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What customers say about Applebees
Recent reviews
Poor choice for us… sat in the bar in a football Sunday … was barely 1/2 full.. and kept hearing from our waitress “It’s so busy” while we waited for everything. Had the crispers…. Which are always hit and so good… these came out with NO crusts and looking like microwaved high school chicken … my daughter got the smash burger … but came out as a double cheeseburger… when asked.. we were told.. well that’s what ours looks like. Never got drink refills as they were “so busy”… was brought the wrong appetizer.. but was told “sorry… it’s just so busy” … didn’t complain but didn’t eat my meal…. Waitress saw I didn’t and sent manager over to tell me they couldn’t take my meal off because i ate my salad…. Told her no problem I hadn’t asked but told her of my experience.. and of course it got “well, it so busy”. With a less than 1/2 full bar, in Indy on a football Sunday that the Colts were playing. So disappointed as I was enjoying time with my daughter in college… won’t be back
Don’t go on a Sunday… don’t sit in the bar… don’t order the “crispers” or the smash burger…
Reply from Applebees
jeni – we are sorry to hear you had an unpleasant experience at our Greenwood Applebee’s and we’d like the chance to make your next better. Please copy and paste this link into your web browser so we can get just a little more info and we will have the Greenwood team follow up with you: https://empli.fi/cs/ap123227175
We had the best experience, service was amazing and the manager Johnny was very attentive.
Reply from Applebees
2026.10.10
Wow, it doesn’t get much better than this! Thanks for the 5-star review, Brooklynn. Kind words like this are what keeps us motivated!
Everything is good
Reply from Applebees
2026.10.07
Thanks for stopping by, Fernando! We think this location is pretty great as well and can’t wait to welcome you back to the neighborhood for another 5-star visit!
Jose had good customer service and was very polite with everything
Reply from Applebees
2026.10.06
Thanks for the compliment and five stars! We’re always working hard to be the best in the neighborhood!
Jose was awesome!! Super helpful. very sweet and helped with the menu. This location was very clean and I seen the manager multiple times just in case anything went wrong we knew he would’ve been on it! Overall great experience! Thank you!
Reply from Applebees
2026.10.06
Wow, it doesn’t get much better than this! Thanks for the 5-star review, September. Kind words like this are what keeps us motivated!
Jose had good conversations and was fast about it all
Reply from Applebees
2026.10.06
Thank you for the awesome comments, Abigail! We can’t wait to see you again!
Jose was the best server I've met
Reply from Applebees
2026.10.06
Thanks for the compliment and five stars! We’re always working hard to be the best in the neighborhood!
Best location ever
Reply from Applebees
2026.10.06
We are incredibly grateful Johnny that you took time out to leave us a 5-Star review!
I had such a wonderful time here my server lilly was absolutely amazing and the general manager johnny is such a nice guy they made my night and the chicken parm is so amazing and that spinach artichoke dip is so cheesy i absolutely loved it i will definitely be coming back again and again
Reply from Applebees
2026.10.06
Thanks for stopping by, carrie! We think this location is pretty great as well and can’t wait to welcome you back to the neighborhood for another 5-star visit!
The best Applebee's I have went to the manager Oscar is amazing with great customer service
Reply from Applebees
2026.10.04
Thanks Daniel! We appreciate your 5-star review! We strive to be the best for guests like you!
Reply from Applebees
2026.10.01
Thank you so much for this 5-star review, Johinner. We really appreciate you being an Applebee’s guest and sharing your love for our brand!
Amazing
Reply from Applebees
2026.09.27
Yes, five stars! We love to see this! We’ll see you in the neighborhood soon!
Reply from Applebees
2026.09.26
Thank you for the five stars, Randy! We’re so pumped to get this review! Any time a guest leaves this happy, it’s great to hear. And we’ll look forward to your next visit!
Best experience in the world
Reply from Applebees
2026.09.26
Aww, thank you Savannah for taking the time to share, and we look forward to serving up another 5-star experience soon!
Megan and Johnny are amazing
Reply from Applebees
2026.09.26
Five stars, wow! This means the world to us, Megan! Thank you for taking the time to share such high praise. Can’t wait to see you at Applebee’s again!
Reply from Applebees
2026.09.26
Thank you so much for this 5-star review, Karina. We really appreciate you being an Applebee’s guest and sharing your love for our brand!
Johnny a manager at Greenwood park mall is excellent. Jen the host was friendly
Reply from Applebees
2026.09.26
Wow! 5-stars! We love hearing this TheEvaandNicole! Thanks for the great review!
Reply from Applebees
2026.09.26
Aww, thank you Kyle for taking the time to share, and we look forward to serving up another 5-star experience soon!
Great service! Mars is the best!
Reply from Applebees
2026.09.25
Yes, five stars! We love to see this! We’ll see you in the neighborhood soon!
Frequently asked questions about Applebees
How many reviews does Applebees have?
Applebees has 2,200 reviews on Trustindex, collected from Google and Trustindex.
What is Applebees's average rating?
Applebees is rated 4.1 out of 5 based on 2,200 reviews. 57% of reviewers gave five stars.
Are Applebees reviews verified?
Trustindex moderates every review and verifies that it was collected from a real, active review platform before it is published.
How do I write a review for Applebees?
Use the "Write a review" button on this page to share your own experience with Applebees.