Roof Worx Inc. Reviews

George C 2025.03.08

     

Recently had Roof Worx come out and look at our house due to the damage from the hurricane Aaron Frye came out and looked at our roof and even went above and beyond helping put out a tarp over the damage on the roof. Aaron also checked in numerous times as the new roof was being installed. The whole experience from dealing with Aaron to the roofing crew made the frustration and aggravation from dealing with the hurricane damage a breath of fresh air!!! 10/10 would recommend Roof Worx for all your roofing needs!

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Reply from Roof Worx Inc. 2025.03.08

Thank you for your fantastic review, George! We're thrilled to hear about your positive experience with Aaron and our roofing crew. It's great to know we could assist you during a challenging time. Your recommendation means a lot to us!

Marie Sipe 2025.02.08

     

Went under contract with them to fix Hurricane Helene damage in October, took them 4 months to finish. Would not recommend them if you want a timely turn around.

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Reply from Roof Worx Inc. 2025.02.08

We sincerely apologize for your experience, Marie. Timeliness is important to us, and we regret that we fell short in your case. Your feedback is valuable, and we will review our processes to improve service delivery. Thank you for bringing this to our attention.

A “Shorty” L 2025.02.03

     

Fair warning!! The current owner of Roof Worx owned Pro Roofing Plus until he changed his name in 2021. This is the 2nd name change since 2018. Just before he changed his name to Roof Worx he did a roof replacement on my home. It was a nightmare. The roof has leaked ever since and he did nothing about it. It appears he just changes his name once he has so many complaints. I would fear allowing Blake and his current company to do any work for you if you want to keep the inside of your home dry. Make sure you obtain insurance/bonding as well as license information. We found out later he didn’t even pull a permit to do our roof.

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Beth Jones 2025.02.02

     

Looking for a top-notch roofing plus business? I found it. Roof Worx replaced my roof and did some damage control and painting in my house. They were fabulous from beginning to end. I give them my A+ approval.

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Reply from Roof Worx Inc. 2025.02.02

Thank you so much for your fantastic review, Beth! We're thrilled to hear that you had such a positive experience with our team. Your A+ approval means the world to us, and we look forward to being there for your future needs!

Eric Cornett 2024.12.07

     

Blake Day is the man!!! He was on time and throughly explained the situation of my roof and attic damage. Totally recommend Roof Worx, as they seem very fair and honest.

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Reply from Roof Worx Inc. 2024.12.07

Thank you for your fantastic review, Eric! We're thrilled to hear that Blake provided you with great service and clarity regarding your roof and attic. Your recommendation means a lot to us, and we appreciate your trust in Roof Worx.

Larry Harralson 2024.09.20

     

Sarah and I would like to express how happy we are with our new roof. The wonderful crew from Roof Worx went above and beyond with each and every process of this project. All of their employees were hardworking and very friendly. Aaron was our sales rep, and he was friendly, kind, and very helpful. I highly recommend him! After the project was finalized, Blake, the owner of Roof Worx, called us and made sure we were completely satisfied with the work performed. He took great care of us, and words cannot express how appreciative we are for everything. We can’t say enough good things about him and how he operates his business. I will only choose Roof Worx from now on for any roofing needs. I would be happy to let anyone know how great Roof Worx is and how much we recommend them.

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Reply from Roof Worx Inc. 2024.09.20

Thank you so much for your wonderful review, Larry! We're thrilled to hear that you and Sarah are happy with your new roof and had a great experience with our team. It's fantastic to know that Aaron and Blake provided the level of service we strive for. Your recommendation means the world to us, and we look forward to assisting you with any future roofing needs!

Lord Cheese 2024.09.16

     

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Reply from Roof Worx Inc. 2024.09.17

Thank you for your 5-star rating, Lord Cheese! We appreciate your support and look forward to serving you again.

XaspyFN 2024.09.16

     

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Reply from Roof Worx Inc. 2024.09.16

Thank you for your 5-star rating, XaspyFN! We appreciate your support and look forward to serving you again.

Chris Bentley 2024.09.12

     

My name is Chris Bentley and me and my family live in Lenoir. Roof Worx completed our roof. Aaron Frye is our representative. Aaron did an excellent job and so did the workers. Very hard workers and did an excellent job. I would recommend Roof Worx to anyone. Very reliable business and trustworthy employees. Thank you all from the Bentley family.

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Reply from Roof Worx Inc. 2024.09.12

Thank you, Chris, for your wonderful review! We're thrilled to hear that you and your family had a great experience with Aaron and our team. Your recommendation means a lot to us, and we appreciate your trust in Roof Worx. If you need anything else in the future, please don't hesitate to reach out.

Lorraine Aspenwall 2024.03.18

     

Was very happy with the work done

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Reply from Roof Worx Inc. 2024.03.18

Thank you for your feedback!

Faith Salyer 2024.02.26

     

Everything went great. The crew was very respectful and professional. I would recommend this company to everyone in need of a new roof.

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Matt Mackie 2024.02.26

     

Very easy experience. Everyone I worked with was very knowledgeable

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Reply from Roof Worx Inc. 2024.02.26

Thank you Max for the opportunity to serve you! We are happy to hear you had a positive experience with Roof Worx.

carol gilbert 2024.02.09

     

Great company. Excellent customer service. Fast service. Arron was helpful and made sure we were well informed of the progress.

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Reply from Roof Worx Inc. 2024.02.09

Thank you so much for taking the time to share your experience with Roof Worx! We're thrilled to hear that you found our company to be great, with excellent customer service and fast service.

It's fantastic to know that we were able to assist you and keep you well-informed throughout the process. We truly appreciate your kind words and are grateful for the opportunity to serve you.

If you ever have any more roofing needs or questions, please don't hesitate to reach out. We look forward to the possibility of working with you again in the future.

Thanks again!

Best regards,
Roof Worx Family

Jack Saunders 2024.01.18

     

Great owner and his work crew was exceptional. Thanks again.

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Reply from Roof Worx Inc. 2024.02.26

Thank you Jack for the opportunity to serve you! We are happy to hear you had a positive experience with Roof Worx.

Linda Addotta 2024.01.16

     

Excellent, quick work. Polite workers who clean up after themselves. Done a whole roof in one day. They handled all the paperwork and made it an easy installation. Thanks again Roof Worx!

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Reply from Roof Worx Inc. 2024.01.17

Thank you so much Mr. and Mrs. Addotta,

We so enjoyed working for you!

Our goal is always to provide seamless and stress-free experiences for our valued customers, and we're delighted to know that we succeeded in making your roof installation easy and efficient. 🛠️ Handling all the paperwork is just one way we strive to take the hassle out of the process for you.

Your kind words mean the world to us, and we're grateful for the opportunity to serve you. If you ever need anything else or have more feedback to share, feel free to reach out. Thanks again for choosing Roof Worx!

Brandon Fowler 2024.01.05

     

I had my roof replaced due to hail damage that was covered by my insurance by Roof Worx in August '23. Tim McClellan assisted me and helped explain the process. Due to some odd processing by my insurance company there were some questions that rose up but I was able to speak with Blake and we determined what had happened and was able to resolve it quite quickly. I have had no issues with the roof and it actually seems to be quieter than the old roof which is a nice bonus. The team that replaced the roof did a great job and worked very diligently and did a good job with the post-job cleanup as well. Overall I'm satisfied with the work done by Roof Worx.

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Reply from Roof Worx Inc. 2024.02.26

Thank you Brandon for the opportunity to serve you! We are happy to hear you had a positive experience with Roof Worx in replacing your roof after your property was hit by the hail storm. Always feel free to reach out if we can be of further assistance.

Mary Johnson 2023.12.05

     

Roof Worx is awesome, they replaced our roof and gutters. they truly stand by their word as a company the workmanship is top quality,I would reccomend them to family, friends and neighbors.

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Reply from Roof Worx Inc. 2024.02.26

Thank you Mary for the opportunity to serve you! We are thrilled to hear you had a positive experience with for your roof replacement and new gutter installation. Always feel free to reach out if we can be of further assistance.

Justin Harbinson 2023.12.01

     

Excellent experience.

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Reply from Roof Worx Inc. 2023.12.02

Dear Justin, we're thrilled to hear you had an excellent experience! Your support is greatly appreciated. Come back anytime!

Heather Diakos 2023.11.29

     

Great job. Very clean!

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Reply from Roof Worx Inc. 2023.11.30

Dear Heather, we're thrilled to hear you appreciated our cleanliness! Your positive feedback encourages us to deliver the best service. Thank you!

david ziggy 2023.11.22

     

Roof Worx did a Great Job on my roof. The crew showed up on time and completed the roof as scheduled. They cleaned up well. Probably less than 15 nails found which is awesome. I will use them again if needed and would highly recommend them.

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Reply from Roof Worx Inc. 2023.11.23

Dear David, thank you for your wonderful feedback. We're thrilled that you're satisfied with our service and clean-up. Looking forward to serving you again in the future!