Henry Morgan Reviews

You are cordially invited to an unforgettable holiday with all your loved ones as you have what you need. It has the best wide beach place to live with family and friends and a food service Italy in gastrobar Gula restaurant for all public, they are invited to enjoy . It also has all-inclusive packages to not worry about anything and fully enjoy.

Excelente Servicio El personal de Henrry Morgan es el mejor de todo el Caribe, me encanta cada vez que me atienden con una gran sonrisa, y las instalaciones del hotel me fascina especialmente la vista a la playa, aparte la exquisita comida que hace las grandiosas cocineras y las bebidas ilimitadas que tiene el Hotel

The best version of Henrry Morgan the best beach in Wes Bay is the center of the island so it is a Top-rated hotel It is an excellent hotel and I feel proud to be in the like more than the whole area of the pool and the beach and more than all the food of Restaurant Gula, it is an excellent experience and the charisma is the best 👌👌👌👌👌👌👌👌👌 the best experience I am living.

perfect stay Hotel Henrry morgan excellent customer service very friendly staff always with a smile has a beautiful pool and a beautiful sea view with very nice marine world to spend a beautiful holiday and a beautiful family experience

Excelentes instalaciones Las instalaciones del hotel son muy lindas, jardines hermosos, naturaleza bien mantenido, 2 piscinas, excelente entretenimiento, los show de animación por las noches son muy entretenidos y divertidos, los clientes del hotel se la pasa genial!

Simplemente espectacular! Es el mejor hotel de roatan, un buffet espectacular, bebidas excelentes sin límite, lindas piscinas y la hermosa playa enfrente del hotel, no podemos dejar de mencionar el equipo de animación que lo hace simplemente espectacular, loa shows que montan son super entretenidos!

The worst Holiday Experience is the Henrry Morgan Bad experience from the supplier and agreement of Flights they manage as they left us 7 hrs at the airport, losing the first day of the package, we arrived after 8 pm and in the restaurant we had to eat leftovers, the staff lifting the food while we tried to dine, the Drinks are of poor quality, The food is terrible is the same every day, the reception staff is not at all friendly lack empathy and treat it badly In general the rooms need maintenance that look more beautiful. The area of the bars and restaurants there is always a smell of toilets. Back the same martyrdom the airline left us until night and made us deliver the rooms at 11 am. That's bad so you lose what I pay and they save you because you don't consume them 1 full day

Prime location and amazing staff... I was part of a group travelling with an all-inclusive package. Since a full charter flight came simultaneously, the checking took quite a while and it was tedious. We arrived in the late morning and the rooms were not ready until 3:00 pm. It was all somehow fine thanks to the good Caribbean vibe and the friendly staff. The beach is really nice and the water pristine. Now, be prepared for all the jet skis, boats and vendors passing only a few meters away from the beach generating much noise. Noise is everywhere: On the beach, music is being played through big loudspeakers. Around the pool, the hotel animation crew is doing activities that all generate noise and we realized that this place of made for people who like noisy entertainment. The big down point is the quality of the food and beverage which I would qualify of poor. I tried fish multiple times and it never tased up to my liking. The pasta bar is made of a selection of overcook and tasteless pasta. The breakfast selection is OK, but nothing to write home about. The crew in the dining room is excellent and very attentive. The rooms are excellent, clean and minimalistic. A/C functioned very efficiently and quietly. Rooms have a nice colonial and cozy vibe.

Best beach location and staff is really kind and friendly. This was my second time there and I absolutely love this hotel!! It has the best beach location. The staff is really kind and friendly. You can select among a variety of delicious food in its ‘all you can eat buffet’’ which includes also fruits, drinks, coffee and desserts. Snacks bar located in front of main pool and beach. Great entertainment shows every night. Definitely will back next year!

All Inclusive or not??? First Impression. The lobby is bright and clean with lots of seating! Reservation- I booked through Super.com and was able to check in effortlessly. 3 other couples in my group booked through expedia and it was a nightmare!! The hotel told them that they had not paid yet, while this was true for 2 of the reservations, this was not the case for the 3rd. Hotel staff were rude and not helpful, when they manager was called he seemed to not even care. In the end the couple paid AGAIN, and will fight the charge with their bank. This check-in experience was very stressful as we were traveling as a group. I contacted the hotel 1.5 weeks before travel and asked for all rooms to be connected, when we checked in they were not. I showed them the email exchange and they said that I was contacting the reservations line and not the hotel directly. Then they said there was nothing they could do. This was very frustrating as they were unwilling to help. Location- This is prime location right on the beach. Depending on what block your room is in, be ready for a long walk through the grounds to get to the dining center. pools and beach. Grounds- as you walk through the grounds you will find a variety of animals and flowers, for the most part, this is very pretty. Unfortunately, in many parts of the hotel there is a sewer smell! Room- It seems that they have adapted the minimalist style. There is no artwork on the walls and literally 2 beds with white sheets, no cover on them. There are no outlets near the bed, so don't bother with a CPAP machine and there is 1 teeny light on the wall that was barely bright enough for reading. Room Bathroom- there are no hand towels, I suppose you just need to use your bath towel. Also, there was no hot water in the shower for 2 consecutive nights. I asked the front desk to look into it 3 times and they finally got it figured out, but showering 2 nights in cold water was very uncomfortable. Food- Everyone in the dining hall was friendly and the food was ok. They have a variety of options at every meal including fresh fruits, which is important to me. They do tend to serve larger portions even when I asked for just a little, so I did feel a bit wasteful. Guards- Be prepared to see security guards everywhere. At first I didn't mind it, but a few times they unholstered their weapon and this was very intimidating! Does not welcome relaxation In the end if you are set on being at an all-inclusive, this is going to be a moderate price point with many flaws.

Worst place ever Basic motel room very old no hot water staff mostly rude only for a few exceptions all inclusive not worth it kool-Aid taste cocktails, one kind of beer only snack bar open only fro 11 am to 4 PM buffet nothing fancy just ok, I love Roatán You can get something better with your money first time and last in that place

Good trip, below average room The beach is clean, the grounds are well kept. The staff are friendly and courteous. A wide variety of food choices in the cafeteria. The room on the other hand is less to be desired. No desk or dressers to put your clothes. No towel racks or toilet paper holder. Basic room. Towels had holes in them. Room was dark.

A Real Treasure on a Beautiful Beach I’m reluctant to write this review as this resort is a True Treasure and gets a bad rap from some people that are a little too fussy but don’t want to pay for a 5 star resort. When you find a place that’s Special for so many reasons you question yourself if you should share or keep it to yourself, well it’s a little of both, But we need more English speaking Canadians at this resort to change the culture of entertainment to include English, it’s very Spanish oriented for obvious reasons, maybe it’s a one off but we had a lot of Ecuador families during our two week visit and rarely heard any English music artists and the music was very loud during the day and the evening until 11 pm. That’s our only negative .Food was Great, Gula is a must 30% off for resort guests, Pools, Beach, Diving, Snorkling, we’re all Excellent. Never felt unsafe walking the beach at night, Vendors were polite, Resort and rooms were clean and well kept. Shout out to George unbelievable Person, Diana for helping us upgrade our room close to the beach. Bartenders Odessa and Erik, beach chair and towel tender Claudia, it was a real pleasure talking to each of you every day. One note on the noise at the beach and main pool, George informed me that a new venue for nightly entertainment is being considered back at the the checkin lobby, that would be a hugh improvement. Thanks to all for a wonderful Vacation and to all the wonderful people we met and had Fun with. TTFN Little Al

Best island! Roatan Henry Morgan We just finished a 21-day stay at the Henry Morgan. The weather was fantastic! No rain! Windy, a few days, so we had an on shore breeze, so snorkeling was not the greatest or deep sea fishing during those few days. Still all good and ocean so warm. Yes, waves that are rare on West Bay beach. Best snorkling right at the end of the beach! Reservations - the room number we requested upon arrival was not given to us- Tamara in reservations needs to read and act upon clients' requests! Especially frequent guests! We eventually did receive a nice room! Thanks to Ariel he accomodated us. We have stayed at Henry Morgan numerous times. We have been going to Roatan for 14 years. Our favorite island. Henry Morgan is a nice beach resort. It was the first resort on the island, as we have been told. The food is good and there are many choices. They try very hard to cater to us Canadians. Snack bar: improved from last year. Hamburgs, frys, chk wings, and nachos. Beach bar: Some days busy, and they have tried to bring in an extra bar tender or set up another bar if busy. The only complaint is that they would run out of soda water or sparkling water. As I only drink vodka and soda. Inventory control mgr not doing their job. We had beachside rooms. Nice big king-size bed. The room needs dressers and a table and chairs. Entertainment during the day is way too loud! You can't even talk,read, or hear the ocean! My suggestion would be to only have soft mixed music playing. Zumba dancing hardly anyone does it except the hard working entertainment crew. To tell you the truth if the entertainment is not stopped, we may consider not staying at the H. M. NEXT YEAR! The few stairs from the beach need to have a hand railing for people with handicaps. Rosetta and her girls were great cleaning our room and always smiling! Freddy, best waiter! Man, he knows how to move and is so prompt with our coffees! Best for last! GEORGE customer relations mgr is absolutely the best we have ever encountered during all the different vacations we have been on. He truly cares about people and is so respectful! He goes above and beyond for his customers! The rest of the mgrs at this hotel need to follow in his footsteps. If H.M. didn't have him, I am afraid they would probably lose many customers and a great chance of going under. He should train your other mgrs and staff. Thank you, George, for making our stay special every year! ❤️

Excellent experience. Henry Morgan resort was a wonderful experience. Property is beautiful and always clean. We had a premium room on the ground floor overlooking the beach. Every sunset was seen from our veranda. Food was very good and plentiful. We found all the staff especially George, very friendly and helpful. Will return.

Henry Morgan versus Infinity Bay This review is based on the all inclusive packages, as Canadians it is often cheaper to go all inclusive and still eat out a few times. I have stayed at both HM and IB, these are my thoughts. Beach: HM- more beach chairs, more shade, and most important you don’t have to get up at 6 in order to secure a beach lounger Ocean is the same ocean at IB, 3 minute walk to snorkelling IB-very few beach chairs, lacking in shade and guest actually take your loungers. Snorkelling right out front Rooms. HM-clean, plenty of storage, large bathroom, comfortable bed. When called for assistance with safe had 3 different people show up to help. IB-sliding door lock broken, never fixed, pull out couch broken took 3 days and multiple request before fixed. Full kitchens (never used it) Food. HM- amazing. Roast beef, fish, chicken, turkey, pasta bar with pizza, salad bar, fruit bar. Microwave for guest use. Unbelievable selection IB-very small selection, one dinner at beach still buffet Hands down HM wins for food Bar HM-very poor selection of alcohol, no blender drinks IB-nice bar at beach for evening drinks Hands down IB wins for bar Pools. Never used pools. But did notice HM has far more pool loungers then IB. HM has a large shaded area with tables and chairs. IB most tables and chairs are reserved the night before Entertainment HM- daytime entertainment beach volley ball, salsa dancing, bingo. Evening entertainment every night (never made it there) IB- more of a laid back atmosphere during the day. A few evenings someone sang

Love the hotel Room very clean, a bit old style chalet but i love it ! nice and comfortable bed for me, outside area super clean, 2 big pools very beautifull, resto buffet good food, good service, employees very nice, a lot of chairs and guards are very nice and helpfull. I would return there

Just come relax here. Reviews are far from truthful on this location. Bunch of whiners and spoiled people so figured I'd drop a line. If your a fancy pants, rock another location. If your normal down to earth people,come here. Food, great with lots to choose from and readily available. Alcohol not high end, but will still set you on your lawn chair for a afternoon of blistering hot sun shine and white sand for miles. Cruise ships ( had 5 here yesterday with the arrival of the new Icon of the seas (the biggest) .... still lots of room, seats, food and drinks. Heard lots about how noisy it is, pfft ya right. Sun drops right in front of the beach and it's turns into a ghost town. Entertainment till 11 and maybe 50 people wandering around. We walked beach from end to end and past a dozen people for past 4 days. I'm sitting here right now at 10:43pm gassed from 3 scuba dives today with Bananarama and nothing going on.... good stuff (lol) Don't listen to the negative and come, nothing to complain about here. Peace out, ive 4 diver scheduled tomorrow in prestige coral reefs filled with all aquatic life, and sea 🐢. 2 thumbs up from this down to earth kinda guy.

Great experience. Wonderful small resort I was nervous with all the negative reviews but we have been pleasantly surprised. Everything is good here. The rooms are cute and clean. No problem with hot water, air conditioning, or wifi. Staff are absolutely the best. Food at the buffet, although repetitive, is decent. Only negative is food temperatures would be questionable as far as being in the danger zone for bacteria growth. The snack bar would only deserve a one star and would need better thought by the resort. The beach chairs are also in rough shape but it didn’t matter to us as we never used them. The pools look fine but the best part is the beach. Superb! Snorkelling right off the beach! There are lots of vendors that do ask you for a massage etc. but are no where near as aggressive as other countries we have visited. I guess it’s all a matter of opinion but we felt really comfortable and safe at Henry Morgan. I am grateful for the generosity from the staff and wouldn’t hesitate to return here. Thank you, gracias, Merci!

Conforme à ce que je m’attendais. Ce fut notre troisième (3) visite HM. Nous avions un peu peur suite aux commentaires négatifs lus sur de Trip advisor . Notre dernier voyage au HM remonte à février 2020 Transat étant le transporteur officiel. 2024 c’est Sunwing le transporteur. De l’aéroport de Montréal jusqu’à l’aéroport du Roatan on peut dire que le service a été correcte et en Français. Après oublier le Français par le représentant Sunwing et aussi les excursions ( la je me suis ennuyé du service de Transat.)Par contre il a fait son possible pour nous donner un bon service en anglais.Nous avions réservé section L chambres côté plage. Chambre très propre, ménage chaque jour impeccable, grand balcon donnant sur la piscine et la plage. Seul désagrément la musique des spectacles entre dans la chambre jusqu’à 11 heures le soir. La nourriture était bonne mais manquait de nouveautés ( la même sorte de poisson apprêté de 6 façons). Plusieurs canadiens ont été malade, ( reconnu par les responsables de l’hôtel) pourquoi? : bactérie ?dans l’eau?, la nourriture? les glaçons? Nous n’avions jamais été aussi indisposé avant. La plage toujours aussi magnifique et au bout de cette plage la nage en apnée toujours plein de poissons. La force du HM reste toujours l’extrême gentillesse de son personnel. Les locaux sont beaucoup plus présents mais cela ne m’a pas dérangé ( il a fallu que le HM survive après 3 ans de pandémie.). Je vais probablement y retourner l’an prochain. Nous avons été témoin que dans d’autres sections de l’hôtel il y a eu des problèmes dans les chambres, manque d’eau chaude, odeur d’égout à extérieur, ect. Dans tous les cas l’hôtel a trouvé une chambre de remplacement.