Verified Company
Very split feelings about my stay here. My initial room hadn't been cleaned properly and I had to complain at reception about the smell and what I believed to be the cause. The ladies on reception were amazing, came and inspected the room and moved me to another one.
The room I ended up in had recently been renovated and was generally comfy. The facilities in the room included a fridge and kettle plus an iron. No ironing board or microwave with the later being something I'd asked about before my stay and been told was in each room, only to find out on arrival there's a communal microwave for the floor in a kitchenette on the 2nd level. And I say kitchenette in the loosest sense - fridge and microwave but no utensils or plates etc.
Saturday night was pretty loud but that's to be expected above a pub. Location was ideal, easy access to the river walk and centre of town and Woolies is just over the road. If you need a base for a few nights I'd still say it's worth a go. If you're looking for somewhere that you can be self sufficient for meals, I'd recommend a motel with a kitchenette.
+ Excellent emplacement.
Nourriture de bonne qualité à prix abordable.
Literie propre et lits confortables.
- Ménage plus que succinct !
Même pas un coup de balai passé dans la salle de bain et poussière dans toute la chambre.
- Nous avons passé le week-end. L'isolation est inexistante et même en étant au bout de l'établissement, nous avons dû profiter pleinement de l'animation...
Fantastic hotel, rooms are well presented, nice and quiet at night. By the time the server poured the beer my burger was ready to pick up.
Reply from Romano's Hotel
2026.05.05
Thanks a bunch for your delightful feedback! We're so glad you enjoyed the peaceful atmosphere and prompt service. Your lovely words mean the world to us. We can't wait to have you stay with us again.
The guy with the curly hair that works nights was sooo nice! So accomodating and just genuine. Appreciate his kindness, very nice hotel the beds are super comfortable
Reply from Romano's Hotel
2026.05.04
We're over the moon to hear that you had a wonderful experience with our team! It’s fantastic to know that the comfort of our beds and the friendliness of our staff made your stay enjoyable. Your kind words truly warm our hearts. We're looking forward to welcoming you back again!
Fantastic place to stay in Wagga. The manager Courtney was lovely and extremely accomodating.
Reply from Romano's Hotel
2026.05.01
What a joy to read your review, Cameron! We're delighted you enjoyed your time at Romano's Hotel in Wagga, and thrilled that Courtney could make such a positive impact on your stay. We strive to create memorable experiences for our guests and your kind words mean the world to us. Hope to see you back soon for another great visit!
If I could give zero stars, I would. From morning until night, all I could hear was the constant noise from the machine outside. It was extremely loud and made it impossible to sleep well. On top of that, the facilities are far too old and outdated. Very disappointing experience.
Reply from Romano's Hotel
2026.04.27
Thanks for your feedback. We’re sorry to hear your stay didn’t meet expectations!
The level of noise you’ve described isn’t typical of the experience we aim to provide, and we’ll be looking into what may have caused this during your stay.
In terms of the facilities, we acknowledge that parts of the venue are older, however we are actively working through upgrades across the property. Your feedback helps us prioritise where improvements are needed most.
We appreciate you taking the time to share your experience.
Regards,
The Team at Rom’s
The level of noise you’ve described isn’t typical of the experience we aim to provide, and we’ll be looking into what may have caused this during your stay.
In terms of the facilities, we acknowledge that parts of the venue are older, however we are actively working through upgrades across the property. Your feedback helps us prioritise where improvements are needed most.
We appreciate you taking the time to share your experience.
Regards,
The Team at Rom’s
It’s a very bad experience. The facilities are too old, and unfortunately the experience was far from relaxing. The noise level was a constant issue throughout my stay. There was ongoing disturbance from outside the room, and early in the morning—around 7–8am—I was always woken up by loud sounds.
Guests upstairs seemed to start moving very early, and the ceiling would creak with every step. On top of that, there was frequent noise from staff working in the hallway, which made it nearly impossible to get a proper rest.
I understand that the hotel is located in a busy commercial area, so some level of outside noise is expected. However, the outdated facilities and poor soundproofing made the situation much worse than it should be.
Reply from Romano's Hotel
2026.04.27
Thanks for your feedback, we’re really sorry to hear your stay wasn’t a relaxing one.
As you mentioned, being in a central, busy location can come with some background noise, but it shouldn’t take away from your comfort. The feedback around soundproofing, early morning disturbance, and overall room condition has been passed on to our team to review, as this isn’t the experience we want for our guests.
We appreciate you taking the time to share this with us—it helps us improve where it matters most. If you’re ever staying with us again, feel free to reach out directly and we’ll do our best to place you in a quieter room.
Cheers,
The Team at Rom’s
As you mentioned, being in a central, busy location can come with some background noise, but it shouldn’t take away from your comfort. The feedback around soundproofing, early morning disturbance, and overall room condition has been passed on to our team to review, as this isn’t the experience we want for our guests.
We appreciate you taking the time to share this with us—it helps us improve where it matters most. If you’re ever staying with us again, feel free to reach out directly and we’ll do our best to place you in a quieter room.
Cheers,
The Team at Rom’s
Negatives:
The room had no wardrobe, no chairs, no table or bench, no iron/ironing board and only one bedside lamp.
There was a bar fridge on the floor with a kettle, 2 mugs and tea/coffee. The electrical leads were not safely stashed away and were an OH&S issue.
The sash window was broken and could not be opened.
The communicating door to the next room was not even close to soundproofed.
Postives:
The bathroom had been recently renovated and was spacious and well appointed.
The bed was made up of 2 singles pushed together and was comfortable.
Reply from Romano's Hotel
2026.04.27
Thanks for your honest feedback, we really appreciate you taking the time to share it. Glad to hear you enjoyed the bathroom and found the bed comfy!
We’re sorry to hear the rest of the room didn’t quite hit the mark. The points you’ve raised around furnishings, the window, and the setup in the room definitely aren’t the experience we want for our guests. We’ve passed this straight on to our team so we can get it sorted.
Thanks again for letting us know, it helps us improve. We’d love to have you back for a much better stay next time.
Cheers,
The Team at Rom’s
We’re sorry to hear the rest of the room didn’t quite hit the mark. The points you’ve raised around furnishings, the window, and the setup in the room definitely aren’t the experience we want for our guests. We’ve passed this straight on to our team so we can get it sorted.
Thanks again for letting us know, it helps us improve. We’d love to have you back for a much better stay next time.
Cheers,
The Team at Rom’s