Verified Company
Working with this team was amazing. From cleaning out and white boxing our office to delivering great service at our new premises. They have done outstanding work. Extremely professional, reliable and accommodating. I would recommend this enterprise to all who require their services. Keep up the amazing work you do.
I recently had painting and repair/renovation work completed by Jonathan and Luciano from Express Holding, and I couldn’t be more satisfied with the result. From start to finish, they were highly professional, punctual, and exceptionally efficient.
The workmanship was top quality, with excellent attention to detail across both the painting and the repair work. They worked quickly without compromising quality, kept the area neat throughout the job, and communicated clearly at every stage.
What really stood out was their knowledge and helpfulness — they offered practical advice, explained options clearly, and ensured everything was done properly and to a high standard. Their experience shows, and it made the whole process smooth and stress-free.
I would confidently recommend Jonathan and Luciano (Express Holding) to anyone looking for reliable, skilled, and fast renovation and painting work.
Reply from Express Holdings
Dear Travis,
Thank you so much for taking the time to leave Express Holdings a 5-star review! We are thrilled to hear that you were satisfied with the painting and repair/renovation work completed by Jonathan and Luciano. We will be sure to share your kind feedback with them. Your satisfaction is our top priority.
Thank you so much for taking the time to leave Express Holdings a 5-star review! We are thrilled to hear that you were satisfied with the painting and repair/renovation work completed by Jonathan and Luciano. We will be sure to share your kind feedback with them. Your satisfaction is our top priority.
"I recently had an AMAZING service experience from EXPRESS HOLDINGS (Express Plumbing) . I had a major issue with poor water pressure at my property which was very frustrating. Their plumbers arrived early and sorted out my issue. On completion they cleaned up after themselves like they were never there. It`s rare to get a company that is transparent with pricing , friendly , efficient and staff that goes above & beyond. Huge thanks to EXPRESS HOLDINGS 🙌 I Highly recommend for anyone that needs 👍 Fast excellent and friendly service. Will use them again for sure."
Reply from Express Holdings
Dear Jolan,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had an AMAZING service experience with Express Holdings (Express Plumbing).
We truly appreciate you taking the time to share your feedback. Ensuring our customers receive the best service is always our top priority.
Thank you so much for your wonderful 5-star review! We are delighted to hear that you had an AMAZING service experience with Express Holdings (Express Plumbing).
We truly appreciate you taking the time to share your feedback. Ensuring our customers receive the best service is always our top priority.
We had a very positive experience with this company. From start to finish the process was totally seamless and easy.
We had 3 Air Conditioner units installed. It was lot of work but Luciano and Landon worked very hard and cleaned up after themselves, they were very friendly and professional and all round great guys. Later on came the electricians Lindy and Theo. They did a great job also hooking up the units to the electric circuit Board. They worked as a team and got the job done in one day. Totally awesome. The inside and outside of the house was a total mess but these guys cleaned it so good that we don't have to do any cleaning. I would definitely use them again and recommend them and their company for excellent service. Great job guys!!!!
Reply from Express Holdings
Thank you so much for your wonderful 5-star review! We are thrilled to hear that you had a very positive experience with our company from start to finish. Your feedback is greatly appreciated.
Such an unprofessional company to deal with. They send me the first coc for beetle. All good. The second coc was messed up 4 times with them swapping the buyer and sellers names. Every time they apologised, they sent the same document back to me. Then they blame me that I sent them wrong information yet they did it right the first coc which was done a day apart. Then I get a quote for work to be done and no explanation but just to accept the quote yet the house was bought November 7 last year and sold in August2025.
Sad when incompetent people get hired to mess people’s businesses up. Definitely will never recommend them and will inform the realtor group to be very careful of them.
Reply from Express Holdings
Dear Parlani Naidoo,
Thank you for your feedback. We've reviewed the entire correspondence and would like to provide some clarity on the situation.
We sincerely apologize for the multiple revisions to the Certificate of Compliance (COC) for your property. We understand your frustration, and we want to assure you that this was not our intention. After a careful review, we discovered the initial incorrect information we received for the second COC was the primary reason for the subsequent back-and-forth, causing the repeated corrections and delays. This is why we have a process that requires the instruction form to be completed upfront; it helps prevent these kinds of errors.
Regarding the quote you received for additional work, our intention was to provide a transparent and detailed breakdown of the necessary repairs to ensure the electrical installation was compliant with the SANS 10142-1. The inspection report, which we sent to your husband, explained exactly why the work was needed to deem the installation compliant.
We understand that the communication around these issues was not as clear as it should have been, and for that, we apologize. We take your feedback seriously and are using it as an opportunity to improve our processes and ensure this doesn't happen again.
We value your business and hope you'll reconsider your stance. If you'd like to discuss this further, please feel free to contact me directly.
Sincerely,
Lauren van Biljon
lauren@expressholdings.co.za
0877012332
Thank you for your feedback. We've reviewed the entire correspondence and would like to provide some clarity on the situation.
We sincerely apologize for the multiple revisions to the Certificate of Compliance (COC) for your property. We understand your frustration, and we want to assure you that this was not our intention. After a careful review, we discovered the initial incorrect information we received for the second COC was the primary reason for the subsequent back-and-forth, causing the repeated corrections and delays. This is why we have a process that requires the instruction form to be completed upfront; it helps prevent these kinds of errors.
Regarding the quote you received for additional work, our intention was to provide a transparent and detailed breakdown of the necessary repairs to ensure the electrical installation was compliant with the SANS 10142-1. The inspection report, which we sent to your husband, explained exactly why the work was needed to deem the installation compliant.
We understand that the communication around these issues was not as clear as it should have been, and for that, we apologize. We take your feedback seriously and are using it as an opportunity to improve our processes and ensure this doesn't happen again.
We value your business and hope you'll reconsider your stance. If you'd like to discuss this further, please feel free to contact me directly.
Sincerely,
Lauren van Biljon
lauren@expressholdings.co.za
0877012332
Luciano and Landon were professional and had very good manners. They listened to the needs of the client, and our two air conditioners were installed professionally. The other four aircons were serviced professionally as well. Michael the Ops Manager was also visible, and it was a pleasure chatting to him. Last but not least Georhia conducted herself professionally and had very good manners. She dealt with my needs in a professional and speedy manner. I just heard that she is no longer in the office but on the road. What a pity.
Reply from Express Holdings
Dear Alex,
Thank you so much for your fantastic 5-star review! We're delighted to hear that Luciano and Landon provided you with professional service and good manners. We always strive to listen to our customers' needs. Your feedback is greatly appreciated.
Thank you so much for your fantastic 5-star review! We're delighted to hear that Luciano and Landon provided you with professional service and good manners. We always strive to listen to our customers' needs. Your feedback is greatly appreciated.
Worst experience ever!!
Reply from Express Holdings
Hello Sanel,
I'm very sorry to hear about your negative experience. We understand your frustration. However, the issue you've described regarding the water supply is related to the City of Cape Town's infrastructure, specifically the council stop tap, which is beyond our control. We have already explained that we are unable to resolve issues related to the city's water supply system. We cannot replace your tap. We are truly sorry for the inconvenience, but this matter needs to be addressed with the City of Cape Town directly.
I'm very sorry to hear about your negative experience. We understand your frustration. However, the issue you've described regarding the water supply is related to the City of Cape Town's infrastructure, specifically the council stop tap, which is beyond our control. We have already explained that we are unable to resolve issues related to the city's water supply system. We cannot replace your tap. We are truly sorry for the inconvenience, but this matter needs to be addressed with the City of Cape Town directly.
Issued a COC for house transfer with non compliant items in home. They acknowledged it, but said plumber who signed off has left the company and I must claim against him. They said they are not responsible. Bugs and Sparks
Reply from Express Holdings
Hi Martin,
Thank you for bringing this to our attention. We're sorry to hear about your experience. Customer satisfaction and adhering to all regulations is our priority.
Please feel free to email Michael at michael@expressholdings.co.za to discuss this further.
We have investigated your concerns and found that the installation of the stop tap requires the main water supply to be turned off on the council side.
As explained to you by Michael, you will need to contact the COCT to arrange for this to be done. Unfortunately, we are not able to contact the city on your behalf. Once the water supply has been turned off, we will gladly complete the installation as soon as possible.
We appreciate your understanding and cooperation in resolving this matter.
Thank you for bringing this to our attention. We're sorry to hear about your experience. Customer satisfaction and adhering to all regulations is our priority.
Please feel free to email Michael at michael@expressholdings.co.za to discuss this further.
We have investigated your concerns and found that the installation of the stop tap requires the main water supply to be turned off on the council side.
As explained to you by Michael, you will need to contact the COCT to arrange for this to be done. Unfortunately, we are not able to contact the city on your behalf. Once the water supply has been turned off, we will gladly complete the installation as soon as possible.
We appreciate your understanding and cooperation in resolving this matter.
Excellent workmanship and always on time as scheduled. We just sold our house and had Express Holdings assist us with our Electrical, Plumbing and Gas COCs and it was a pleasure working with them and their teams. Thank you for a great service and fair pricing
Reply from Express Holdings
Thank you for the kind words! We're thrilled to hear that you were happy with our service and pricing. It was a pleasure working with you, and we wish you all the best in your new home.
If you want a job well done, DON'T use them. If you want high quality work, DON'T use them. If you want responsive management when you report an issue, DON'T use them. If you want them to come back to your house a 5th time to fix the same issue, USE them. My estate agent warned me not to use them, I should have listened. The only reason I am giving one star is because I have to pick one to write a rating.
Reply from Express Holdings
Good morning Deon, thank you for taking the time to write your review. Without constructive feedback we are not always aware of our clients experiences. It does sadden me to hear that your experience with us was not a pleasant one. I do apologize for it. I would appreciate it if you sent me your physical address for me to discuss the various issues you experienced. I unfortunately don't always get it right however we always try and learn from these times to help improve our service. You are welcome to communicate directly with me or on this platform, craigford@expressholdings.co.za
Great service from Kyle and Team! Fast, efficient and friendly, definitely will be a repeat customer, all round great experience which is hard to come by these days! Thank you👌👍
Reply from Express Holdings
Dear Sian, Thank you for the kind words, we are always happy to hear when we have delivered on our promise to our clients. We look forward to working with you again. All the best
The worst experience! They still owe me R5200!! Time passes - in spite of owner contact! I am still owed R 5200 - time to head to the press! Theft! Maybe the police………..
Reply from Express Holdings
Hi Karin, that does not sound correct? Please can you contact our office directly so that we can better assist you and get to the bottom of the issue. Thank you in advance
Amazing company to work with! Always on the ball, from appointment to inspection to installation. All of u guys are friendly nd helpful, knowledgeable, understanding, personable, relatable, reliable. Top knotch Express Holdings! Well done!
Reply from Express Holdings
Thank you Kyle, we're glad to have you as part of the Express Team and always impressed with your positivity and willingness to go the extra mile as well as learn new skills.
I have had the worst experience dealing with this company and it has left a very bitter taste in my mouth, they had asked me to remove my previous review which I agreed to with the hopes that will do a good job, I personally felt as though this company tried to scam me in the beginning as a requested that they do a COC for my gas installation at a cost of R550, the inspector came through and told us that our installation is 100% and we are good to go.
The next day I received an email from them with a quote, saying that I am Required to pay them an additional R738.41 for an installation that they need to do of a piece of copper that needs replacing, I notified them that there is no copper in my tailler and then they told me the installation is actually for a different pipe, i really felt like this company was trying to take advantage of me and the situation as my business cannot operate without this certificate and they are well aware of that!
After plenty back and forth emails with their director, The terms of our business has come to an end and they will be refunding my money.
What a relief being done and dusted with this company! and we've found a more reliable company to service our requirements.
At my personal capacity, I do not recommend using them.
Reply from Express Holdings
Hi Lester, I am sorry to hear that you had an unpleasant customer experience, although we do not do COC's so I assume you are leaving a review for the incorrect company. Please contact us directly to better assist you or point you in the right direction. Thank you in advance.