Prime Electric

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Prime Electric Reviews

Excellent rating
5.0
426 reviews Verified
Prime Electric
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Reviews ( 443 ) 5.0

Bill Bon
Bill Bon
2024.07.23
Joshua and Rafael from Prime Electric did an amazing job moving our switcher to where we need it and also fixed our bathroom ceiling fan which had been incorrectly wired. Both were very hard working, respectful of our property and genuinely very nice to work with! Would recommend this company, they do do good work. Thank you!
Mox Ruge
Mox Ruge
2024.07.20
Technicians were friendly, efficient, quick and professional!! I was in a huge time crunch to get repairs done and they accommodated.
Dawnyell Goolsby
Dawnyell Goolsby
2024.07.10
The guys were kind and professional. They assessed the problem, quoted the price, and fixed the issue quickly. I would use Prime Electric again.
Reply from Prime Electric 2024.07.11
We're so glad to hear that you had a positive experience with our team! Thank you for choosing Prime Electric - we look forward to assisting you again in the future.
Karen Koziarz
Karen Koziarz
2024.06.14
Another Edit… we had Prime come back again for our third job! They are our trusted go-to electricians now. They may be a little higher in pricing, but I don’t really think so?!? But more importantly, is that they show up for estimates, get the estimate done quickly, send happy and hard working electricians, and do a thorough job and clean up afterwards! I had moved my car so they could park in the driveway because we are on a narrow street, but their van this time was huge and still didn’t fit. Which the city garbage trucks don’t like, but next time we call Prime, we will make sure they don’t do the work on Garbage day. This visit they did normal electrician work, but also cut down a cord from a neon sign that was way too long for the space, put the new outlet out of sight behind the sign, and made sure it worked before he left. It didn’t work before. So happy with this guys work and jovial attitude while he worked. He’s a keeper! And Ben, who gives the estimate, is always honest about what work he would do, whether it’s cost effective or not, vs just taking the job and making bank on the project! Thanks Ben! Edited review below…This review is only for a visit to check out issues to give an estimate for what is hopefully work that they will do. I thought about waiting to do the review until afterwards, but will update if I need to. But this review is for the ease and responsiveness of Prime Electric. I have literally been trying to get honest contractors out to the house for almost a year. It is extremely difficult. Got one that promising to call back. Never did. Got another that gave me an enormous quote to search for all of the issues. Another who showed up to repair one fuse, but couldn’t get him to come back out for a bigger longer list. And still another who keeps promising to call and give an estimate, and still nothing. I chose Prime because they said they could do a quote by photos. Our job has too many components. The manager came out within 2 days and said he get our quote back to us in two days. He seemed uber honest and up front. Which is all we really want in a business we work with. So we are hopeful this will work out! Very hopeful for now! At a minimum it was refreshing to get honest feedback and his responsiveness to helping us out quickly with an estimate. Part two… the work. We had 3 days of work scheduled mid Nov but then the house caught Covid. We let them know and for Prime to decide if they wanted to proceed. And they happily rescheduled for the end of the month. The work was done over 3 days. We had one glitch, but glitches happen. They quickly remedied it and we are the type of people that know things happen and it’s how you rectify the situation that matters. They were professional. I trust in the work they did. They gave a reasonable estimate in comparison to other companies. And I feel more confident that our house isnt going to burn down from previous electrical/existing work done. If I were better at names, I would call out all of the workers that worked in the home that did a great job. I can only remember Louis name (sorry guys), but they were all hard working, respectful, and listened when I had questions. Great employees! I will definitely call Prime for our next discovery of inferior work done previously when the house was built. Fingers crossed it won’t happen!
Reply from Prime Electric 2023.11.02
Thank you for choosing Prime Electric, Karen! We appreciate your kind words and are grateful for the opportunity to assist you. We understand the challenges of finding honest contractors, and we're committed to providing you with exceptional service. We're glad that our manager was able to offer you honest feedback and respond quickly to your needs. We're hopeful that we can meet your expectations with our quote and look forward to working with you.
Cheryl Nissing
Cheryl Nissing
2024.06.14
A very good company! My first experience and I am very pleased. Jr. C. Was right on time got the job done in a very timely manor. He is a very nice, friendly and helpful young man! Highly recommend Prime Electric! Pricing was not bad! Yes I will use them again. I love all the reminders before the appointment. That was very helpful! Thank you for a job well done!
Reply from Prime Electric 2024.06.27
Thank you for choosing Prime Electric! We appreciate your kind words and are glad to hear about your positive experience with JR. We look forward to serving you again in the future!
Brian Woodward
Brian Woodward
2024.06.12
Prime Electric was very professional and completed my lighting and electric project just as I wanted and was needed. The recessed lights are a great addition to the aesthetic of our living room. The electrical connection was done as specified by our HVAC installer. Ben and his team were great to work with and had great communication with my other installers to ensure the project was done correctly. I will definitely use and recommend Prime Electric for future jobs.
Reply from Prime Electric 2024.06.13
We are so glad to hear that you are happy with our work and that the outcome met your expectations. Thank you for choosing Prime Electric for your project!
J.H. McMath
J.H. McMath
2024.05.31
I contracted with Prime to do a full day of work in our garage including wiring for interior and exterior lights, exhaust fan, door opener as well as outlets. Josh did a great job. Very neat and precise work. Well definitely use them again.
Reply from Prime Electric 2024.06.01
We're so glad to hear that you were pleased with Josh's work! Thank you for choosing Prime - we look forward to working with you again!
Katherine
Katherine
2024.05.30
My pool pump stopped working and i found out that there was not enough electrical power going to the pump and junction box and all that. I did a lot of research to find the right electrician to do the work. I hired Prime to install a new 20 amp for the pump. They also installed some junction boxes, ran some cords under the house, dug a small trench for the electrical stuff. I appreciated how thorough they were. During the estimate, they explained everything that needed to be done to get my pool electrical up and running. The old pool electrical was corroded and at least 15-20 years old. They did it all in about a day, brought it up to code and did amazing work. I will definitely hire them again.
Reply from Prime Electric 2024.05.30
Thank you for sharing your experience, Katherine! We're glad we could help get your pool electrical up and running smoothly and efficiently. Look forward to working with you again!
Katt Pelucca
Katt Pelucca
2024.05.30
This is a 5-star company with excellent customer service! Thank you for the prompt and efficient service provided to upgrade/install a new electric panel. The two technicians were great and very professional; and they kept their tools in the work area very neat👍 Would recommend.
Reply from Prime Electric 2024.05.30
We're so glad to hear that you had a positive experience with our team! Thank you for choosing Prime Electric.
Andrew Arguello
Andrew Arguello
2024.05.12
Easy communication, thorough, realistic expectations, and very professional
Reply from Prime Electric 2024.05.13
Thank you for recognizing our communication, thoroughness, professionalism, and setting realistic expectations - we appreciate your feedback!
Todd tanner
Todd tanner
2024.05.12
Very professional
Reply from Prime Electric 2024.05.12
Thank you for your review and kind words.
Alexander Warren
Alexander Warren
2024.05.11
Did an awesome job. Knowledgeable and professional! Fair prices as well!
Reply from Prime Electric 2024.05.11
Thank you for your kind words, Alexander! It was a pleasure assisting you with our services. We appreciate your feedback!
Gloria Salhany
Gloria Salhany
2024.05.08
Reply from Prime Electric 2024.05.09
Thank you for the 5-star rating, Gloria!
Tamir Elghanayan
Tamir Elghanayan
2024.05.06
Excellent and speedy service, the crew at Prime Plectric was extremely pleasant to work with and exceeded my expectations. They changed the old lights in my warehouse to new LEDs. I look forward to using them again 😊
Reply from Prime Electric 2024.05.07
Thank you for your kind words, Tamir! We're delighted to hear that you were pleased with our service and that we exceeded your expectations. We can't wait to work with you again!
Doug Gross
Doug Gross
2024.04.26
I want to speak in the strongest possible terms. I hired Prime Electric to undertake a major rewiring of an old property. The team worked diligently for three days, at which time final invoices were paid and our contract was completed. Over subsequent months, however, problems became evident. Following an unexpected short-circuit, I reached out to Prime to express concerns. A team was dispatched to confirm that some mistakes had been made. As I later expressed to the owner, Prime Electric is not the first contractor in my hire to have committed errors in the course of a difficult job. However, they are the very first contractor to have owned up candidly and set to work, free-of-charge, to remedy any problems and leave my property in finely polished form. The returning team worked tirelessly from dawn to dusk, and took the extra time to ensure that their work would speak for itself. This is the rarest of companies. They are honest, ethical, and willing to go the distance even when a more dismissive stance would have been more profitable. That is not my opinion; it is simply the factual evidence.
Reply from Prime Electric 2024.04.26
Doug, we deeply appreciate your detailed feedback and the opportunity to address and resolve the issues you faced. It was our pleasure to ensure that your property was left in top-notch condition. Thank you for recognizing our commitment to honesty and quality workmanship. Your satisfaction means the world to us!
Teresa F.
Teresa F.
2024.04.04
Verified
After searching/speaking to several companies, to install a new 200 amp electric panel, I found Prime Electric. I am happy to say the entire experience was professional and timely. Their price/fee was competitive and communication was excellent. I am pleased with every aspect of the job and would highly recommend this company for any of your electrical needs.
John Wong
John Wong
2024.04.03
Very impress with their business model. JR., my service tech was very informative and patient with my questions. I felt they actually listen and did everything they can to make me the customer very happy. In the future if I need any electrical work they are the ones to call. I strongly recommend them for anyone who needs an electrician.
Reply from Prime Electric 2024.04.03
We are delighted to hear about your positive experience with us, John! Thank you for recommending us, and we look forward to assisting you with any future electrical needs.
Matt Salomon
Matt Salomon
2024.04.01
Joshua did a great job replacing my breaker. Price was ok too.
Reply from Prime Electric 2024.04.01
Thank you for sharing your experience, Matt! We're glad to hear that Joshua provided great service while replacing your breaker. Your feedback is truly appreciated!
Alexander Rosteck
Alexander Rosteck
2024.03.31
Installed surge protectors on the mains for my HOA. Thanks guys!
Reply from Prime Electric 2024.03.31
We're glad we could help with installing surge protectors for your HOA! Thank you for choosing us!
Devorah Robinson
Devorah Robinson
2024.03.23
It was my first time using Prime Electric. Josh was the Electrician sent for the job. He was professional friendly but most importantly he did a great job! I thought he was going to have to put additional holes in the walls to install new lighting in my living room because I was told by another company that opening up the walls was the only way it could be done. Thankfully Josh figured out a way that he didn't have to. It was a clean job! The cost was also very good! I will definitely being using Prime Electric for future projects!
Reply from Prime Electric 2024.03.25
We're so grateful for your positive feedback, Devorah! Josh is indeed a gem in our team, and we're glad he could make the installation process clean and hassle-free for you. Your future projects are most welcome at Prime Electric!