Verified Company
Went there for the third time and ask for pasta. Very simple; classic broccoli and grill chicken pasta. Well, no broccoli 3 times in a roll. No bueno.
Reply from Applebees
2025.11.26
Thank you for the review, Jaime, we see there is some improvement to be had. Please connect with us by copying and pasting this link into your web browser and we’ll make sure to have the team follow up with you: https://empli.fi/cs/ap109188139
Austin (AJ) was an absolute gem! He was attentive, funny, and an exceptional server
Overall. As a veteran in the service industry (10 years bartender) I was beyond impressed with his level of service. Especially given he casually mentioned it was his 3rd day on the floor! You keep this man and value him Applebee's. This industry doesn't have people like AJ in abundance. So treasure him!
Reply from Applebees
2025.11.09
Thank you for the awesome comments, mikaileykat! We can’t wait to see you again!
The service was horrible my food took forever and they brought me the ticket right away after they served my food then after that I had to finish my food with no drink because I was ignored when I tried to ask for a refill, the waitress was very rude and just looked at me at the eyes and kept walking as I tried to ask for my first refill Don't come here Texas Roadhouse is like a mile away.
Reply from Applebees
2025.11.07
Thank you Dalton for taking the time to leave us a review although we’re sorry we failed to meet your expectations. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Greenwood team follow up with you: https://empli.fi/cs/ap108252214
My granddaughter and I came here for lunch,politely asked our Waitress if I could pay in cash, because the last time I came here ,again, couldn’t find waitress ,but the male manager came around so I told him I was paying with cash and he immediately acted annoyed.Today the food was good but wanted to take the rest with us. Although not busy , there may have been a total of 6 tables occupied,waitress was all over the place.I kept waiting for her to come by but got tired of waiting. I ended up leaving without the food I paid for and didn’t leave a good tip like I usually do. I will not be returning this Applebees.I hope you all get your staff and service taking care of. Kathy
Reply from Applebees
2025.11.05
katherine, we strive for attentive service with delicious food, but it sounds like you didn’t receive that experience. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Greenwood team follow up with you: https://empli.fi/cs/ap108142330
they are not giving orders they are ignoring all peoples who are going to pick up that orders i do not recommend that it is very worst.
Reply from Applebees
2025.10.11
Aashish, we are so sorry to hear about your visit with us. Letting our guests down is never our intention. We'd like the chance to learn a few more details and follow up with you in the next few days. Please connect with us by copy and pasting this link into your web browser: https://empli.fi/cs/ap107055345
Really enjoyed our visit. Haylee certainly earned a 5 star review with her excellent service and great attitude. Food was excellent as well. Just an overall great experience.
Reply from Applebees
2025.09.29
We’re so pleased to learn you had a truly awesome experience at Applebee’s, Frank! That’s what we’re striving for each and every time.