Verified Company
Very Bad Experience
I rarely give one-star reviews, but this business uses strong-arm tactics on rental/expat customers. They bullied me into an unnecessary gas top-up for my aircon, claiming refusal would breach my rental contract. The price fluctuated from $120 to $80 in minutes. The technician initially refused a new service report but agreed once I paid $80. The air-con wasn't colder, it was a scam. He also threatened a chemical wash but left after I resisted.
Thank you. The job was done quickly and very neat. They cleaned inside out unlike other AC Service Guys.Great job and great team
Reply from RM Acelect Engineering Pte Ltd
2021.03.16
Thank you for your kind words! We look forward to seeing you again for the next servicing! We would like to inform that we also providing aircon chemical overhaul, aircon repair, aircon gas top up, aircon installation and Aircon condenser services. We serve all locations in Singapore especially Punggol, Yishun, Ang Mo Kio, Woodland, Sembawang, Bedok, Sengkang, Yio Chu Kang and Serangoon. Thanks again!
First time using the company for my organization. Recommended by building management. The servicing crew was prompt and nimble in their approach. Provided excellent customer service, value for money and on site experience.
Overall an enjoyable and wholesome experience. Highly recommended !
Reply from RM Acelect Engineering Pte Ltd
2022.03.28
Hi Ms. Nur Maisarah,
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Engaged RM Acelect Engineering Pte Ltd for multiple services. Very responsive and professional.
Price is affordable as well, overall good experience.
Highly recommended
Reply from RM Acelect Engineering Pte Ltd
2021.08.26
Hi Mr. Kianpoh Lee,
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Partnership With RMA over 5 years and above, doing the installation work and trouble shooting work with responsible workmanship.
highly recommended for air con servicing and other maintainance work.
Reply from RM Acelect Engineering Pte Ltd
2021.06.29
Dear Kah Wai, thanks for leaving us such a wonderful review.
We have contracted RM Acelect for residential aircon cleaning and maintenance for almost 6 years across different properties we have lived in in Singapore. They have always been courteous and professional. They are thoughtful to clean up the floor after the service and communication is prompt. Rates are very reasonable and the online appointment system makes is convenient to schedule a service. Highly recommended.
Reply from RM Acelect Engineering Pte Ltd
2021.06.29
Hi Tracy Ting,
“We are so grateful for your kind words. Thanks for sharing your review with us and the community.” We look forward to seeing you again for the next servicing!
“We are so grateful for your kind words. Thanks for sharing your review with us and the community.” We look forward to seeing you again for the next servicing!
My aircon was leaking one late evening and I requested for an appointment ASAP. Prompt response from them and they arranged for the very next morning. As promised, 9am the next day, the technicians arrived early and finished servicing in just 20 mins! Air con is running smoothly again with no problems thanks to them! Great service, would recommend!
Reply from RM Acelect Engineering Pte Ltd
2021.05.03
Hi Tomus,
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Thank you for your kind words! We look forward to seeing you again for the next servicing!
Customer care Jenna is very helpful and friendly. Service is excellent, punctual, responsive, professional, knowledgeable.
Reply from RM Acelect Engineering Pte Ltd
2021.04.21
Hi Jennifer,
Thank you for your kind review. We are glad that you are happy with our aircon services. We look forward to seeing you again for the next servicing!
Regards,
RM Acelect
Thank you for your kind review. We are glad that you are happy with our aircon services. We look forward to seeing you again for the next servicing!
Regards,
RM Acelect
Excellent and friendly Customer Service. Excellent quality, on-time, professional and efficient services. Well trained and knowledgeable staff. I highly recommend their services.
Reply from RM Acelect Engineering Pte Ltd
2021.03.18
Thank you for your kind words! We look forward to seeing you again for the next servicing! We would like to inform that we also providing aircon chemical overhaul, aircon repair, aircon gas top up, aircon installation and Aircon condenser services. We serve all locations in Singapore especially Punggol, Yishun, Ang Mo Kio, Woodland, Sembawang, Bedok, Sengkang, Yio Chu Kang and Serangoon. Thanks again!
Arrived on time, staff are very knowledgeable and provided good quality service for reasonable price. Very much recommended. I have engaged RM for AC installation, repair and general service.
Reply from RM Acelect Engineering Pte Ltd
2021.03.16
Thank you for your kind words! We look forward to seeing you again for the next servicing! We would like to inform that we also providing aircon chemical overhaul, aircon repair, aircon gas top up, aircon installation and Aircon condenser services. We serve all locations in Singapore especially Punggol, Yishun, Ang Mo Kio, Woodland, Sembawang, Bedok, Sengkang, Yio Chu Kang and Serangoon. Thanks again!