reply from Saskatoon Auto Connection 2025.10.14
Hi James Fenrich,

It's fantastic to hear you had an excellent experience with us! Knowing that you felt respected and received professional service is the best compliment our team could ask for. We especially appreciate your kind words about our salesman, Justin, and we will be sure to pass along this wonderful feedback to him. Thank you again for choosing us and for taking the time to share your review.

Sincerely,
The Saskatoon Auto Connection Sales Team
Anjana “Anj” Wijesinghe
Anjana “Anj” Wijesinghe 2025.10.02
     
Great and friendly staff.
Reply from Saskatoon Auto Connection 2025.10.02
Hi Anjana,

We're so happy to see your 5-star review! It's wonderful to hear that our team made a great impression with their friendly service. Your kind feedback is a huge encouragement to all of us.

We hope to see you again soon

Sincerely,
The Saskatoon Auto Connection Sales Team
G J
G J 2025.10.01
     
It's been two days since I released my car! I bought a car at the auto store for the cold winter. I was very lucky to have a Korean in the store. I appreciate that everything went smoothly and you were kind. Thank you for buying a nice car. If you have any problems with your car, can I visit you with a light heart!
Reply from Saskatoon Auto Connection 2025.10.02
Hi G J,

It's wonderful to hear that you're enjoying your new car and that we could help you get ready for the winter! We're especially glad to know that having a Korean-speaking team member made your experience smooth and comfortable.

And of course! Please feel free to visit us with a light heart anytime you have questions or need assistance with your car. We appreciate you choosing us and look forward to assisting you again in the future.

The Saskatoon Auto Connection Sales Team
Heidi Merkosky
Heidi Merkosky 2025.09.26
     
Reply from Saskatoon Auto Connection 2025.09.26
Hi Heidi Merkosky,

Thank you so much for your fantastic 5-star review! We're absolutely thrilled to know you had such a wonderful experience with us. Your positive feedback truly brightens our day and means a great deal to our entire team.

We appreciate your support and look forward to welcoming you back again!

Sincerely,
The Saskatoon Auto Connection Team
Kevin Wist
Kevin Wist 2025.09.24
     
Everyone is very friendly and the service is great.
Reply from Saskatoon Auto Connection 2025.09.24
Hi Kevin Wist,

Thank you so much for your wonderful feedback! We're truly delighted to hear that our team's welcoming approach made a positive impression and that you found our service to be excellent. Your kind words mean a great deal to everyone here.

We deeply appreciate your business and hope to welcome you back again soon!

Sincerely,
The Saskatoon Auto Connection Team
Jeffrey T Slade
Jeffrey T Slade 2025.09.23
     
Reply from Saskatoon Auto Connection 2025.09.23
Hi Jeffrey T Slade,

Thank you so much for your feedback! We're genuinely thrilled to know you had such a positive experience with us. Your appreciation means a great deal to our entire team.
We look forward to welcoming you back again soon!

Sincerely,
The Saskatoon Auto Connection Team
Kyran McKnight-Woods
Kyran McKnight-Woods 2025.09.17
     
I had an excellent experience at this dealership. The salesman, Justin, was very helpful, polite, and at no point made me feel pressured to purchase a vehicle. I got an excellent vehicle for a fair price and they even replaced the rear shocks (for free) for me after I saw that they were seeping in the inspection report. After a couple days my new to me vehicle broke down in the city and they were very fast to come and pick me up, give me a courtesy car and fix the issue under their included warranty. The car simply needed an ignition coil which was totally random timing, not a big deal at all, and not what anyone should expect to see in an inspection report. My mom has also been shopping for a car with them and they have been very patient and helpful. Great place to go for service and purchasing a new vehicle.
Reply from Saskatoon Auto Connection 2025.09.19
Hi Kyran McKnight-Woods,

Wow, what a truly fantastic and detailed 5-star review – thank you so much, it genuinely made our day!

We're absolutely thrilled to hear you had such an excellent experience with us. It’s wonderful to know Justin provided you with helpful, polite, and pressure-free service, helping you find a great vehicle at a fair price. We were also happy to take care of those rear shocks for you!

We truly appreciate you highlighting our quick response and support when your "new to you" vehicle had an unexpected issue. Our team was so glad to get you back on the road swiftly with a courtesy car and resolve it under warranty – that's the kind of reliable service we always aim to provide.

Thank you for confidently recommending us for both sales and service. Your trust and kind words mean everything to our entire team!

Sincerely,
The Saskatoon Auto Connection Sales Team
Colin C
Colin C 2025.09.03
     
Pricing is decent with the VIP Program. They do good work.
Reply from Saskatoon Auto Connection 2025.09.16
Hi Colin C,

Thank you for your wonderful 5-star review!
We're delighted to hear that you find our VIP Program pricing to be decent and that you appreciate the good work our team does. Your satisfaction means a lot to us!

We look forward to serving you again in the future.

Sincerely,
The Saskatoon Auto Connection Team
Samantha Norman
Samantha Norman 2025.08.22
     
Very friendly customer service
Reply from Saskatoon Auto Connection 2025.08.29
Thank you so much for your 5-star review! We are thrilled to hear you found our customer service to be very friendly, as that is something our team strives for with every single customer.
We truly appreciate your feedback and look forward to seeing you again.

Sincerely, Saskatoon Auto Connection
J T
J T 2025.08.17
     
Reply from Saskatoon Auto Connection 2025.08.29
Hi J T,

Thank you for the 5-star rating! We really appreciate your feedback and support.

We look forward to serving you again.

Sincerely, Saskatoon Auto Connection
Jacinda Parkinson
Jacinda Parkinson 2025.08.07
     
Reply from Saskatoon Auto Connection 2025.08.29
Hi Jacinda,

Thank you for taking the time to leave us a 5-star rating! We truly appreciate your support and are happy to know you had a positive experience with us.

We look forward to seeing you again.

Sincerely, Saskatoon Auto Connection

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