Ridpest Pte Ltd Reviews

Hired Ridpest to do a mould remediation on my house about 1.5 months ago. Prior to this, I had spoken to 2-3 other companies but none of the customer service reps were as convincing as Clarence. Clarence came with his iPad and made a “presentation” of all the steps of their treatment and I felt that showed a lot of pride in their work and professionalism. I was quickly convinced so I hired them to carry out the treatment when I was overseas (with my helper supervising). Oh yes.. forgot to mention that I had to postpone the date of the treatment because of some emergency at home and he obliged with no questions asked! It shows that he is not just out to close sales but is an empathetic and kind person. Clarence is truly an asset to the company. He is very professional - knowledgeable, warm and friendly, and takes time to listen to your issues before providing a solution. He even goes beyond his call of duty to recommend dehumidifiers for me and offered to come down (and he did!!) to teach me how to use the dehumidifier when it arrived. That is truly customer services at its best! Thank you Clarence and Ridpest for everything!

A reliable and effective jobs had done for removal of pest ,clearance is good within stipulated times,5 stars awarded ,thxs.

Would recommend -- 5/5 stars. Was looking urgently for pest control for a wasp/bee hive removal. l called a number of companies but all told me they were full and unable to accomodate my request for same day removal of hive. I was recommended Ridpest by my friend, and Clarence responded to my request promptly. Even though their calendar was full, they made room to squeeze in my request so the wasp nest could be removed on the day I contacted them.

Service and effectiveness was 5 star! Clarence was the best, always making sure the next solution is at hand and thinking from the other's point of view, and proposing the best plan possible. This puts Ridpest way ahead of other companies I tried to get in touch with, and you will not go wrong with their professionalism. I also like the way the Company cares for their team and Mother Earth, with eco friendly products which are also effective. It is the kind of company I want to support. Quality product and well-thought through service plan aside, the thoroughness and thoughtfulness is out of what you normally experience. It is a first-rate example of excellent service, and I know no other provider in Singapore with such strong service ethos. Well done! Clarence made sure everything was great and always very responsive and responsible. It took Ridpest only a day to resolve pest and mould issues that would otherwise take weeks if not months. I believe this is also testimonial to their focus on getting the right products and staying ahead with research and development of their processes. Thank you so much, Clarence. I am a truly grateful customer.

Excellent and professional service — Dan was extremely prompt in his replies even on a public holiday, and did a site visit immediately the next day to help us assess the situation. If you’re looking for someone reliable, honest and trustworthy for your pest issues, look no further! Highly recommended 👍🏼

Easy to deal with and provide adequate information regarding mould. Able to complete task swiftly and no more mould!

Found what seems like termites when we were doing renovation. And contacted them via a friend recommendation. They came down on the very same day to view our site. We were afraid of other pest like rats & cockroaches and wanted to simply add on the service to get rid of all of them once and for all. However, they were very professional and advise us accordingly to what needs to be done only which we are really very appreciative. Thank you Ridpest and your team.

Very fast and efficient service. I was able to organize and receive treatment all within the space of 48 hours and treatment time of the room was fast, only 2 hours. Team was very friendly and helpful

There are mould issues in my current rented room. I have reached out to Ridpest to understand more about it and Clarence is super responsive and helpful to clear my doubts and has provided me with some suggestions to deal with my current issues. Thank you so much, will definitely support in future!!

First time using Ridpest service and the team really exceeded my expectations! Having mould and mould mites in your house can be really stressful. Ridpest team took care everything for me. It was a very simple process. I didn't need to move or cover the furnitures or have to employ another service to do a separate decontamination or pest removal round. Apart from removing the mould, they also decontaminated surfaces/furnitures throughout the house, including clearing up spider webs! which I thought was not part of the package. Strongly recommend Ridpest for a stress free service. I think the package is well worth it compared to others like mouldgone

I have been acquiring Ridpest pest control servicing since 2021 For My Health Foods Business Here In Singapore - and I have nothing but good things to say about this company. From their professionalism to their timely customer service responses. They check up on you to schedule routine appointments at the most convenient times that suit your businesses needs. If you have any concerns in-between servicing sessions, they very promptly send one of their technicians down to check and re service (Mr Sing and their Technicians have always been friendly and conduct very thorough servicing). Would highly recommend their services, thank you so much Ridpest & Team!

I have been acquiring Ridpest pest control servicing since 2021 - and I truly believe that they are the best pest control servicing in Singapore! Very professional and great customer service - Vel in particular has gone above and beyond with very prompt solutions and responses. If you have concerns in-between servicing sessions, they very promptly send one of their technicians down to check and re service. Would highly recommend their services, thank you so much Ridpest & Team!

Highly recommended. Swift response and professional staff. Very thorough in explaining pre and post pest control service. Pests exterminated from my granny’s place without problems. Thank you Ridpest team. 🥰

Very happy with the cleaning service from ridpest! Spoke to Clarence who was very clear in explaining each step in the cleaning process. House was much cleaner after the session. Took Clarence’s suggestion to get a dehumidifier for the home - great way to reduce the humidity level at home

Engaged Ridpest for an isolated mould issue and they are very responsive. Although they do not provide this service, Clarence went an extra mile by introducing DIY ideas to solve this issue. It was a genuine experience and will definitely recommend this company👍

I'm very pleased with professional service and response by Ridpest. I had a bad mould issue in my place and Ridpest solved my problem ASAP. Clarence took the time to come to my place for inspection, he explained the mould removal procedure clearly. He is very responsive to my messages and questions. After the process, Ridpest sent me pictures of before and after. I highly recommend this professional team.

Excellent pest management service provider. As a chemical supplier, I experienced how Dan and Leonard will never compromised their service quality by purchasing a substandard products. Highly recommended!

I just faced a mould issue and I decided to reach out to Ridpest. Clarence offered to do inspection at my unit and he provided a reason of having mould in my room. He also suggested me to buy dehumidifier and gave promo discount code. He also explained mould removal steps clearly and easy to understand. Although I did not have a chance to sign a contract with Ridpest, will definitely reach out to this company again if issues still persist

I engaged Ridpest for mould removal service and would highly recommend them. The specialist who came to inspect and manage my case (Clarence) was very professional and really took time to explain the process to me and the science behind the technique they use. I was very impressed by their service and the fact they don't charge for a consultation which many other companies do in Singapore (usual cost $100). They also offered a partner promo code to purchase a dehumidifier (to save extra $$)