Rethink Laser Tattoo Removal

rethinktattooremoval.com.au

Rethink Laser Tattoo Removal Reviews

Excellent rating
5.0
228 reviews Verified
Rethink Laser Tattoo Removal
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Reviews ( 228 ) 5.0

Paul Ross
Paul Ross
2024.07.24
Just arrived into the GC from Auckland and read all the great reviews so thought they can’t all be wrong. Ironically I’ve had 6 sessions in NZ and Michelle made more progress than my 7 session’s combined and no exaggeration. Super nice clinic and Michelle is full of personality. Easy to deal with and definitely recommend 🙏
Georgia Marina
Georgia Marina
2024.07.23
Excellent first session of tattoo laser removal with the lovely Michelle! She made me feel comfortable and eased away any nerves I had. Pain level turned out to be not as sore as I had anticipated thankfully! Can't wait to continue on this journey 😊
Cash Cunningham
Cash Cunningham
2024.07.17
Friendly service , quick and efficient and fair on cost 👍
Georgie Coombes
Georgie Coombes
2024.07.16
Puts you at ease + very thorough thank you. Very happy with my treatment.
Sandra Butson
Sandra Butson
2024.07.04
I would like to thank Michelle for the excellent care provided during my first tattoo removal session. Already seeing positive results. Cant wait for my next session 🤗
Reply from Rethink Laser Tattoo Removal 2024.07.07
Thanks for coming in Sandra, it was my pleasure 😀
D R
D R
2024.07.04
BEWARE: harsh, zero compassion, consistently talks over you, happy to change appointments at the last moment, even on the day of appointment to suit themselves but if you have an emergency or medical issue bad luck to you. Many other places close by to try. No great loss to anyone but themselves.
Reply from Rethink Laser Tattoo Removal 2024.07.08
We are sorry to hear about your experience, we understand that unexpectant situations can happen, and it's always challenging when they do. As a small business, we strive to be fair and consistent with our policies to accommodate both our customers and our operational needs. Our cancellation policy, which requests a notice by 5 pm the day before an appointment, helps us manage our schedule and offer slots to other clients in need. We did waive the fee for your first missed appointment to show understanding and goodwill. Regarding your second appointment, the half hour notice made it difficult for us to fill the slot, leading to the application of our cancellation policy. This policy is in place to ensure fairness to all our clients and to help us maintain our service quality. We regret that you felt talked over and found our service lacking compassion. All the best.
rhys ward
rhys ward
2024.06.29
Michelle did an amazing job on my laser. Very knowledgeable and helpful. Made for a really enjoyable experience
Reply from Rethink Laser Tattoo Removal 2024.07.07
Thanks for coming in Rhys! 🤩
Calinda Waters
Calinda Waters
2024.06.18
Can 100% recommend Michelle for laser services- she is kind, gentle, professional and amazing at what she does.
Reply from Rethink Laser Tattoo Removal 2024.07.07
Thanks Calinda, I look forward to next time 🌸
mel
mel
2024.06.11
Had my 1st brow tattoo removal done last week the treatment was so comfortable which i wasn’t expecting the result after one sessions has been so good already. Michelle was so lovely her customer services is something to be proud of. I will most definitely be back to continue my sessions. Thank you so much.
Reply from Rethink Laser Tattoo Removal 2024.07.07
Its easy with people like you, thank you so much for coming in 🌷
Kate Mclean
Kate Mclean
2024.06.05
I cannot speak highly enough about my experience with Michelle at Rethink Laser Tattoo Removal. Michelle's knowledge about laser tattoo removal is unmatched. She took the time to thoroughly explain the process, potential outcomes, and realistic expectations, ensuring that I felt informed and comfortable every step of the way. I could immediately sense her dedication to achieving the best possible results for me. Additionally her warmth and empathy made the entire experience even more positive. She actively listened to my concerns, answered all my questions patiently, and consistently reassured me throughout the process. Her friendly demeanour and compassionate approach created a comfortable environment, which significantly eased any apprehensions I had about tattoo removal. If you're contemplating tattoo removal, there's truly no superior choice other than Rethink Laser Tattoo! Thanks Michelle x
Reply from Rethink Laser Tattoo Removal 2024.06.06
Thanks Kate, it was an absolute pleasure to have you come in. I look forward to next time 😍
Rikki Bruxner
Rikki Bruxner
2024.05.24
Great first time experience, wasn’t as painful as I was expecting and results were immediate!
Reply from Rethink Laser Tattoo Removal 2024.06.06
Thanks Rikki 🤩
Andre Martinez
Andre Martinez
2024.05.22
Reply from Rethink Laser Tattoo Removal 2024.06.06
Thanks Andre 😄
Narla Szanto
Narla Szanto
2024.05.21
Such a lovely experience, very informative and felt very cared for.
Reply from Rethink Laser Tattoo Removal 2024.06.06
Thanks Narla, you did great and thanks for coming in 😀
hombreblanco42
hombreblanco42
2024.04.27
Very friendly, professional and genuine.
Reply from Rethink Laser Tattoo Removal 2024.05.15
Thank you for coming in! 😀
Jaime James
Jaime James
2024.04.24
OMG, I cannot thank Michelle enough for the amazing job she did removing my hideous 'Angry Bird ' brows! I didn't think anyone would be able to help me get rid of them, and in 15mins, they were gone! Michelle explained the whole process and was just so lovely! Thank you Again 🥰 xoxo
Reply from Rethink Laser Tattoo Removal 2024.05.15
Thanks Jaime! It was great meeting you! 🤩
shelby louise
shelby louise
2024.04.01
Such a lovely experience from start to finish! Every appointment made me feel super comfortable and reassured and I was always seen to straight away. Couldn’t recommend ReThink’s services more!
Reply from Rethink Laser Tattoo Removal 2024.05.15
Thanks Shelby, loved all our conversations 😀
Ross Schnebele
Ross Schnebele
2024.03.20
Michelle is great, super friendly and welcoming and makes me feel comfortable and at ease with my appointments. My first treatment was today and already seeing great results. Highly recommend going here to get tattoos removed. Affordable and Michelle works with my budget. Wish I found this place years ago.
Reply from Rethink Laser Tattoo Removal 2024.05.15
Thanks Ross! You did very well the first time. Looking forward to the next.
Lexi Mitchell
Lexi Mitchell
2024.03.12
I have been going to Michelle for years and she’s the only person I’d ever trust with my removal. I’ve never had any issues, she takes excellent care of my skin and always priorities my comfort. She’s also an absolute delight!
Reply from Rethink Laser Tattoo Removal 2024.03.18
Thanks Lexi, you always brighten up my day when you come in 💝
Dominique Trauttmansdorff
Dominique Trauttmansdorff
2024.03.07
Appointment was cancelled by Michelle due to faulty machine
Reply from Rethink Laser Tattoo Removal 2024.03.18
Please know that your safety and the quality of your results are our top priorities. Unfortunately, we encountered a technical issue with our machine, and ensuring its proper functioning is of the utmost importance. We wanted to extend our sincerest apologies for the inconvenience caused by the cancellation of your appointment and understand how frustrating it can be to have plans disrupted. I look forward to seeing you next week 😀
Harley Smith
Harley Smith
2024.03.01
I never received laser from Rethink. I just enquired travelling down from Darwin for tattoo removal as I couldn’t find a decent operator here. They researched in Darwin and found a decent one and even called them up to enquire on my behalf. Saved me a lot of time and doing themselves out of potential business. Very honest and helpful business. I will still likely go to Rethink to get the colour zapped. Thank you
Reply from Rethink Laser Tattoo Removal 2024.03.18
Thanks Harley. I look forward to meeting you if you make it down this way 😀