Amanda and Jay were on time, professional and did a great job. We haven’t had the vents done since we moved in 9 years ago. I feel like the company was honest about why they cost more than the $99 services and he also gave us the name of his best competitor to compare prices and services. I’m glad that we got it done the right way!
If you don't know when the last time your air ducts were cleaned, please stop reading now and call Pure AirCare ASAP to schedule it!!!
Recently I purchased a 70 year old house, and knew that it was going to be a critical need to clean the ducts. From the first conversation I had, I knew that I'd picked the right company to work with. The quote given was extremely accurate, thorough questions were asked to ascertain the potential workload, and I was given very detailed explanations of why their process used is the best for removing debris, allergens, dust, etc.
Bryan and Steve arrived promptly on time, were EXTREMELY professional, and clearly experienced in their craft. This is no fly-by-night operation, and the grace in which the handled the cleaning illustrated their skills. They were incredible with my dogs, and clearly well trained on how to approach dogs properly. They gave me a 1.5 hour window for completion, and nailed it!
Bonus add on here though, was that there was an issue with my furnace kicking on for them. I was fearing the worse and starting to rack my brain for an HVAC specialist, when Brian told me that he has been certified for 10 years! He was able (and willing) to take the time to diagnose that it was a faulty thermostat, and instructed me on how to fix it myself.
I've never had such a wonderful experience with a home repair company. Every step of the way has been terrific, and I'm definitely recommending these guys to every home owner I know!
My Wife and I are so happy with Pure AirCare! I spoke with Lee on the phone who explained all the services I wanted, including cost breakdowns. My appointment was scheduled quickly and conveniently. Brian and Steve were friendly, efficient, and answered any questions we had. These guys really did and amazing job and I highly recommend them for all your duct cleaning needs!
Dennis, thank you for your kind feedback and 5-star rating! We are delighted to hear we were able to help you out as we strive to provide exceptional service to all our customers. Please do not hesitate to reach out should you need any assistance in the future! ~ The Clean Team @ Pure AirCare (716) 367-8137
Alexa Clementi2022.09.07
Jay and Amanda where absolutely amazing! I am so happy that I picked this company to clean our vents! We have two German shepherds and our vents where absolutely horrible with dust and hair. Not only where they professional and did the job the right way they where amazing to our dogs! Very respectful workers! I will without a doubt use this company again and refer them to everyone! I hope everyone gets jay and Amanda!
Brian and Steve were fantastic! Very personable . As a bonus to doing a great job, they were great with our pets! I would highly recommend using this company.
Me and my fiancé just moved into a "new to us" home and it looked like the vents had never been cleaned... Brian and Steve came out and cleaned our whole system. They were great! Very clean, personable and friendly. I did notice there was still some minor stuff left in the vents after they left but with knowing how bad the vents looked before, I can't really complain. It's a day and night difference! We will definitely use them again when it comes time to give the vents a refresh down the road.
Wendy, thank you for this wonderfully kind 5-star review! Our team is dedicated to providing an exceptional clean and a positive experience. We're pleased to hear that we could exceed your expectations, we look forward to working together again in the future! ~ The Clean Team @ Pure AirCare (716) 367-8137
Christopher Wallak2022.09.01
I am very satisfied with service provided by Jay and Amanda. They were thorough and transparent with the breakdown and scope of work. Would highly recommend their service.
Brian and Steve arrived on time, introduced themselves, and we discussed what needed to be done and how to do it. They kept me involved every step of the way, showed me before and after photos, and when it came time to pay pointed out that I was eligible for a veteran's discount. Altogether a very positive experience.
Brian and Steve just came to service my air vents. I can already tell the difference! The air smells better and the vents are so clean. This is the second time since I’ve moved in that Pure AirCare has come by. I highly recommend them. They are professional and kid. Brian and Steve were so accommodating. I had to change the time of day at the last minute and they were so understanding. I will continue to recommend to all my friends and neighbors ! Thanks Brian and Steve
Brian came out and checked out our vents. Very knowledgable & Professional. Highly recommend!! He helped us out a TON, on issues we didn't even know were present. Thank you Brian!!!
Jay and Amanda were timely, professional and worked as a team. Jay crawled into a tight and dirty space to get the job done right. Pleased and grateful!
Amanda and Steven were the absolute BEST. They were on time, very professional and were so good with my son and cats (neither of which made their job any easier). They worked so fast and efficiently and they were beyond pleasant. I could tell a difference as soon as they left. I highly recommend this company and their staff!
Steve and Amanda were extremely professional and friendly! They explained the process, and were kind enough to work around my daughter who works from home. I am very impressed with the company and the employees they have! Would highly recommend them to everyone!
Brian, Nate and Jerry were amazing!!!! Our time was slotted to be between 11-2pm they contacted us and let us know that they were going to be a few min early! Showed up at 10:45am and started the job by 11am. They were very nice, efficient and knowledgeable. They showed me pictures of the vents before and after cleaning and sanitizing. My house smells amazing lol. They were all also very nice to my 5 year old son who is very inquisitive and talkative lol. It was a great experience and we will definitely be using them again as well as recommending them to friends and family! Thanks again Brian, Nate and Jerry! You won't be sorry you used Pure Aircare!
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