Remarkable Borneo Travel & Tours

Remarkable Borneo Travel & Tours Reviews

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4.9 | 31 reviews
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Vianka Barraca
Vianka Barraca 2025.04.20
     
5 star service I booked a 2D1N mt kinabalu climb and from start to finish, everything was well-organized, safe, and smooth. Thank you so much, will book with you again when I return to KK.
Date of experience: 18 April, 2025
Erwina Edjet
Erwina Edjet 2024.11.11
     
Our 2D1N mt Kinabalu hike experience with Remarkable Borneo was great. Though some rains time to time during the walk, we were very lucky to have clear sky when summitting. Starting from the first communication, we had prompt and informative replies from Remarkable Borneo. We're also happy with all inclusions in the package. I will surely recomm friends to go with Remarkable Borneo for the same service. Thanks a lot ! 👍
Reply from Remarkable Borneo Travel & Tours 2024.11.11
Hi Erwina,

Thank you so much for taking the time to share your experience! We are so happy to hear you enjoyed the 2D1N Mount Kinabalu hike with us. We’re also really glad that the communication and package details made things smooth and enjoyable for you. Thank you for recommending us; it means a lot to our team.

Hope to welcome you on another adventure soon!

Best regards!
Remarkable Borneo Travel & Tours
David Henderson
David Henderson 2024.10.20
     
A high-quality personal package in and out of the park in 2D1N without any hitches. A guide who was the best guide ever … Japarin what a legend - and seriously impressive lodging facilities. Despite rain in the jungle the views on the summit plateau really blew my mind! ! Thanks again for a remarkably SUPERB service RBT&T, one that I’ll never forget :) SO HAPPY right now.
Reply from Remarkable Borneo Travel & Tours 2024.10.29
Dear David,

First and foremost, congratulations on making it to the summit! We hope it’s not too late to say how thrilled we are for you. Thank you for your kind words, our team is so glad to hear you enjoyed your trip to Sabah! Knowing this really inspires us to go the extra mile for our clients and continue providing the highest level of care. By the way, thank you for sharing those stunning photos, they’re absolutely breathtaking!

We hope to see you again in the near future.

Best regards!
Remarkable Borneo Travel & Tours
Sonia Naphri
Sonia Naphri 2024.09.28
     
Really well planned trip and communication was great in the weeks leading up to the hike. We were given a lot of useful information upfront which really helped us plan ahead for our climb of Mt Kinabalu. We felt really taken care of from start to finish. Would highly recommend planning any Kinabalu hikes through this company!
Reply from Remarkable Borneo Travel & Tours 2024.09.30
Hi Sonia,

Thank you so much for your wonderful feedback! We're delighted to hear that the trip planning and communication, made your Mt. Kinabalu experience smooth and enjoyable. It was our pleasure to ensure you were well-prepared and taken care of throughout your journey. We truly appreciate your recommendation and look forward to helping you plan your next adventure!

Best regards!
Remarkable Borneo Travel & Tours
Shermaine Ang
Shermaine Ang 2024.08.21
     
This was an experience of a lifetime. Booking this just 1.5weeks before the trip (Via Ferratta Walk the Torq), liaising on WhatsApp with Rose was a dream, who was so patient in arranging for the booking and answering all the questions before I decided to book, to processing payments and allowing for exceptions when payments did not go through. Then reaching Sabah, having Mr Ramlie pick us up in a bus from our hotel and having Mr Fikri from the company at Timphomon gate, the whole registration experience was smooth and pleasant. Our guide up and down the mountain, Dev, was patient and professional and climbing with another couple in a small group meant that as a solo traveller, I felt safe! Overall, Climbing Mt Kinabalu through Remarkable Borneo Travel & Tours was a dream and so smooth, and I would definitely book through this company again.
Reply from Remarkable Borneo Travel & Tours 2024.09.30
Dear Shermaine,

Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. At Remarkable Borneo, our clients always come first, and we’re dedicated to providing exceptional care and making sure every tour goes smoothly. We can’t wait to welcome you back on another adventure soon!

P/s Thank you for sharing such stunning photos!

Best regards!
Remarkable Borneo Travel & Tours
Zhanna Parashchuk
Zhanna Parashchuk 2024.07.30
     
The company was responsive and attentive from first enquiry to post-climb to see how my sons were doing. They provided good information and were able to deal with the couple of outside the box requests and questions we threw at them. When my sons experienced some illness mid-hike, the company kept in touch with us, provided updates, and liaised with the crew on the mountain. Professionals.
Reply from Remarkable Borneo Travel & Tours 2024.08.05
Hi Zhanna,

Thank you for your positive feedback, our team truly appreciates it. We are happy to hear that you had a great experience with us. At Remarkable Borneo, our clients are our top priority, thus we strive to provide our clients with the highest level of care and ensure every tour runs smoothly. We look forward to serving you again in the future

Best regards!
Remarkable Borneo Travel & Tours
Othman Luk
Othman Luk 2024.07.17
     
We are highly impressed by the care and professional service provided by Remarkable Borneo.. We booked a 3D2N tour to climb Mount Kinabalu..The group consisted of people with age ranging from 16 to 82 years. Remarkable Borneo provided 2 guides to cater for the different speeds of climbing. A lot of things happened to the group. At about 3000 metres, one member suffered from altitude sickness and had to move to a lower level. One guide immediately accompanied him with his companion to a lower ground and arranged accommodation and meals at Kinabalu Park. The 82 years old was climbing at a very slow rate and took 8 hours to reach 3272.7 metres where climbers spent the night before the final assault to the summit the next day. The guide was very patient and let him climb at his own speed. During the night another member felt unwell due to certain stomach bug. The next day this member was very weak and could not move. The guide, Peter, immediately arranged for him to be carried down all the way to the base camp and accompanied him on the way down. The other guide, Luke, came up all the way from Kinabalu Park to accompany the 82 years old to move down slowly. At the end of the day everyone was happily reunited at the base camp where a private transport was awaiting to take them back to their hotel in Kota Kinabalu. We felt we were very well looked after, especially the guides Luke and Peter. We would not hesitate to recommend Remarkable Borneo to anyone.
Reply from Remarkable Borneo Travel & Tours 2024.07.20
Hi Othman,

Thank you for your positive review. Our team is really glad to hear that you were impressed with our service. It was our pleasure to assist your group and ensuring everyone's safety and comfort.

Our guides are dedicated to providing the best possible experience for all our guests, and we are glad to hear that their efforts made a difference during your tour. We appreciate your kind words about their patience and support throughout the journey.

Thank you for recommending Remarkable Borneo. We look forward to welcoming you back for more adventures in the future.

Cheers and best regards,
Remarkable Borneo Travel & Tours
Lucia Choi
Lucia Choi 2024.06.20
     
We booked Remarkable Borneo to climb Mt. Kinabalu in June 2024. We were 7 ladies total and it all went very smoothly. From the airport to retuning to the city, everything was arranged amazingly. We had 2 guides and they were very helpful and flexible. If I go back, or need to recommend, I wouldn't hesitate to mention remarkable borneo again.
Reply from Remarkable Borneo Travel & Tours 2024.07.20
Hi Lucia,

Thank you for your positive review; Our team really appreciate it. Thank you for trusting our team to handle your tour in Kota Kinabalu and we are glad to have served you. We couldn't wait to see you again in the future.

Cheers and best regards!
Remarkable Borneo Travel & Tours
Ellen N
Ellen N 2024.06.18
     
What an adventure! It was an amazing trip and very well organized. We didn’t have to think about anything and Didi was the perfect guide! Would highly recommend this tour (3D2N) :)
Reply from Remarkable Borneo Travel & Tours 2024.07.20
Dear Ellen,

Thank you for your kind words and for trusting us to arrange your tour. Your support means a lot to our team and our company. We are glad you enjoyed your trip and look forward to serving you again in the future.

Best regards!
Remarkable Borneo Travel & Tours
D. Flens
D. Flens 2024.06.18
     
3D2N tour geboekt om Mount Kinabalu te beklimmen. De service is top, hele duidelijk uitleg en ook een zeer uitgebreide omschrijving van wat je de dagen gaat doen. Alles tot in de puntjes geregeld, vanaf het oppikken in je hotel tot aan het terugbrengen bij je volgende accommodatie. Tourguide Didi is ook een legend, hele chille gast die ons het tempo liet bepalen en hielp op de stukken waar dat nodig was.
Reply from Remarkable Borneo Travel & Tours 2024.07.20
Hi D.Flens, Thank you for trusting us to arrange your Mount Kinabalu tour. We are delighted to hear that you are satisfied with our service and look forward to serving you again in the future.

Best regards!
Remarkable Borneo Travel & Tours
nikki Snijders
nikki Snijders 2024.06.14
     
We did the Mount Kinabalu (Walk the torque) track with Remarkable Borneo. The mountain was amazing and the trip was very unique. Transport and accommodation were good. However, I am only able to give 3 starts, as the food at the Pendant Hut (accommodation where we stayed) was really awful. I understand that all food need to be carried up by porters, but still the food that you get just before you start the hike (supper) and second breakfast was the worst breakfast we ever had (egg which was almost green/black as it was very over cooked, chemical-tasting pink sausage, old dry white bread..). As you pay such a high price for the tour (highest price I ever payed for a hiking tour) this should be much much better. I still don’t understand why the price for the tour is so excessively high (3000MYR = €600).. Lastly, the guide could have been more informative about the region, flora and fauna. He didn’t tell us anything unfortunately.
Reply from Remarkable Borneo Travel & Tours 2024.07.20
Dear Nikki,

Thank you for taking the time to share your feedback on your Mount Kinabalu tour. We are pleased to hear that you found the mountain and the trip was amazing, and that our transport and accommodation met your expectations.

We sincerely apologize for the quality of the food at the Pendant Hut. Your feedback is very valuable, and we will address these concerns with our team. We also apologize for the lack of information provided by our guide. We will emphasize to our guides the importance of sharing their knowledge to enhance our guests' experience.

Thank you for bringing these issues to our attention. We are really appreciate your feedback and will work to improve our services.

Best regards!
Remarkable Borneo Travel & Tours
VOODOO4604
VOODOO4604 2024.06.05
     
Firstly big thanks to Maria from Remarkable Borneo Travel & Tours for making 14 climbers dream possible in a short notice,while other 4 agency could not secure our prefer date.Was a bit sceptical for full payment prior to our climb date and big Thanks to Suzy for keeping us up to date on the Bus plate no,Driver contact .Most importantly Suzy did a very Good Job when i told her that i left all the certificate in the bus at our Hotel,Amazingly within half and hour the Driver found it and pass it to the hotel staff.So once again a big Thanks to Maria & Suzy for the memorable journey for 14 of us as both of you are truly Remarkable.
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi VOODOO4604,

Thank you for trusting us to arrange your Mount Kinabalu climb. Congratulations to you and your group on your successful climb! Your kind words truly boost our team's morale and motivate us. We look forward to see you again in the future. By the way, thank you for sharing the beautiful photos!

Best regards!
Remarkable Borneo Travel & Tours
이효인
이효인 2024.06.01
     
What's app 을 통한 빠르고 자세한 응답과 인내심있고 친절한 가이드님까지! 정말 추천드리고 싶어요!!!
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi 이효인,

Congratulations on reaching the summit! We greatly appreciate your trust in our team to handle your tour in Sabah. We look forward to serving you again in the future.

Best regards!
Remarkable Borneo Travel & Tours
Fathyyah Shaari
Fathyyah Shaari 2024.05.23
     
Booked a 2D1N climb with Remarkable Borneo Travel & Tours for 2 pax, everything went smoothly and well. Communicated with one of their team member, Suzy. She’s very professional and friendly. Responsive and ready to help whenever needed. Our guide Dave, is helpful as well. He took care of us and ensure that we reach the summit safely! Will definitely recommend them!
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Fathyyah Shaari,

Congratulations on your successful climb! Thank you for trusting Remarkable Borneo to arrange your Mount Kinabalu adventure. We're grateful for your kind words about Suzy and Dave; it motive both of them to continue providing excellent service. We look forward to seeing you again soon.

Best regards!
Remarkable Borneo Travel & Tours
Kumaresan Tanabalan
Kumaresan Tanabalan 2024.05.23
     
Fantastic experience throughout this marvel of a mountain Thank you for putting it all together seamlessly including the Rafflesia viewing
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Kumaresan,

Thank you for trusting our team to arrange your tour. Your kind words motivate all of us here at Remarkable Borneo. We look forward to serving you again soon.

Best regards!
Remarkable Borneo Travel & Tours
Celine Choo
Celine Choo 2024.05.15
     
Booked the 2D1N Mt Kinabalu climb with Remarkable Borneo. Have to say, one of the best team I've faced, throughout the whole process from enquiring for availability, booking, payment, transport and the whole climb. The team is very fast and attentive to response. 10/10 recommend
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Celine,

Thank you so much for your kind words—they really mean a lot to our team. Our goal is to make booking easy and ensure our guests enjoy their trips. We look forward to serving you again in the future.

Best regards!
Remarkable Borneo Travel & Tours
Mohamad Isa
Mohamad Isa 2024.05.15
     
We booked the mount Kinabalu climbing package 3D2N- all the process was excellent from booking…picked up from the airport to kinabalu park.. hotel was EXCELLENT .. personalised person at each point..Good communication and really quick to respond to GET some help.. (Tqvm to Maria,Suzi,Fikri,Oliver,the drivers and all the person involved) Guide( Jas/Asneh)was very helpful Non- climber tour was good as well We successfully reached the peak!! recommended..100%
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Mohammad Isa,

We're glad that you enjoyed your trip with us and congratulations on reaching the summit of Mount Kinabalu! Thank you for choosing Remarkable Borneo as your tour organiser. Our team is dedicated to continuous improvement to serve our guests professionally and respond quickly. Your kind words truly motivate each team member to keep delivering their best. Really looking forward serving you and your team soon.

P.s Thank you for sharing that beautiful photos

Best regards!
Remarkable Borneo Travel & Tours
Twinkle Dew
Twinkle Dew 2024.05.11
     
I have booked through Remarkable Borneo in Jan-24 for our May-24 Mount Kinabalu hike. They have managed to accommodate the specific dates I wanted to go while many other Tour companies cannot accommodate. They also offer discounts for the total number of people regardless of different climb packages (Via Ferrata or Standard Climb) our group wanted to do which other companies also did not allow it. Moreover, they helped arrange the same hotel/ accommodation for our group although some of us chose to do standard climb and some did via ferrata. Some companies I have asked go strictly by what they mentioned on their website, different accommodations for different packages, and could not help customise although we are the same group unless we top-up or something. Any questions I have, they have responded very promptly. All along I have communicated with Maria. And nearer to the climb date, Suzy also helped inform the necessary information regarding the transport and climb, etc.
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Twinkle,

We're really happy to hear that you're satisfied with our service, and thanks to both Maria and Suzy for their exceptional efforts. Your kind words is a great source of motivation for both of them. At Remarkable Borneo, we highly value each of our guests, and providing excellent service is one of our core values. Thank you once again for choosing us, and we eagerly look forward to serving you again in the future (or very soon?).

Best regards!
Remarkable Borneo Travel & Tours
Julien Allemand
Julien Allemand 2024.05.11
     
We booked the mount Kinabalu climbing package 2D1N - everything was perfect from the pickup at our hotel to the drop off the next day. Good communication and really quick answer by WhatsApp to have some help / indication regarding the climbing conditions and cloth needed. I recommend it 100%
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Julien,

We're glad to hear that you had a great time, and we appreciate you choosing us to handle your travel needs. Your kind words truly motivate our team to serve our guests even better. We look forward to serving you again in the future.

Best regards!
Remarkable Borneo Travel & Tours
Kook Kik
Kook Kik 2024.05.09
     
We booked 2D1N for Mt. Kinabalu climb with Remarkable Borneo and we had a really amazing time! All staffs are very nice and supportive through out the whole process. They respond very quickly to inquiries and attentive to our needs. No issues in the reservation at all. The driver who picked us up was right on the schedule and friendly. Our mountain guide was professional and patient. He was highly supportive and ask if we still doing okay during the whole climb. He helped me a lot and encouraged us to reach the summit eventually (and took great photos!). 10/10 would recommend ☺️
Reply from Remarkable Borneo Travel & Tours 2024.06.06
Hi Kook Kik,

We're happy to learn that you had an amazing time in Sabah. It's truly satisfying for our team when our guests are happy. Our team is dedicated to providing excellent service, and your kind words serve as a great motivation for them to continue delivering their best. Thank you for choosing Remarkable Borneo and we looking forward to serving you soon,. By the way, thank you for sharing those remarkable photos!

Best regards,
Remarkable Borneo Travel & Tours

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