Roof Worx Inc. Reviews

Roof Worx Inc. Reviews

4.9

Excellent - based on 52 reviews

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Reviews (49)
carol gilbert
carol gilbert
2024-02-09
Great company. Excellent customer service. Fast service. Arron was helpful and made sure we were well informed of the progress.
Reply from Roof Worx Inc. 2024-02-09
Thank you so much for taking the time to share your experience with Roof Worx! We're thrilled to hear that you found our company to be great, with excellent customer service and fast service. It's fantastic to know that we were able to assist you and keep you well-informed throughout the process. We truly appreciate your kind words and are grateful for the opportunity to serve you. If you ever have any more roofing needs or questions, please don't hesitate to reach out. We look forward to the possibility of working with you again in the future. Thanks again! Best regards, Roof Worx Family
Jack Saunders
Jack Saunders
2024-01-18
Great owner and his work crew was exceptional. Thanks again.
Reply from Roof Worx Inc. 2024-02-26
Thank you Jack for the opportunity to serve you! We are happy to hear you had a positive experience with Roof Worx.
Linda Addotta
Linda Addotta
2024-01-16
Excellent, quick work. Polite workers who clean up after themselves. Done a whole roof in one day. They handled all the paperwork and made it an easy installation. Thanks again Roof Worx!
Reply from Roof Worx Inc. 2024-01-17
Thank you so much Mr. and Mrs. Addotta, We so enjoyed working for you! Our goal is always to provide seamless and stress-free experiences for our valued customers, and we're delighted to know that we succeeded in making your roof installation easy and efficient. 🛠️ Handling all the paperwork is just one way we strive to take the hassle out of the process for you. Your kind words mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have more feedback to share, feel free to reach out. Thanks again for choosing Roof Worx!
Brandon Fowler
Brandon Fowler
2024-01-05
I had my roof replaced due to hail damage that was covered by my insurance by Roof Worx in August '23. Tim McClellan assisted me and helped explain the process. Due to some odd processing by my insurance company there were some questions that rose up but I was able to speak with Blake and we determined what had happened and was able to resolve it quite quickly. I have had no issues with the roof and it actually seems to be quieter than the old roof which is a nice bonus. The team that replaced the roof did a great job and worked very diligently and did a good job with the post-job cleanup as well. Overall I'm satisfied with the work done by Roof Worx.
Reply from Roof Worx Inc. 2024-02-26
Thank you Brandon for the opportunity to serve you! We are happy to hear you had a positive experience with Roof Worx in replacing your roof after your property was hit by the hail storm. Always feel free to reach out if we can be of further assistance.
Mary Johnson
Mary Johnson
2023-12-05
Roof Worx is awesome, they replaced our roof and gutters. they truly stand by their word as a company the workmanship is top quality,I would reccomend them to family, friends and neighbors.
Reply from Roof Worx Inc. 2024-02-26
Thank you Mary for the opportunity to serve you! We are thrilled to hear you had a positive experience with for your roof replacement and new gutter installation. Always feel free to reach out if we can be of further assistance.
Justin Harbinson
Justin Harbinson
2023-12-01
Excellent experience.
Reply from Roof Worx Inc. 2023-12-02
Dear Justin, we're thrilled to hear you had an excellent experience! Your support is greatly appreciated. Come back anytime!
Heather Diakos
Heather Diakos
2023-11-29
Great job. Very clean!
Reply from Roof Worx Inc. 2023-11-30
Dear Heather, we're thrilled to hear you appreciated our cleanliness! Your positive feedback encourages us to deliver the best service. Thank you!
david ziggy
david ziggy
2023-11-22
Roof Worx did a Great Job on my roof. The crew showed up on time and completed the roof as scheduled. They cleaned up well. Probably less than 15 nails found which is awesome. I will use them again if needed and would highly recommend them.
Reply from Roof Worx Inc. 2023-11-23
Dear David, thank you for your wonderful feedback. We're thrilled that you're satisfied with our service and clean-up. Looking forward to serving you again in the future!
James Deal
James Deal
2023-11-22
Roof Worx has been the best company to work with. I heard about their business one day on Kicks 103.3 and it just so happened to be around the time we discovered a roof leak. My wife and I got the pleasure of meeting the Vice President, Jeff right away. He and an associate came out and looked at our aging metal roof and told us we would need a new one. A major shock to the budget, but they assured us they would be by our side. Blake, Jeff, and staff took care of explaining every step of the process from getting a loan, picking out materials and colors, to putting the actual roof and gutters on. Adding on gutters to the process didn’t put a hurt on us financially. The actually roofers were kind and courteous. They worked quickly and efficiently to make sure that we got a roof on the house in a timely manner. Blake and Jeff were so personable during my visit to their Hickory office. We talked like old friends, and I value that in folks I’m doing business with. I will be guiding my friends and neighbors towards this business and I urge you strongly to do the same
Reply from Roof Worx Inc. 2023-11-22
James, Thank you so much for taking the time to share your experience with Roof Worx! We are thrilled to hear that we could meet and exceed your expectations throughout the entire process of replacing your aging metal roof. It's fantastic to know that our team, led by Vice President Jeff, provided you with the support and guidance you needed, especially during the unexpected discovery of a roof leak. We understand that a new roof can be a significant investment, and we're delighted that we could assist you in navigating the process, from securing a loan to selecting materials and colors that fit both your preferences and budget. We greatly appreciate your kind words about our team's communication and transparency. Ensuring that our clients are well-informed at every step of the way is a top priority for us, and we're pleased to hear that you felt confident and comfortable throughout the process. The compliments about our roofing crew's efficiency and courtesy are truly appreciated. We understand the importance of timely and quality work, and we're glad that our team delivered on both fronts. It warms our hearts to hear that your visit to our Hickory office felt like a conversation among old friends. Building personal connections with our clients is something we value deeply, and we're delighted that you experienced that warmth and camaraderie. Thank you for choosing Roof Worx, and we're sincerely grateful for your recommendation to your friends and neighbors. We look forward to serving them with the same level of care and excellence that you received. If you ever need further assistance or have any questions, please don't hesitate to reach out. Your satisfaction is our top priority. Warm regards, The Roof Worx Family
jeff settlemyer
jeff settlemyer
2023-11-22
Blake was very professional and knowledgeable , they did a great job was very satisfied roof looks great great crew that did the work , would highly recommended this company
Reply from Roof Worx Inc. 2023-11-22
Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Blake's professionalism and knowledge stood out to you and that you were very satisfied with the job our team did on your roof.
James Bradshaw
James Bradshaw
2023-11-22
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Got the job done in a good time clean up trash over all job well done
Reply from Roof Worx Inc. 2023-07-26
Thank you Mr. Bradshaw, your kind words and feedback mean a lot to our team. We strive to provide excellent service and a memorable experience to all our customers, and it's truly rewarding to know that we succeeded in meeting your expectations.
Israel Sturdivant
Israel Sturdivant
2023-11-22
Roof worx did a great job. Communication was perfect. Any future work that is needed I would definitely hire them.
Reply from Roof Worx Inc. 2023-11-22
Thank you Israel for your review! It was our pleasure serving you. Always feel free to reach out if we can ever be of any further service to you.
vanessa Stepp
vanessa Stepp
2023-11-09
Reply from Roof Worx Inc. 2023-11-20
Dear Vanessa, We're happy to see your review. If you have any suggestions or need further assistance, please reach out to our customer service. Thanks for choosing us for your roofing needs! Best, Roof Worx Inc.
Bryan Roark
Bryan Roark
2023-10-31
We had the best experience we could have imagined working with Aaron Frye and the Roof Worx crew. The job was no small task and they absolutely "nailed" it! We couldn't be more pleased.
Reply from Roof Worx Inc. 2023-11-01
Thank you Bryan!! We are so happy to hear this and Thank you for letting us work on your home!
marie vinson
marie vinson
2023-09-19
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Roof worxs did a fantastic job in a timely manner,They promised 1 day, with a little bit on the next day roof fully completed with a few touch ups the next day. They used a machine to detect if nails were left on the ground or not, They Cleaned up promptly left no debris on the ground. I would thoroughly recommend Roof Worxs to anyone Everything told to us was true. We are completely satisfied with everything.
Reply from Roof Worx Inc. 2023-09-25
We greatly appreciate your review Marie! It was a pleasure serving you. It is our absolute pleasure providing the level of service you shared.
Lisa Bradshaw
Lisa Bradshaw
2023-08-23
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Roof Worx did all the work from contacting my insurance, filing claim, to getting the new roof put on. They are professional and the roofers were extremely fast. I would definitely recommend Roof Worx!!
Reply from Roof Worx Inc. 2023-08-24
Thank you so much Lisa, for taking the time to leave us this fantastic review! We are thrilled to hear about your positive experience with our Roof Replacement service. It's truly rewarding to know that our hard work and dedication have resulted in your satisfaction. Your kind words are a great source of motivation for us to continue delivering the best service possible!
Keith Stanford
Keith Stanford
2023-07-28
Positive
Professionalism
Quality
Great job on full roof installation. Excellent 40 year warranty through CertainTeed. Professional, knowledgeable, and experienced!
Reply from Roof Worx Inc. 2023-07-28
Thank you so much for taking the time to share your wonderful experience with Roof Worx! We are thrilled to receive your glowing review and are truly delighted that you are satisfied with our roofing services.
Michael Haines
Michael Haines
2023-07-27
Took 2 months to get gutters. Wainting 6 months for gutter guards Dependable and reliable. I think not
Reply from Roof Worx Inc. 2023-07-27
Thank you Michael for your feed back. We understand the frustration of having to wait on you install of your gutters. We did come out to install your leaf guard and it wouldn't work with your type of roofing product as that was discussed with you and we removed the leaf protection from your contract since it wouldn't work. If there is anything we can do to help you please reach out to us at the office.as we do appreciate your business.
Art Secor
Art Secor
2023-07-25
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I had severe hail damage, and Roof Worx did a fantastic job replacing my roof. I could not be happier. Thanks a bunch!!!
Reply from Roof Worx Inc. 2023-07-26
hope to hear from you in the future!
Amber Brinn
Amber Brinn
2023-07-25
Positive
Professionalism
Punctuality
Responsiveness
Blake Day was very helpful in answering questions and dealing with us!
Reply from Roof Worx Inc. 2023-07-25
Here at roof Worx we pride ourselves on educating our homeowners so that the process is smooth for them. Thank you for choosing us to help with your roofing project.