James Y came to our house to locate the nonfunctioning water shut off and sewer connecting our garage and shed to our house. It was not easy. He did a terrific job of locating the connections and determining the underground pathway and then estimating the cost of making them functional and in compliance with code. I highly recommend him for any complex plumbing needs
Huge fan of Rylan and Kyle and Rapid Response Plumbing! Extremely professional, came out immediately when I called due to a leak in my yard. Had my pipe replaced in under 3 days. Walked me through the entire process end to end and kept me informed throughout.
Can’t recommend highly enough!
I had previously done a review for the excellent work Stevie did, but I felt compelled to update it because of how impressed I continue to be with this company.
My original review (attached) detailed the stressful plumbing situation I was dealing with. Stevie fixed the plumbing issues, but my new toilet couldn’t be installed until after the tile work was completed. When the bathroom was finally ready, I called to schedule the installation. I was under the impression that the return visit to install the toilet had already been included, while Stevie understood it differently.
When I called, he said, “Hey, I can fit you in right now if that’s okay?” What’s better than ASAP? So of course I said yes. He explained there would be a charge for the return visit. I told him I was confused because I thought that had already been covered, but I agreed to move forward because I needed the toilet installed.
About 15 minutes later, Stevie called me back and said, “I understand there was some confusion, and I apologize if I didn’t make the expectations clear. You’ve been through enough. I’m going to come install it for free.” And he did.
What impressed me wasn’t just that he waived the fee. It was the integrity and customer service he showed. He took the time to consider the situation, acknowledged the misunderstanding, and made sure I felt taken care of as a customer.
I was already sold on this company because of the quality of their work, but this interaction was the cherry on top. RRP has earned a customer for life. Thank you!
Reply from Rapid Response Plumbing
2026.06.04
Kelsey, thank you so much for your incredibly kind words!
We absolutely love to hear how much of an impact our technicians and company leave on our customers!
We truly appreciate your continued business and thank you for choosing Rapid Response Plumbing!
We absolutely love to hear how much of an impact our technicians and company leave on our customers!
We truly appreciate your continued business and thank you for choosing Rapid Response Plumbing!
The technician Daniel Relf was great. Promptly arrived, explained the problem thoroughly and patiently answered all my questions.
Reply from Rapid Response Plumbing
2026.06.04
Thank you Diane for the kind review!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
Mitchell helped us repair a leak in our closet. He arrived within an hour and a half of the call. Mitchell was professional and was able to repair the issue in short order. We will definitely use him again if we have a future plumbing issue.
Reply from Rapid Response Plumbing
2026.06.03
Thank you Jacob for the incredibly kind words! We are so happy to hear Mitchell took such great care of you from start to finish!
We truly appreciate your business and look forward to servicing you again in the future!
We truly appreciate your business and look forward to servicing you again in the future!
I had a difficult plumbing/drainage issue.l, and did not have a “go to” plumber….so I looked up and called RRP. They were quick to respond and were at my house in less than 24 hours. Ryland (plumber) did an excellent job in evaluating and implementing a solution that appears to have fully addressed. They were excellent in communication through the entire process and had the people to address the issue.
I’m very pleased with RRO and they are now my “go to” plumber.
Reply from Rapid Response Plumbing
2026.06.03
Chris, thank you so very much for the kind words!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
We had Rapid Response perform work at our residence for Plumbing issues. The gentlemen that showed up was a Mr. Steve Aune. Steve was extremely polite and very knowledgeable regarding our problem. He analyzed the situation immediately and within no time had our Plumbing issues fixed. What impressed me mostly, he cleaned up as if he hadn't been there. My wife was also impressed. If any further Plumbing issues arise we will be calling Rapid Response and Mr. Steve Aune.
Reply from Rapid Response Plumbing
2026.06.03
Chuck, thank you so very much for your kind review!
We are so happy to hear Stevie took such great care of you and your home.
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
We are so happy to hear Stevie took such great care of you and your home.
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
I had an outstanding experience with this plumbing company. I originally called because of a stubborn clogged kitchen drain, and Luke showed up right on time, friendly, professional, and ready to work. Not only did he clear the drain quickly, but he also noticed my garbage disposal was leaking — something I had no idea was happening. He explained the issue clearly, fixed it on the spot, and made sure everything was running perfectly before he left.
Luke’s attention to detail and genuine care for the customer really stood out. It’s rare to find someone who goes the extra mile without being asked, and he made the whole process stress‑free. The pricing was fair, the service was efficient, and the quality was top‑notch.
I highly recommend this company, and especially Luke, for anyone needing reliable plumbing work. Five stars all the way.
Reply from Rapid Response Plumbing
2026.06.03
Thank you Jakob for the 5 star review! We are so incredibly pleased to hear Luke was able to fix your clogged kitchen drain as well as finding other plumbing issues!
Thank you so much for choosing Rapid Response Plumbing!
Thank you so much for choosing Rapid Response Plumbing!
Mitchell was amazing! He responded fast at the last minute and was able to identify the problem and explain it to me so that I understood I’ll be using him from now on for any of our plumbing needs
Reply from Rapid Response Plumbing
2026.06.03
Cortney, thank you so much for your kind review!
We are happy to hear Mitchell took such great care of you!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
We are happy to hear Mitchell took such great care of you!
We truly appreciate your business and thank you for choosing Rapid Response Plumbing!
Stevie was amazing. He went above and beyond in explaining the process and details of my toilet replacement. Great advice on the details and maintenance not only for weeks but for years. I truly appreciate his service today and willingness to make me feel whole again. Great service thanks to Stevie!
Reply from Rapid Response Plumbing
2026.06.03
Thank you Venessia for your incredibly kind words!
We truly appreciate your business and thank you so much for choosing Rapid Response Plumbing!
We truly appreciate your business and thank you so much for choosing Rapid Response Plumbing!
Daniel and mitch are the best! They were super knowledgeable, understanding and hardworking. They explained everything to me step by step and what took two other companies to fail at they accomplished in one day.
Reply from Rapid Response Plumbing
2026.05.29
Thank you so very much for the incredibly kind review!
We are absolutely thrilled to hear both Daniel and Mitch took such great care of you!
We truly appreciate your business and look forward to servicing you again in the future!
We are absolutely thrilled to hear both Daniel and Mitch took such great care of you!
We truly appreciate your business and look forward to servicing you again in the future!