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RGR Southern Roofing

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RGR Southern Roofing Reviews

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3.7
10 reviews Verified
RGR Southern Roofing

rgr-roofing.co.uk

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Reviews ( 9 ) 3.7

saxmanzzz
saxmanzzz
2024.06.20
I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless.
I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless. I contacted RGR (Southern Roofing) in association with Truesafe Roofing and Building Ltd, because I had two leaking chimneys. Company Director Ruben Smith and brother Jimmy , came to my house in Dec 2023. They put flashing incorrectly on the front chimney, and then ‘found’ a problem with a rafter on the back roof and had to put two sister rafters in, before replacing the felt, battens, slates and flashing on the rear chimney. They charged me £4150, the chimneys still leaked, and I had to employ proper roofers to come in and put on an entire new roof, front and back. Two roofers who inspected RGR’s work called it ‘shocking’ and ‘disgraceful’. I’ve raised a claim against them in the Small Claims Court but the address on their website is of a ‘virtual office’ in High Wycombe, and they don't even have an account there. The address Ruben gave to Companies House is also a ‘virtual office’. A reputable, honest company doesn’t hide behind virtual offices. This is what they did: Put flashing incorrectly on front chimney. Installed two sister rafters on the back roof. The roofers who did my new roof said this was totally unnecessary and one sister rafter wasn’t even secured – it was just resting in place, doing nothing. The original battens were snapped off instead of neatly sawn. The rubbish and old, broken slates were piled onto the new felt and carefully hidden underneath the new slates. The slates that were replaced were crooked, uneven and looked a mess. If you stood in the loft you could see a patch of daylight through a gap in the slates. The flashing on the rear chimney wasn’t even stepped, it was horizontal all the way round! No respectable roofer would do that. Ruben and Jimmy both said it was a professional job, and couldn’t be done any other way. How is it my new roofers were able to put on stepped flashing properly? If you have any dealings with them you forfeit all your consumer rights and protections. Any Guarantee they give you is worthless.
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JatinderS-42
JatinderS-42
2023.11.25
I am trying to get in touch with them to complete the job that I have fully paid for, no answer and left many messages, hopefully someone will get back to me
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Residential Group
Residential Group
2023.10.17
Great service thanks Jimmy
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RobS-896
RobS-896
2023.09.11
We used RGR Southern Roofing for my guttering on one of our property In reading there we took there advice on board and went straight with there quote and really pleased we did so and have already gave them 2 other property’s to do for us as we have leaks thank u so much and look forward to doing business with u for the rest of our property’s best wishes Tom Sure
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SteveH-1797
SteveH-1797
2023.09.11
Great company was always on time stress free experience thank u James and team?
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CaseyMarie Smith
CaseyMarie Smith
2023.09.09
Used Rgr southern roofing to do my elderly dads roof there were very polite and insured we were happy every step of the way and kept us updated throughout the contract really appreciate great work thank you James and team
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Reply from RGR Southern Roofing 2023.09.11
Thanks for the positive review Casey
Ocean Wingfield
Ocean Wingfield
2023.09.09
Very professional and friendly company, James helped us find the best options and materials for our new roof took the time to speak us through options and great price really happy and would recommend RGR southern roofing
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Reply from RGR Southern Roofing 2023.09.11
Thank you for your kind words about our new roof services, much appreciated!
JimmyS-178
JimmyS-178
2023.09.09
Thank you for the great work on our lead porch roof 5 stars from us
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BillieM-27
BillieM-27
2023.09.08
Great company used for my flat roof that was leaking team was on time finishing and really professional service would recommend and use again if needed
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