ProStar Reviews

Excellent rating

4.8 | 16 reviews

Verified Company

prostarapp.com Visit this website

Reviews

4.8

| 16 total

5 stars

15 pcs

4 stars

0 pc

3 stars

0 pc

2 stars

0 pc

1 star

1 pc

Source filter

16 pcs

Verified

Matthew Watkins 2025.01.18

Horrible Company Their website is full of fake reviews. This company is horrible. They don’t keep appointments. This don’t fix anything. They don’t answer calls or messages. How can you have a business with bad technicians and horrible customer service. This place should not be in business anymore. When they finally respond, they lie to you, and don’t keep appointments. Unethical, unreliable and should be out of business. Took Andrey a week to show up and didn’t fix anything when arrived. Left and took over a week to try to get back only to bail on the appointment. Vlad lied to us about scheduling. Do not trust this company to do anything. They are getting reported to the BBB.

Кто там? Что там? 2024.08.02

Arrived on time, completed the job on site. Price and quality. Very satisfied.

Arrived on time, completed the job on site. Price and quality. Very satisfied.

Andrei 2024.08.01

I am very pleased with the work of ProStar. They did the job quickly, efficiently and inexpensively. If anything else breaks, I will contact them

I am very pleased with the work of ProStar. They did the job quickly, efficiently and inexpensively. If anything else breaks, I will contact them

Reply from ProStar 2024.08.02

Thank you for trusting in ProStar.

Frank Edgar 2024.08.01

Imagine being a night owl. My chores get completed at 2 or 3 AM. You become attuned ti night noises. You start a load of laundry then moments later figure out that your washer isn’t running like it should. I reported it to our home warrantee company and Vlad was assigned to USS. He came, got it running again within minutes and it’s been running great with multiple loads completed in the week since. Last time I had to wait for nearly 3 weeks for the prior washer to be replaced. I love these guys.

Reply from ProStar 2024.08.02

Thank you for being with us.

Teresa Bailey 2024.08.01

Always on time and great work!!! Guys are very courteous and friendly.

Reply from ProStar 2024.08.01

Thank you, for choosing our company.

Melissa Hollingshead 2024.05.23

We our washing machine was messing up our clothes. The team quickly ordered the part and kept us in the loop when it was delayed. They are super professional and experts in their craft! We will be using them only for our appliance needs! Thank you guys!

Reply from ProStar 2024.05.23

Thanks so much for taking the time to leave us a 5 star rating - it’s much appreciated!

Irina Berry 2024.05.03

This is a great company!!! Same day response, quick fix and reasonable price!!! Very professional! I would highly recommend them .Thank you, Vladimir!!!

Reply from ProStar 2024.08.02

Thank you Irina for choosing our company.

Chris Sullivan 2024.03.29

Hands down some of the best customer service ever !! Immediately knew exactly what my issues were and had them corrected in a timely manner. Awesome experience and would definitely call again for any issues in the future ! 10/10 recommend !

Reply from ProStar 2024.08.02

Thank you Chris to be our customer.

Andrea Rojas 2024.03.16

Boris was amazing to work with he diagnosed my issues and explained in detail and ordered my parts in timely manner, he provides amazing customer service. I Will be recommending ProStart to all my friends and family.

Reply from ProStar 2024.08.02

Thank you Andrea!

robert kornilov 2024.03.11

Thanks to ProStar for a job well done, the technician doing the work knew exactly what to do. The whole job took about an hour, replacing the compressor. very pleased and recommend.

Thanks to ProStar for a job well done, the technician doing the work knew exactly what to do. The whole job took about an hour, replacing the compressor. very pleased and recommend.

Thanks to ProStar for a job well done, the technician doing the work knew exactly what to do. The whole job took about an hour, replacing the compressor. very pleased and recommend.

Reply from ProStar 2024.08.02

Robert, thank you for your business.

G Be 2024.03.11

Thanks to ProStar for the prompt work! They did the job well and gave a 6 month guarantee. I'm very happy that my refrigerator is working again.

Reply from ProStar 2024.08.02

We always provide warranty for our customer.

Ekaterina Kudriashova 2024.03.09

ProStar shoulde be call pro 5 star!😁 Vlad was very helpful and knowledgeable technician. I always use small local businesses because they are the best at what they do. Highly recommended!

Reply from ProStar 2024.03.10

Thank you for choosing our company!
We always ready to help our customers.

Alex D 2024.03.08

I had a great experience with ProStar. My washer broke, and they were able to fix it on the same day I called. The price was fair, and they were really good at keeping me updated. Vlad, the technician, was awesome. He knew exactly what he was doing and got my washer running again quickly. I’m really happy with their service and definitely recommend ProStar and Vlad to anyone who needs an appliance fixed.

I had a great experience with ProStar. My washer broke, and they were able to fix it on the same day I called. The price was fair, and they were really good at keeping me updated. Vlad, the technician, was awesome. He knew exactly what he was doing and got my washer running again quickly. I’m really happy with their service and definitely recommend ProStar and Vlad to anyone who needs an appliance fixed.

Useful (1) Report

Reply from ProStar 2024.03.10

We always try to make affordable price and get happy our customers.

B D 2024.02.16

I would say that I have found those whom I can trust with my appliances! Our refrigerator stopped cooling completely and we began to look for someone who could help us solve our problem with the refrigerator. My wife’s friend recommended ProStar Appliance Repair Company to us, she said that recently a technician from ProStar repaired their unit in one day and she was delighted! And we decided to trust them, although we could not find many reviews about their work, but as they say, we were advised by a friend who had already experienced their service. I'm not entirely sure what they did, but they explained that there wasn't enough freon in the refrigerator system to keep it cool. The guys quickly solved this problem and literally after 6-8 hours our refrigerator began to cool even better than before. Thanks to ProStar for your professional approach!

I would say that I have found those whom I can trust with my appliances! Our refrigerator stopped cooling completely and we began to look for someone who could help us solve our problem with the refrigerator. My wife’s friend recommended ProStar Appliance Repair Company to us, she said that recently a technician from ProStar repaired their unit in one day and she was delighted! And we decided to trust them, although we could not find many reviews about their work, but as they say, we were advised by a friend who had already experienced their service. I'm not entirely sure what they did, but they explained that there wasn't enough freon in the refrigerator system to keep it cool. The guys quickly solved this problem and literally after 6-8 hours our refrigerator began to cool even better than before. Thanks to ProStar for your professional approach!

I would say that I have found those whom I can trust with my appliances! Our refrigerator stopped cooling completely and we began to look for someone who could help us solve our problem with the refrigerator. My wife’s friend recommended ProStar Appliance Repair Company to us, she said that recently a technician from ProStar repaired their unit in one day and she was delighted! And we decided to trust them, although we could not find many reviews about their work, but as they say, we were advised by a friend who had already experienced their service. I'm not entirely sure what they did, but they explained that there wasn't enough freon in the refrigerator system to keep it cool. The guys quickly solved this problem and literally after 6-8 hours our refrigerator began to cool even better than before. Thanks to ProStar for your professional approach!

I would say that I have found those whom I can trust with my appliances! Our refrigerator stopped cooling completely and we began to look for someone who could help us solve our problem with the refrigerator. My wife’s friend recommended ProStar Appliance Repair Company to us, she said that recently a technician from ProStar repaired their unit in one day and she was delighted! And we decided to trust them, although we could not find many reviews about their work, but as they say, we were advised by a friend who had already experienced their service. I'm not entirely sure what they did, but they explained that there wasn't enough freon in the refrigerator system to keep it cool. The guys quickly solved this problem and literally after 6-8 hours our refrigerator began to cool even better than before. Thanks to ProStar for your professional approach!

I would say that I have found those whom I can trust with my appliances! Our refrigerator stopped cooling completely and we began to look for someone who could help us solve our problem with the refrigerator. My wife’s friend recommended ProStar Appliance Repair Company to us, she said that recently a technician from ProStar repaired their unit in one day and she was delighted! And we decided to trust them, although we could not find many reviews about their work, but as they say, we were advised by a friend who had already experienced their service. I'm not entirely sure what they did, but they explained that there wasn't enough freon in the refrigerator system to keep it cool. The guys quickly solved this problem and literally after 6-8 hours our refrigerator began to cool even better than before. Thanks to ProStar for your professional approach!

Reply from ProStar 2024.03.10

We happy to see your fridge working perfectly!
We always welcome to come back if you need it.

Imperial Appliance 2024.02.16

Thank you for your cooperation! Our company also deals with appliance repair, and one day our technician unexpectedly fell ill. The guys from ProStar helped us a lot and sent their technician to help us complete the specified amount of work that day. The technician was professional in communicating with the client, and also knew his job. We will definitely cooperate in the future, thank you again!

Thank you for your cooperation! Our company also deals with appliance repair, and one day our technician unexpectedly fell ill. The guys from ProStar helped us a lot and sent their technician to help us complete the specified amount of work that day. The technician was professional in communicating with the client, and also knew his job. We will definitely cooperate in the future, thank you again!

Thank you for your cooperation! Our company also deals with appliance repair, and one day our technician unexpectedly fell ill. The guys from ProStar helped us a lot and sent their technician to help us complete the specified amount of work that day. The technician was professional in communicating with the client, and also knew his job. We will definitely cooperate in the future, thank you again!

Thank you for your cooperation! Our company also deals with appliance repair, and one day our technician unexpectedly fell ill. The guys from ProStar helped us a lot and sent their technician to help us complete the specified amount of work that day. The technician was professional in communicating with the client, and also knew his job. We will definitely cooperate in the future, thank you again!

Thank you for your cooperation! Our company also deals with appliance repair, and one day our technician unexpectedly fell ill. The guys from ProStar helped us a lot and sent their technician to help us complete the specified amount of work that day. The technician was professional in communicating with the client, and also knew his job. We will definitely cooperate in the future, thank you again!

Reply from ProStar 2024.03.10

Our technicians always get classes to upgrade knowledge.

SD Fisher 2024.02.14

Professionals! They fixed my refrigerator light in a couple of minutes, this is because they have a lot of experience and are prepared for many situations! Same with me, they had the spare part I needed. I will definitely contact you in the future and recommend it to my friends! thanks to Vladimir from ProStar

Professionals! They fixed my refrigerator light in a couple of minutes, this is because they have a lot of experience and are prepared for many situations! Same with me, they had the spare part I needed. I will definitely contact you in the future and recommend it to my friends! thanks to Vladimir from ProStar

Professionals! They fixed my refrigerator light in a couple of minutes, this is because they have a lot of experience and are prepared for many situations! Same with me, they had the spare part I needed. I will definitely contact you in the future and recommend it to my friends! thanks to Vladimir from ProStar

Professionals! They fixed my refrigerator light in a couple of minutes, this is because they have a lot of experience and are prepared for many situations! Same with me, they had the spare part I needed. I will definitely contact you in the future and recommend it to my friends! thanks to Vladimir from ProStar

Professionals! They fixed my refrigerator light in a couple of minutes, this is because they have a lot of experience and are prepared for many situations! Same with me, they had the spare part I needed. I will definitely contact you in the future and recommend it to my friends! thanks to Vladimir from ProStar

Reply from ProStar 2024.03.10

Our always look forward to upgrade customer service and knowledge.

Company activity

Claimed Profile
Displaying Reviews

About ProStar

13861 Raceway Dr, Northlake, TX 76262

TOP 5 Trustindex Features

100+ Review Platforms

40 Breathtaking review widgets

Easy review collection

Review image generator

Review e-mail signatures

Create a Free account