Puccinis Pizza Pasta-West Clay Reviews

Puccinis Pizza Pasta-West Clay Reviews

4.0

Good - based on 133 reviews

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Reviews (133)
Warren Wilcox (REALTOR)
Warren Wilcox (REALTOR)
2023-09-19
Reply from Puccinis Pizza Pasta-West Clay 2023-09-19
Thanks!
Jibran
Jibran
2023-09-02
Reply from Puccinis Pizza Pasta-West Clay 2023-09-06
Thanks!
Kristy Mitchell
Kristy Mitchell
2023-08-31
Ordered through door dash at 6:24. Arrived at 7:49 and not the delivery persons fault. One of the meals was wrong. It said it had pene pasta and I got spaghetti. I also did not receive my greek salad at all. It was barely luke warm. Food was mediocre at best. Will never order from here again. Worst 50 I ever spent.
Reply from Puccinis Pizza Pasta-West Clay 2023-08-31
Hi Kristy! We are sorry you had a bad experience ordering with us. Please reach out to customerservice@puccinispizzapasta.com so we can make this right!
Kelli Marti
Kelli Marti
2023-08-18
Great food and service!
Reply from Puccinis Pizza Pasta-West Clay 2023-08-25
Thanks, Kelli!
Mark Branaman
Mark Branaman
2023-08-06
Puccini's great pizza and great lunch option
Reply from Puccinis Pizza Pasta-West Clay 2023-08-07
Thank you, Mark. Come back soon!
Emily Aleman
Emily Aleman
2023-07-16
Reply from Puccinis Pizza Pasta-West Clay 2023-07-17
Thanks, Emily!
Nadine Fletcher
Nadine Fletcher
2023-07-13
Our food was great, the food was a little slow coming out of the kitchen.
Reply from Puccinis Pizza Pasta-West Clay 2023-04-22
Thanks, Nadine!
Peter Stobaugh
Peter Stobaugh
2023-06-26
I gave 5 stars because that is what you deserve. But is there more? Can you do better? Yes. My family orders take out at least 1-2 times per month. Are there any complaints? Well, not with food or service, but there is something within your control. My 4 hungry boys like a Hawaiian Pizza with bacon. Every other week I order a large cheese and a large Hawaiian Pizza with Bacon... Or NOT. There is no Hawaiian Pizza on the Menu! This throws everyone for a loop. I have to repeat the order at least three times because how could someone order a pizza with fruit and bacon from two different countries (Canadian bacon)?? The gaul. The Audacity! Hear me out, it takes approximately 3 seconds to order a large cheese pizza. Simply say "Large Cheese Pizza". However, it takes me 1.5 minutes to order a Hawaiian Pizza with Bacon. Here is how it goes: Me: "I'd like a Hawaiian Pizza with Bacon." You: "We don't have a Hawaiian pizza" Me: "I understand, can I have a large pizza with Pineapple, Canadian Bacon, and Bacon?" You: "So, you want a large pizza with Pineapple and bacon?" Me: "No, I want it with Canadian bacon too." You: "Got it, so a large pizza with Pineapple and Canadian bacon?" Me: "No, both kinds of bacon. The Canadian version and the rest of the world version." You: "So both bacons?" Me: "That is correct." Assuming your employee taking my call is paid $15/hour, it costs you $.013 for me to order a cheese pizza and $.38 for me to order my Hawaiian with Bacon. That is 28.23% more expensive, which equals $.37 per order. I order at least 25 times a year, which equals $9.25 you leaving on the table (pun intended). In addition, I always take advantage of your discounted gift cards, so really, it is costing you $11.10. I've lived in the Carmel area for 3 years, and plan on living here for many many more. If the status quo continues, that is $333 over the next 30 years you are wasting. BUT, I come to the table (pun intended) with a solution. From now on, can you please add "Peter The Great" to the menu? This is a Hawaiian Pizza with Bacon.
Reply from Puccinis Pizza Pasta-West Clay 2023-06-26
Hi Peter! Thanks for being such a loyal customer. We appreciate it! The owner has given the word for the staff to be on the lookout!
Mary Ann Moran
Mary Ann Moran
2023-06-03
Reply from Puccinis Pizza Pasta-West Clay 2023-06-06
Thank you!
Jeannine Mcquiston
Jeannine Mcquiston
2023-06-01
Reply from Puccinis Pizza Pasta-West Clay 2023-06-01
Thanks!
jason glenn
jason glenn
2023-05-31
Food was amazing as always. Server Danielle did not refill drinks and barely checked on the table.
Reply from Puccinis Pizza Pasta-West Clay 2023-05-31
Thanks for letting us know, Jason. Hope you come back soon!
Andrew Shull
Andrew Shull
2023-05-25
Reply from Puccinis Pizza Pasta-West Clay 2023-05-26
Thanks, Andrew!
Nadine Fletcher
Nadine Fletcher
2023-05-09
Reply from Puccinis Pizza Pasta-West Clay 2023-04-22
Thanks, Nadine!
Anne Gabbert
Anne Gabbert
2023-03-25
Such a cute little place to grab lunch, the lunch specials are great!!!
Reply from Puccinis Pizza Pasta-West Clay 2023-03-27
Thanks, Anne. Come back soon!
Kent Richards
Kent Richards
2023-03-12
Service was terrible. Waited 25 minutes for the check. And I finally had to get the waiter to pay. You can't say they was busy because the place is small and there was two of them. Maybe 15 to twenty total.
Reply from Puccinis Pizza Pasta-West Clay 2023-03-14
So sorry, Kent. We do hope you will give us another chance.
Dan Brita
Dan Brita
2023-01-21
We always get takeout. It's always good and always on time. The servers are always so nice. It's one of the few close spots that has good food when you live around there.
Reply from Puccinis Pizza Pasta-West Clay 2023-01-23
Thanks so much, Dan!
Ila Datar
Ila Datar
2023-01-13
Rude staff. Horrible service. The person threw the pizza boxes at me because I said: hey do you mind checking on my order? I waited for 20 mins. And ordered 45 mins before waiting for 20 mins in the store
Reply from Puccinis Pizza Pasta-West Clay 2023-01-17
Hi, Ila! Please reach out to customerservice@puccinispizzapasta.com. We are sorry you had such a difficult experience, and would like to find out more and to make things right with you.
Robert Gasper
Robert Gasper
2023-01-07
Delicious thin crust pizza but.... They cut a round pizza into square pieces instead of triangular slices. This is the kind of thing villains do.
Kevin Kruse
Kevin Kruse
2023-01-07
Reply from Puccinis Pizza Pasta-West Clay 2023-01-09
Thanks, Kevin!
Jason Mazza
Jason Mazza
2022-12-23
Reply from Puccinis Pizza Pasta-West Clay 2022-12-23
Thanks, Jason!