Russ

Russ Reviews

Excellent rating
     
4.7 | 47 reviews
Trustindex Verified Company
Russ
Write a review

Reviews

Trustindex

4.7

| 47 total

43 pcs
0 pc
0 pc
0 pc
4 pcs
Source filter
Steven Davis
Steven Davis 2026.05.29
     
Just purchased a ZT Avenger, Kohler engine, 54” deck. Great experience from initial conversation on the phone to loading it in my trailer. Russ worked with me on selecting the right mower for my needs and steered me clear from some shady financing opportunities that had been made available to me on the internet. I won’t go anywhere else from now on for mower and small engine repair needs. Thank you for the excellent advice and service!!!
dave
dave 2026.05.03
     
Do not trust their service Completely unprofessional and incompetent. I would never trust them with any service, not even for something as simple as a toy tractor. My experience was deeply disappointing, and the lack of expertise was evident. Save yourself the hassle and go elsewhere. Russ sold me a BRAND NEW Bad Boy mower. It still doesn't work. I've taken it back to him 4 times for warranty work. He can't even fix a BRAND NEW mower. Warranty is WORTHLESS. Bad Boy, Briggs & Stratton and Russ are completely USELESS.
Date of experience: 28 February, 2025
Mike pennington
Mike pennington 2026.03.24
     
Put in an inquiry to have my zero turn picked up to be fixed and was quoted $175 by the service manager. Which isn’t cheap to begin with, but I was fine with that. Called in and the service manager was out and ‘Russ’ won’t honor that and says it will be well in excess of $200. I realize it’s a small business but that’s even less reason to no be in the same page. Even less reason to not honor what your service manager quotes. He acted like I’m in Michigan.
luke riley
luke riley 2026.03.11
     
I had a great experience! He is honest and does good work and is very knowledgeable.
Stacey Walther
Stacey Walther 2025.07.24
     
Great person
Reply from Russ 2025.07.24
thank you
Sierra Mason
Sierra Mason 2025.07.17
     
If i i could put no stars i would i brought a battery from here put it in a new mower and the battery was dead and. Would not charge called him up he said that he was not replaceing battery. So beware does not back his products
Reply from Russ 2025.07.18
i explained to you that maybe your machine was not putting out a charge and if you brought it to me i would check it for free and you hung up on me. i helped you out on a Sunday when i was closed. so now you want to bad mouth me please have a great day
C
C 2025.06.08
     
Purchased Maverick HD from Tyler. Great experience from this family owned business. They delivered it to my house and went over the machine in detail. Will be reaching out to them to purchase a tractor.
Neil Meyers
Neil Meyers 2025.04.14
     
Good guys , good prices for mowers, good service will be back soon
Reply from Russ 2025.04.14
thank you
Sarah Pennington
Sarah Pennington 2025.03.08
     
Check them out if you're looking for a used mower for a good price!
Reply from Russ 2025.03.08
thank you
Tammy penaloza
Tammy penaloza 2025.02.02
     
Took a blower for the first time & he did amazing job. & the price was reasonable & I’ve been going back to him for all my repairs & he never disappoints. Always smiling. A very honest man. Go see him!
Chan J
Chan J 2025.01.11
     
Had some issues starting my snow blower. I describe the issue to Russ and he was able to properly diagnose the issue. I appreciate their honesty and some good pointers about fuel maintenance. Affordable and fair pricing. They picked it up, fixed it and dropped it off within two days. Thank you again Russ's Lawn!
Reply from Russ 2025.01.11
your welcome thank you
Jerry Rooth
Jerry Rooth 2024.11.22
     
Very friendly and courteous. Excellent work and done in the time they promised. Highly recommend.
Reply from Russ 2024.11.22
thank you it was great meeting you
jake ray
jake ray 2024.11.05
     
Great customer service. I took a suitcase generator to them to replace the pull cord. Because my security guards needed it for night work, they fixed it right away. I will be recommending them and using them for any small engine repair in the future.
Reply from Russ 2024.11.06
thank you
Norma Horton
Norma Horton 2024.07.11
     
Great customer service. Love them. Wouldn't go anywhere else. thanks
Reply from Russ 2024.07.11
thank you it was a pleasure
Jerry Rogers
Jerry Rogers 2024.06.21
     
Friendly and very knowledgeable
Reply from Russ 2024.06.21
thank you sir
Edward Bradley
Edward Bradley 2024.06.18
     
Tyler was nothing short of excellent. I was a new customer. We talked equipment for about 15 minutes. I asked questions about a few difficult properties I manage and he gave recommendations on how I can better utilize my equipment to reduce my manual workload. I am now set up with them to service my Hustler Super Z’s and all my trimmers.
Reply from Russ 2024.06.18
thank you
Colyn Hammond
Colyn Hammond 2024.06.14
     
Great customer service/services.
Reply from Russ 2024.06.15
thank you

Skyrocket Your Sales with Customer Reviews. No coding required.

Create a Free Account