Roof Worx Inc. Reviews

Was very happy with the work done

Danny Brown January 27, 2024 Job well Done! Blake Day was my rep who came by and spoke with my wife about a roof inspection and left information if I wanted to follow up when I got home. The information explained that in April 2023 there was a hailstorm in this area, and I might have enough damage to get a new roof minus my deductible. I looked over the information and called Blake who was at another job site but said he would come by after finishing up. He inspected the roof, took some pictures, and said he thought it had enough hail damage that it would most likely warrant an insurance claim. He was not a pushy salesperson in his delivery of information. Two days later the insurance adjustor came out and inspected it and said it had 65% damage. One thing I learned from Blake is the shingles do not have to be broken to be damaged. I told him I had inspected the roof back in April after the hailstorm but did not see any broken shingles and thought all was good. Blake showed me where there were indentations in many of the shingles, which was new information to me. The claim was processed, and we picked out the shingles and Blake explained the process from the materials, underlayment, drip edge, type of shingles, cleanup process, covering all decks, porches, and shrubbery, to how they would honor the warranty. The installation date was scheduled, and the process was underway. The weather was so that they could begin on the January date. I was concerned at first if there would be an issue having the roof redone in January, but after speaking with different companies that do this year-round, they assured me it would be fine but would take a few more days for the shingles to seal due to the cold. The crew that did my roof was a crew of 8. They worked like a well oil machine removing the old shingles in less than two hours. The complete job would have been done in less time but there was a mix-up in the shingles being delivered. This was not Wood Worx's fault, this was a mistake with the vendor. The owner Blake took care of getting the shingles out on time and the crew was able to start replacing the shingles after lunch. The job was completed by evening along with checking for nails and blowing out the gutters and roof. They use a big push magnet to pick up any nails that go into the yard. Out of hundreds of nails, I only found two after the job was completed and that is pretty good considering all the nails involved. A couple of days later we had several inches of rain and I climbed into the attic to check around the chimney to see if there was any leaking. To my surprise, it was leaking in two places. I videotaped the places where water was coming in and sent this information and video to Blake Day and he immediately forwarded this to his boss. The head two crewmen that replaced the roof came back out the next morning and we hooked up a water hose and had one to spray from the top and the other one and I watched from inside the attic. After further inspection, the roof flashing was correctly installed, it was small holes in the chimney where the antenna had been mounted to the roof decades ago that were allowing water from the hard rain to enter. He said we can take care of this with some silicone. They repaired it and said if it should leak again, give up a call. Blake Day came by during the installation and after the completion to check and see if I was satisfied. Customer service is spot on, with courteous communication and quick turnaround time with receipts and all paperwork. She is good at what she does! These guys are good at what they do and are very friendly to work with. I would without hesitation recommend this company to anyone needing a roof installed or repaired.

Everything went great. The crew was very respectful and professional. I would recommend this company to everyone in need of a new roof.

Very easy experience. Everyone I worked with was very knowledgeable

Great company. Excellent customer service. Fast service. Arron was helpful and made sure we were well informed of the progress.

Great owner and his work crew was exceptional. Thanks again.

Excellent, quick work. Polite workers who clean up after themselves. Done a whole roof in one day. They handled all the paperwork and made it an easy installation. Thanks again Roof Worx!

I had my roof replaced due to hail damage that was covered by my insurance by Roof Worx in August '23. Tim McClellan assisted me and helped explain the process. Due to some odd processing by my insurance company there were some questions that rose up but I was able to speak with Blake and we determined what had happened and was able to resolve it quite quickly. I have had no issues with the roof and it actually seems to be quieter than the old roof which is a nice bonus. The team that replaced the roof did a great job and worked very diligently and did a good job with the post-job cleanup as well. Overall I'm satisfied with the work done by Roof Worx.

Roof Worx is awesome, they replaced our roof and gutters. they truly stand by their word as a company the workmanship is top quality,I would reccomend them to family, friends and neighbors.

Excellent experience.

Great job. Very clean!

Roof Worx did a Great Job on my roof. The crew showed up on time and completed the roof as scheduled. They cleaned up well. Probably less than 15 nails found which is awesome. I will use them again if needed and would highly recommend them.

Roof Worx has been the best company to work with. I heard about their business one day on Kicks 103.3 and it just so happened to be around the time we discovered a roof leak. My wife and I got the pleasure of meeting the Vice President, Jeff right away. He and an associate came out and looked at our aging metal roof and told us we would need a new one. A major shock to the budget, but they assured us they would be by our side. Blake, Jeff, and staff took care of explaining every step of the process from getting a loan, picking out materials and colors, to putting the actual roof and gutters on. Adding on gutters to the process didn’t put a hurt on us financially. The actually roofers were kind and courteous. They worked quickly and efficiently to make sure that we got a roof on the house in a timely manner. Blake and Jeff were so personable during my visit to their Hickory office. We talked like old friends, and I value that in folks I’m doing business with. I will be guiding my friends and neighbors towards this business and I urge you strongly to do the same

Blake was very professional and knowledgeable , they did a great job was very satisfied roof looks great great crew that did the work , would highly recommended this company

Got the job done in a good time clean up trash over all job well done

Roof worx did a great job. Communication was perfect. Any future work that is needed I would definitely hire them.

We had the best experience we could have imagined working with Aaron Frye and the Roof Worx crew. The job was no small task and they absolutely "nailed" it! We couldn't be more pleased.

Roof worxs did a fantastic job in a timely manner,They promised 1 day, with a little bit on the next day roof fully completed with a few touch ups the next day. They used a machine to detect if nails were left on the ground or not, They Cleaned up promptly left no debris on the ground. I would thoroughly recommend Roof Worxs to anyone Everything told to us was true. We are completely satisfied with everything.

Roof Worx did all the work from contacting my insurance, filing claim, to getting the new roof put on. They are professional and the roofers were extremely fast. I would definitely recommend Roof Worx!!