Great Clips Reviews 2025 | Trustindex.io

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4.1 | 138 total

5 stars

87 pcs

4 stars

20 pcs

3 stars

9 pcs

2 stars

2 pcs

1 star

20 pcs

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138 pcs

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James Farno 2025.10.22

Even though they aren't busy at the time. They seem like they want to rush through their job rather than do a thorough job for the client

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Reply from Great Clips 2025.10.24

Hi James, thank you for your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Please feel free to reach out to our customer service at www.greatclips.com/customer-service so we can see if there's a way we can make things right.

Steve Southwood 2025.10.12

Wait time was much shorter than other Great Clips locations in the area. Got right in and out. No problems.

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Reply from Great Clips 2025.10.16

Hi Steve, thank you for your review! We're thrilled to hear that you had a smooth and efficient experience with us. We look forward to seeing you again soon!

Douglas Peters 2025.09.16

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Reply from Great Clips 2025.09.17

Thank you for your review and for sharing your positive experience!

George Hamilton 2025.09.14

Bad cut

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Reply from Great Clips 2025.09.16

Hi George, thank you for your review. We're sorry to hear that your experience didn't meet your expectations. Please reach out to our customer service at www.greatclips.com/customer-service so we can see if there's a way we can make things right.

Susan Harig 2025.06.15

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Reply from Great Clips 2025.06.16

Thank you for your review! We’re happy to have saved you time on your haircut experience with Online Check-In.

Kayla Mettura 2025.06.05

Haircut definitely was not what I asked for but since the girl doing it didn't seem to know what she was doing during the cut I was afraid to ask for anything to be fixed or say anything. She didn't even crosscheck. I did go ahead and buy a product and still tipped well but I won't be back. I'll wait a month and go to an actual salon.

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Reply from Great Clips 2025.06.06

Hi Kayla, thank you for your feedback. We're sorry to hear about your experience and understand your concerns. Please reach out to our customer service at www.greatclips.com/customer-service so we can see if there's a way we can make things right.

Dave Rakes 2025.05.29

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Reply from Great Clips 2025.05.30

Thank you for your review! We’re happy to have saved you time on your haircut experience with Online Check-In.

Daniel Solares 2025.05.27

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Reply from Great Clips 2025.05.27

Thank you for your review! We’re happy to have saved you time on your haircut experience with Online Check-In.

beth smith 2025.04.26

No shampooing

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joe swilo 2025.04.24

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Reply from Great Clips 2025.04.24

We’re happy we could help you look and feel great! Thank you for your review.

Jeffery Arnett 2025.04.01

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Reply from Great Clips 2025.04.01

Thank you for your review! Your haircut details are saved in our Clip Notes® and we’ll make sure you get the same great look during future salon visits.

Jennifer Gaskin 2025.03.29

Both stylist did excellent jobs on my two autistic kids. Best haircuts ever, thank you, you guys did awesome 💖

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Reply from Great Clips 2025.03.29

It's customers like you that make us GREAT! Thank you for taking the time to leave your review.

PixieDancer 2025.03.07

I wanted layered cut and I left the top basically untouched. I won't be going back there.

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Reply from Great Clips 2025.03.11

Thank you for your feedback, PixieDancer. We're sorry to hear that your haircut didn't meet your expectations. Please reach out to us at customerservice@greatclips.com so we can see if there's a way we can make things right.

Kevin Hoovler 2025.02.19

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Reply from Great Clips 2025.02.19

We’re glad to hear of your positive experience! We're all about creating the haircut that's right for you.

Timothy Brisson 2025.01.17

Good hair cuts at a great price

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Reply from Great Clips 2025.01.17

It's customers like you that make us GREAT! Thank you for taking the time to leave your review.

Jennifer “Jen” Bell 2024.11.03

My son was satisfied with the haircut he received. He is extremely picky.

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Reply from Great Clips 2024.11.03

Thank you for being our customer! We’re always happy to help you, Jennifer!

Ranjan Jaiswal 2024.11.03

I recently visited Great Clips at this location and had a disappointing experience. The haircut felt rushed—the stylist was done in barely 5 minutes and didn’t show much interest or effort. I had to point out parts of my hair she missed, which should have been obvious. The lack of attention to detail and engagement was frustrating. I’m left wondering if my darker skin played a role in the disinterest. Overall, it felt like I was just another task to complete rather than a customer to serve. I hope Great Clips takes customer service and professionalism seriously and ensures that all customers, regardless of background, receive proper attention and respect.

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Reply from Great Clips 2024.11.03

We’re sorry to see this. If you would like, please email CustomerService@greatclips.com with the details and location. We will be happy to help you. Thank you, Ranjan.