Verified Company
Food was good but the order was wrong. Instead of immediately fixing it, the manager thought it better to argue with me. He did correct it but arguing with customers when you're in the wrong is not a great way to retain business. Might explain why there were open tables on a Friday night.
Sad that I paid for a gourmet burger and got this mess. The bun soggy from grease, tomato not ripe, egg overdone, and bacon too salty. Tater tots on a burger that was way too big to bite into. Sweet potato fries that were cold. The waitress said that the kitchen was busy. There were about 15 people in the place, not that busy. She was nice and removed a little off our bill, but I won't be going back for the food.
Not sure how this place stays in business.. Very slow service as they’re way understaffed. Mediocre food at best that’s overpriced… Fries finally came after I was just about done with my burger. Waiter was trying hard and did a good enough job considering the circumstances but also dropped an F bomb and came off tacky and unprofessional. Go somewhere else…
Cannot believe this place is in business! Should’ve had a clue when we saw only one table with someone at it. We ordered the sliders, my wife got the fries that came with it and I upgraded to the onion rings based on the photo of them and the description saying they were beer battered. The pictures shows beer battered, the description says beer battered they we NOT beer batt, they had a panko type coating. I’d rate the burgers as average at best. My wife said her fries were good. When our food was delivered we had no silverware or napkins. Upon request our waiter brought napkins. Never got silverware. This prices were on par with other local burger joints and maybe a little higher than some. However, the quality just wasn’t there. The waiter was friendly as was the gentleman that seated us. We consider this visit a lesson learned.
Terrible service! We waited 45 minutes for food and ate in 10 minutes. But it took another 10 minutes to find a server for the check. Probably should have dined and dashed for that service. We were the only folks in the place as well so not sure why it took that long to make a burger. Food is great but go to the Carmel location instead of this one.
Ordered door dash 2 hours a head of time and food wasn't ready until 30 minutes after scheduled pick up