Regal | Hatton Garden Jewellers

Regal | Hatton Garden Jewellers Reviews

Excellent rating
5.0
208 reviews Verified
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Reviews (208)
Zelchso
Zelchso
2024.04.06
Bought our wedding ring at Regal. They looked after us really well gave us advice to match our current engagement ring. Highly recommended for any diamond ring purchases.
Reply from Regal | Hatton Garden Jewellers 2024.04.16
Thank you so much for choosing Regal for your wedding ring purchase! We're delighted to hear that you had a positive experience with us and that our team was able to provide helpful advice to match your engagement ring. Your recommendation means a lot to us, and we truly appreciate your kind words. If you ever need anything else or have any questions, please feel free to reach out. Congratulations again, and we wish you all the best on your journey together! Best regards, Regal team Engagement Rings | Wedding Bands | Diamonds | Lab Grown Diamonds | Fine Jewellery | Gold | Regal Hatton Garden
Taheara L
Taheara L
2024.04.06
Great service and great people. Made the experience so easy and helpful, especially Josh.
Reply from Regal | Hatton Garden Jewellers 2024.04.16
We're thrilled to hear that you had a fantastic experience with us! Thank you for your kind words. If you ever need anything else, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best Regards, Joshua Engagement Rings | Wedding Bands | Diamonds | Hatton Garden | Fine Jewellery | Regal
Melissa Arden
Melissa Arden
2024.04.05
I called Regal to ask if they were interested in buying my Cartier Santos. They told me to whatsapp pictures to them. I don't have whatsapp OR pictures of the watch on my phone and asked if I could come in and show it to them, since I live in London. I mean, granted I'm a technologically challenged Boomer, but surely it would be easier for them to assess the watch if someone walked it into the store instead of supplying a few pictures? Needless to say, this did NOT go down well with them and they kept insisting on receiving pictures via whatsapp. Finally they demanded to know the age of the watch. I said I didn't know its age. Apparently not believing me, they repeated the question approximately 3 more times. I told them I'd bought the watch second hand from a dealer and had no way of knowing the age. Clearly assuming I was an idiot, they instructed me to Look in the Box. I replied that I Did Not Have the Box. At which point they told me they were Not Interested.
Lauren Gurnaud
Lauren Gurnaud
2024.04.01
Very happy with the wedding bands we got from Regal. The process was easy and customer service was exceptional! Price is competitive and our rings look fab! I would highly recommend!
Reply from Regal | Hatton Garden Jewellers 2024.04.16
Thank you so much for your wonderful review Lauren! We're delighted to hear that you and Chris are happy with the wedding bands you purchased from Regal. Providing exceptional customer service and ensuring a smooth process is always our priority, and we're thrilled to hear that we met your expectations. We're glad you found our prices competitive and that you're satisfied with the look of your rings. Your recommendation means a lot to us! If you ever need anything else or have any questions, feel free to reach out. Thank you for choosing Regal! Best regards, The Regal Team Engagement Rings | Wedding Bands | Diamonds | Watches | Jewellery | Gold | Regal Hatton Garden
sam amer
sam amer
2024.03.26
Dealing with Regal has been a pleasure. Great watch, reasonable price. Thank you!
Reply from Regal | Hatton Garden Jewellers 2024.04.16
Thank you for your kind words! We're thrilled to hear that you had a positive experience with us at Regal and that you're enjoying your watch. If you need any assistance or have any questions in the future, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon! Best regards, The Regal Team Watches | Engagement Ring | Wedding Bands | Diamonds | Regal Hatton Garden
Jason Ung
Jason Ung
2024.03.18
"Working with Joshua was fantastic! He guided us through every step of the process and really listened to our needs. Unlike some pushy sellers, Joshua was patient and understanding, making the experience enjoyable. We're thrilled with the service he provided and couldn't be happier. Thank you so much, Joshua!"
Reply from Regal | Hatton Garden Jewellers 2024.03.18
Hi Jason, Thank you so much for your kind words and for taking the time to leave such a wonderful review! It was an absolute pleasure assisting you through the process, and I'm thrilled to hear that you had a fantastic experience working with me. Your satisfaction and happiness are always our top priorities, and I'm glad that I could provide you with the attentive and patient service you deserved. If you ever need anything else or have any questions in the future, please don't hesitate to reach out. Thanks again for choosing us, and I look forward to assisting you again in the future! Best regards, Joshua Regal | Hatton Garden Jewellers | Diamond Engagement Rings in Hatton Garden | Wedding Rings in Hatton Garden | Natural and Lab Grown Diamonds
TechToThePoint
TechToThePoint
2024.03.15
I came across Regal with my missus by accident as the outside of the store looked very professional and fresh, this was the first shop that we went to at Hatton Gardens. Long story short. If you are in the market for a natural diamond ring for your engagement and or wedding bands then my recommendation is not to waste your time by going to other stores. Just ask any member of their staff to explain the 4Cs, cut, clarity, colour carat etc. (if you don’t already know). Then leave the rest to them and don’t even bother trying to get a better deal because their prices are literally unbeatable and very honest. Save yourself the time of shopping around for better deals. Daniel and Arina are the most helpful professionals that I came across whilst shopping for the engagement ring before Hatton Gardens. We had a very short amount of time to get these rings and thankfully Daniel managed to order the diamond ring and wedding bands to within 10 working days and exactly on time as promised. The ring was better than we expected it in looks and shine, all natural with triple X cut/Polish and none florescent with the GIA certification. Daniel even agreed that we can get an independent body to verify the grading for us this proves that he’s very confident in what he provides to his customers. Overall I rate their business 5 stars.
Reply from Regal | Hatton Garden Jewellers 2024.03.18
Dear Wafi, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you stumbled upon Regal and had such a positive encounter. It's wonderful to know that our store's professional and fresh appearance caught your eye, and we're honoured to have been your first stop in Hatton Gardens. We pride ourselves on providing top-notch service and expertise, and we're delighted that Daniel and Arina were able to assist you so effectively. We're especially pleased to hear that you found our prices unbeatable and our guidance on the 4Cs helpful. Ensuring our customers feel confident and informed throughout the process is incredibly important to us. It's fantastic to hear that your rings arrived exactly as promised and exceeded your expectations in terms of appearance and quality. We're proud to offer natural diamonds with GIA certification, and we're thrilled that you were satisfied with your purchase. Thank you again for choosing Regal, and for your kind words. We truly appreciate your support and look forward to serving you again in the future. Warm regards, Regal | Hatton Garden Jewellers Natural and Lab Grown Diamond Engagement Rings in Hatton Garden | Diamond Jewellers in Hatton Garden | Bespoke Engagement Rings
Alisha Muhmood
Alisha Muhmood
2024.02.26
Great and patient service from Geneva and a wonderful ring from Regal. I visited a few jewellers in Hatton Garden but Regal had the sparkliest diamonds! Very happy with my choice
Reply from Regal | Hatton Garden Jewellers 2024.03.13
Dear Alisha, We are glad to hear that you received great service from Geneva and that the team was wonderful in creating your bespoke engagement ring. If you have any more inquiries or need further assistance, feel free to let us know. Thank you once again for choosing us and for your trust! Best regards, Regal | Hatton Garden Jewellers | Bespoke Engagement Rings in Hatton Garden
Josh Allen
Josh Allen
2024.02.20
Reply from Regal | Hatton Garden Jewellers 2024.03.13
Dear Josh, Thank you very much for your positive 5-star review. If you have any more inquiries or need further assistance, feel free to let us know. Congratulations on your upcoming engagement! Best regards, Regal | Hatton Garden Jewellers | Engagement Rings in Hatton Garden
Allan Campos Ribas
Allan Campos Ribas
2024.02.17
Great service, they were very responsive and sourced an engagement ring exactly how I wanted in a relatively short time due to upcoming holiday travels
Reply from Regal | Hatton Garden Jewellers 2024.02.21
Dear Allan, We are glad to hear that you received great service and that the team was responsive in sourcing your engagement ring to match your preferences, especially within a short timeframe. If you have any more inquiries or need further assistance, feel free to let us know. Congratulations on your upcoming holiday travels and the engagement! Best regards, Regal Team
Pp Givingback
Pp Givingback
2024.02.13
The whole experience was amazing thankkk you soooo muchhhh
Reply from Regal | Hatton Garden Jewellers 2024.02.21
Thank you so much for your 5 star review! We are thrilled to hear that your entire experience was amazing. Thank you for choosing us! If you ever have more questions or if there's anything else we can assist you with, feel free to reach out. Wishing you continued joy and satisfaction! Best regards, Regal Team
Ryan Dwyer
Ryan Dwyer
2024.02.09
Sold my Rolex to Daniel. He was brilliant from moment I first contacted to discuss the sale. Very professional and made sure the deal was good for both parties. Made the daunting prospect of selling your prize possession much more comfortable. Highly recommend for anyone looking to sell. Would be my first shout whenever I’m looking to buy or sell jewellery. Class act!
Reply from Regal | Hatton Garden Jewellers 2024.02.21
Dear Rayan, I'm glad to hear that your experience with Daniel was positive and professional when selling your Rolex. It's great that he made the process more comfortable for you. Thank you for recommending him, and we appreciate your trust in our services. If you have any future jewellery needs or if there's anything else we can assist you with, don't hesitate to reach out. Wishing you the best! Kindest regards, Reagan Team
Agon Shabi
Agon Shabi
2024.02.02
Excellent service! Got a great deal in record time, very professional, would recommend
Reply from Regal | Hatton Garden Jewellers 2024.02.08
Dear Agon, Thank you for your warm and kind words! We are very pleased at Regal that you are happy with our service and thank you for your future recommendations. If you have any future requests, we would love to welcome you back! Warm regards, Team Regal | Hatton Garden Jewellers
Hawraa Ali
Hawraa Ali
2024.01.26
Daniel and his staff are absolutely amazing, both me and my fiancé love my ring! Stunning work and most lovely people, thank you again Daniel for making my dream ring
Reply from Regal | Hatton Garden Jewellers 2024.02.06
Dear Hawraa, We're thrilled to have played a part in creating your dream ring! Daniel and the team appreciate your kind words. Wishing you both a lifetime of happiness with your stunning ring. If you ever need anything else, feel free to reach out! Warm regards, Team Regal | Hatton Garden Jewellers
Iryna Grebtsova
Iryna Grebtsova
2024.01.22
Thrilled with my Regal engagement ring - amazing brilliance!
Reply from Regal | Hatton Garden Jewellers 2024.02.06
Dear Iryna, Thank you for your kind review! We are delighted to hear that you are happy with your engagement ring, it was a big pleasure helping you to find the perfect ring. If you have any enquiries in the future, please, don’t hesitate to contact us and we will be able to help you with your enquiry. Warm regards, Team Regal | Hatton Garden Jewellers
feray takmak
feray takmak
2024.01.19
I am immensely pleased with my entire journey from browsing to decision-making , thanks to your help. I wholeheartedly recommend her to anyone seeking a personalized and efficient experience in finding the perfect one for their special day. I will undoubtedly be sharing my positive experience with friends.
Reply from Regal | Hatton Garden Jewellers 2024.01.20
Dear Feray, We are delighted to hear that your journey, from browsing to decision-making, was immensely pleasing with our assistance! Thank you for the wholehearted recommendation! We're thrilled to have been a part of finding the perfect one for your special day. Feel free to share your positive experience with friends, and if there's anything else we can assist you with, don't hesitate to reach out. Congratulations on your decision, and we appreciate your kind words! Kindest regards, Regal Team
Anastasia Linovich
Anastasia Linovich
2024.01.19
I had an amazing time in Regal with Arina who advised me on my diamond engagement ring. The process was smooth and fast which I highly appreciated! Will be back again for sure for more of my jewellery.
Reply from Regal | Hatton Garden Jewellers 2024.01.19
Dear Anastasia, We're delighted to hear that you had an amazing experience at Regal with Arina's guidance on your diamond engagement ring. It's wonderful that the process was smooth and fast, and we look forward to welcoming you back for more of your jewelry needs in the future. Thank you for choosing Regal! Kindest regards, Regal Team
tatiana piskova
tatiana piskova
2024.01.18
Beautiful place. Wide choice, excellent service
Reply from Regal | Hatton Garden Jewellers 2024.01.19
Dear Tatiana, Thank you for your kind words, we really appreciate your review! If you have any questions in the future, please don’t hesitate to contact us and we will be able to help you. Kindest regards, Regal Team
Bella
Bella
2024.01.18
I was completely impressed with professionalism and service at Regal Jewellery’s. Arina was very friendly, highly skilled and helpful. I highly recommend this business.
Reply from Regal | Hatton Garden Jewellers 2024.01.19
Dear Bella, Thank you for sharing your positive experience at Regal Jewellers! We're thrilled to hear that Arina's professionalism, friendliness, and high skill level left a lasting impression. Your recommendation means a lot to us. If there's anything else we can assist you with or if you have further feedback, feel free to let us know. We appreciate your support! Kindest regards, Regal Team
Lesya Artyukhova
Lesya Artyukhova
2024.01.17
Regal Hatton Garden delivered exceptional service once again, this time for my diamond lab-grown studs purchase. Arina's expertise guided me through the selection process, and the impressive range of high-quality lab-grown diamonds exceeded my expectations. A top-notch destination for those seeking excellence in both service and sustainable, stunning jewelry. Highly recommended.
Reply from Regal | Hatton Garden Jewellers 2024.01.18
Dear Lesya, Thank you so much for your glowing review! We're thrilled to hear that you had an exceptional experience with our diamond lab-grown studs. Arina and our team are dedicated to providing excellent service, and we're delighted that we could exceed your expectations. It's great to know that you appreciate the quality and sustainability of our jewellery. We truly value your recommendation and look forward to serving you again in the future. If there's anything more we can assist you with, please don't hesitate to reach out. Best regards, Regal | Hatton Garden