Pro Drainage Group Reviews

Used Pro Drainage at my address in Swindon yesterday. The service engineer arrived when they said they would and unblocked the drain in an efficient and professional manner. Would recommend.

An exceptional company. Quick to respond. Very knowledgeable staff. Highly recommended.

Pro drainage were great again as normal. We had a blockage in our system found late on Friday night. Mark and the team arranged to be on site first thing Monday morning with a tanker and an engineer to clear and empty the system. Big thank you. I highly recommend pro drainage. We have used them since before buying our house. They did the survey work, upgrades to our system and the ongoing maintenance and clearing.

I recently hired them to clear my flooded drains after the recent storms. Both gentlemen were very polite and efficient, completing the work quickly and leaving everything spotless. Their service was surprisingly affordable; they cleared my drain in under 20 minutes, resulting in a much lower bill than I anticipated. I would highly recommend them. My father also experienced issues with his pumping station last week, and they dispatched a very knowledgeable technician who resolved the problem in under 20 minutes at a remarkably low cost. He was quite surprised by the reasonable price. I commend their commitment to honest and reliable service.

What a great job from Pro Drainage ! We have the dreaded pitch fibre drains (x2) for our home and after a recent blockage of one of them, and confirmation by a local drain clearing company and camera check, we had several blisters in the drains. I had three companies review and quote. They all advertised as pitch fibre specialists. The two other companies wanted to dig, which would have included our concrete garage floor and block paved pathway. Only Pro Drainage wanted to try the non dig approach. We are so happy that we went with them. The drain under the garage was cleared with their chain cutter and relined with no digging required. The other drain did eventually require a dig because it was too compromised. However, we were really concerned about the mess as it was quite deep and the paving going back properly but you would not know though that we had a pretty deep hole at the front our house. Bobby who did the work was great and really knows his trade. Mark also honoured the original non dig quote ! The cost was also cheaper than the other companies. What more can I say and if only all companies operated this way. I have recommended them to several neighbours which I would certainly not do normally. Great to do business with them and 6 stars from us but not possible !

I called Pro Drainage after calls to three other companies looking for someone to help me with degrading pitch fibre pipes. We had been told by other companies that we would have to dig up our pipes to replace them as they were past the point of relining. I spoke to someone on reception who told me I’d need to speak to Mark, the company owner and pitch fibre specialist. Within a couple of hours Mark called and we arranged for him to come and inspect the pipes. He reassured me that there were very few pipes the company couldn’t reline. Sure enough, on conducting a thorough inspection Mark explained how the process would work and how he had designed equipment to expand our pipes before relining. Within days, we had an appointment and a team turned up to spend the day undertaking the work we had agreed on. We then received a video to show the pipes working and the liners in place. I cannot express how relieved and impressed we were with all aspects of Pro Drainage’s work. It saved us digging up a new and expensive resin driveway and caused no inconvenience to us other than arranging the work and being present for it for a day. We frequently had to have our drains unblocked and experienced issues with sinks and water flow. All the issues we had are now gone. Thank you Mark and the Pro Drainage team!

Absolutely fantastic service from pro drainage.. when you have problems with the drains that you have no idea what to do.. pro drainage were literally to the rescue..! From start to finish..! I called up them up this morning due to an on going issue with my toilet blocking. They were at my door in less than 2 hours.. all rates were explained clearly.. issue now fixed at a good cost.. Would highly recommend these guys..!

Fantastic service from start to finish. All the office staff are so accommodating with all our requests and nothing is ever too much trouble. Always on hand 24/7 should we need to contact them. Tankers are fully equipped with what you need to complete the job. Would highly recommend them to anyone.

We called pro drainage out as our drain in the garden was overflowing. I had a very knowledgeable and helpful engineer with me within the hour who cleared up the issue and advised us on preventative measures for the future should it reoccur. Fantastic service at a great price would highly recommend!

The guys from pro drainage, Adam and I didn't catch the name of the other one, did an incredible job sorting out our drainage problem that other companies couldn’t. They did it efficiently and effectively and helped me understand what that actual issue was, I would definitely recommend them to anyone.

Prodrainage (Jordan and Henry) came to deal with a blocked drain. They came quickly after I called them and did the job very competently. Very satisfied.

Pro Drainage provided an excellent, efficient service. We had a blocked kitchen drain that had been attended by two previous plumbers with no success. Pro Drainage responded to our initial contact quickly and kept in communication throughout. Jordan and his team were friendly and professional, talked us through our options and carried out the work quickly. They had all the tools required to deal with a significant blockage, including in our case CCTV camera and high pressure jet. The blockage was dealt with in 90 minutes, much to our relief. Highly recommended.

Great service. Needed an emergency call out on a Sunday. Arrived within 30 minutes. Can't thank the team enough. Very professional And blockage cleared very quickly. Thank you

Ryan and Chris were excellent and very knowledgeable. 110% job done. Considering it could have been a messy job they were very careful inside and outside my property. Will definitely use the company again. Acceptable price too, considering it was holiday day.

We had a badly blocked train, we only noticed on Bank Holiday Sunday, with 1 drain full to the brim and overflowing with waste so use of water in the house was not possible. PD got Ryan and colleague round within 45 minutes of the call! Lads were top draw, called to let me know they were on way, were polite, talked through and showed the issues causing blocked drains (tree routes) and cleared for use talking through work required to prevent further problems. Couldn't recommend more highly.

Excellent service. 'Phoned am by 5.30pm the job was done. Great engineers sorted the problem in minutes and resolved speedily. Reasonable charge for such mucky work. Well done lads. Thank you ProDrainage all very efficient. Julie

Updating review with the job no for the first visit - 33577. Avoid, Rip off! Summarising my bad experience in this post. Prodrainage was engaged by my housing agency when we a blocked kitchen sink. The problem was in kitchen sink which was clearly communicated to them by the agency. The first time when Prodrainage team visited the property they didn't listen to where/what the issue was, didn't come inside the house. They started working on the main line outside the house which is at least 20-25 ft away from the kitchen sink. I told them at least 10times that the problem was not in the main line but all in vain. Quoting below the job description from the invoice: "Arrived to site, blocked kitchen gully, lifted manhole and was all blocked. Used HPWJ to unblock. Use cctv to investigate, found plunger in main line, use HPWJ on gully to clear, sink still blocked. Not prepared to touch until acid is removed". If you knew acid was poured and not ready to touch the sink why was the job accepted. Why did you have to work on main line outside the house which was never a problem and charge 423£. If the mainline was all blocked as per the job description, it would have caused blockage for neighbours as well, which was not the cause. Neither the manhole was overflowing. 4 days later another 2 people visit the property and use high pressure micro jetting to unblock the sink, this time with a bill of 372£.

Totally rubbish ripped off by 2 cowboys Ryan and Charlie came on a Friday moaning about my drain made it 10x worse charge me £300 pounds for 1 hour work.avoid this company.

Great job by Ryan clearing out our blocked up drains quickly and efficiently on a Saturday evening at short notice. Arrived within half an hour of our call out and got everything flowing again. Everything was clearly explained from the start to finish.