Verified Company
First the delivery was late even though we scheduled hours beforehand. Then the major issue was that the Chicken Parmesan was inedible. Both the chicken and the pasta were overcooked, rubbery, and bone dry. Also, there was no sauce at all and very little pasta. They’re charging $20 for this!
Reply from Puccinis Pizza Pasta-West Clay
2025.11.05
We are sorry we let you down, Kristil. Please reach out to customerservice@puccinispizzapasta.com. We would like to hear more and make things right with you.
This is my second time to eat at this establishment …. What Great Service
& Great Food! Not many places have GF
Food on the menu. They have a lot to offer! This is a great place for a relaxing lunch stop!
Reply from Puccinis Pizza Pasta-West Clay
2025.09.17
Glad you enjoyed it, Mary. Come back soon!
We did two carry out Italian Sub sandwiches which were served in small pizza boxes. The boxes were soaked with Italian dressing, the meats seemed to be hard from cooking to long, the lettuce was soggy wet from dressing, and the buns were soaked too. Both my wife and I felt sick a few bites in and threw them away.
Reply from Puccinis Pizza Pasta-West Clay
2025.09.04
Hi Jim! We are sorry you had such a disappointing experience with us. Please reach out to customerservice@puccinispizzapasta.com. We would like to hear more and make it up to you.
⏳ DINE-IN IS NOT RECOMMENDED. The service is TOUGH! I would only recommend takeout at this location. If interested in dine-in, I would HIGHLY suggest the Puccini’s off Meridian near Ollie’s.
The kitchen is usually busting pizzas out for the to-go orders. But if you’re trying to dine-in, good luck 😢. I’d bring some cards or a game to keep you busy while you wait 20-30 mins to be greeted by a server.
Reply from Puccinis Pizza Pasta-West Clay
2025.08.12
Hi Andrew! We are sorry you had a sub-optimal service experience with us. Please reach out to customerservice@puccinispizzapasta.com. We would like to hear more and to make it up to you.
