Verified Company
Really perfect spa to enjoy overnight. Free flow food and drinks made it the best!
Me and my 2 friends went for the body scrup spa. In the female area there were 1 cold and 1 hot pool. In the hot pool there so much dirt residue from those people who do body scrub and never went for shower straight go to the pool. Heard from the worker that the pool change once a day only. You imagine a small pool 1 day how many people soak in the pool? I understand is a public pool but at least after the scup the expert can help to wash off the body for their client. Feel so disgusting. The toilet and bathroom there a bad smell too. By right our scrub should be 30mins. But mmy friend and I feel that its only less than 15mins. And the expert forgotten to press the timer. Unlike my friend from the male area. The expert wash off the dirt for him without asking him would like to go for bath. And everything was so good. We proceed to the buffet aftervthat for supper and the food was really very limited chooce. Ended up we eat cup noodle. And the cooker still ask us want to add on sunny setup.. which i feel that the cookis so kind. I don't feel is worth it. And I won't come back again.
Reply from Royal Club Spa
2024.04.28
Dear customer,
Thank you for your trust and support, and for your valuable feedback.
1. Our pool features a 24-hour water circulation system, using one of the world's best filtration and cleaning equipment brands, providing our customers with clean water every second. We test our water quality weekly and continue to monitor it closely to ensure we provide high-quality service.
2. Our body scrub service is the only brand in Singapore and is recognized as part of China's Cultural Heritage from Yangzhou. It not only offers an exchange of traditional Chinese culture but also delivers the highest quality of service.
3. Our restaurant's dishes are expertly prepared by top Chinese chefs, featuring Sichuan and Hunan cuisines. We offer over ten signature dishes including stir-fried pork with chili peppers, Kung Pao chicken, various specialty snacks, desserts, and beverages, all free of charge. Our customers eagerly await these delicious offerings daily. Good food is always a treat.
After dining, guests can also stay overnight. Many customers with late-night flights, who check out of their hotels at noon, come here to relax, have a scrub, get a massage, and sleep before heading to the airport in the evening. We also welcome guests on short trips, business trips, family visits, or students on holiday to stay overnight, enjoying free meals and drinks, thus saving significantly on their travel expenses and having a great time!
We would like to invite you to visit us again and actively communicate with us to experience our high-quality services.
Warmest Regards,
Royal Club Spa Team
Thank you for your trust and support, and for your valuable feedback.
1. Our pool features a 24-hour water circulation system, using one of the world's best filtration and cleaning equipment brands, providing our customers with clean water every second. We test our water quality weekly and continue to monitor it closely to ensure we provide high-quality service.
2. Our body scrub service is the only brand in Singapore and is recognized as part of China's Cultural Heritage from Yangzhou. It not only offers an exchange of traditional Chinese culture but also delivers the highest quality of service.
3. Our restaurant's dishes are expertly prepared by top Chinese chefs, featuring Sichuan and Hunan cuisines. We offer over ten signature dishes including stir-fried pork with chili peppers, Kung Pao chicken, various specialty snacks, desserts, and beverages, all free of charge. Our customers eagerly await these delicious offerings daily. Good food is always a treat.
After dining, guests can also stay overnight. Many customers with late-night flights, who check out of their hotels at noon, come here to relax, have a scrub, get a massage, and sleep before heading to the airport in the evening. We also welcome guests on short trips, business trips, family visits, or students on holiday to stay overnight, enjoying free meals and drinks, thus saving significantly on their travel expenses and having a great time!
We would like to invite you to visit us again and actively communicate with us to experience our high-quality services.
Warmest Regards,
Royal Club Spa Team
Amazed to find a 24hours spa at sg with free flow buffet and drinks and full spa facilities!
The lunch and dinner buffet are great with local dishes and many type of sauces. Very clean spa. Massage also really good compared to other massage spa will come back again.
LGo for their body and leg massage is one of the best in town must try no regrets..
Perfect spa for couples. We tried their promo 60 mins massage with spa pass comes with complimentary free flow of food and drinks at only $138 that's really a solid deal!! See you again royal club spa
Massage wise was pretty okay. What really disappoints me was the buffet. Hard boil egg and Sunny side up that’s all. Egg buffet isit ? Asked the staff what in the world is that and was told there’s no chef today . He then told me there’s instant noodle if I would like to have one. Would suggest that you change your description from buffet to snack corner.
Recommend the borneol essential oil massage. Really relaxing. Comes with buffet that has a lot of nice food. Enjoyment at its best!
I had an amazing experience here. The facilities were good. I left feeling relaxed and more energetic. Service was great too, highly recommend this spa to anyone looking for a luxurious and relaxing experience.
First time here for the facilities that came with a body scrub. Body scrub that was done by 小王(77) was good! My skin was really smooth and relaxed after the scrub! ☺️ thank you Xiao Wang!
This morning try Yangzhuo body bath & body msssage realky rejuvate my body and mind ! Good environment & service
Go for their Borneol oil body massage and 24 hours spa with free flow food and drinks , spa is very clean, massage is amazing and food is nice totally worth it