WellBe Wellness Boutique

WellBe Wellness Boutique Reviews

Good rating
4.1
2414 reviews Verified
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Reviews (2041)
Zoltán Mihály Magyarosi
Zoltán Mihály Magyarosi
2024.04.16
Gorog Dorottya
Gorog Dorottya
2024.04.09
Definitely had a great time at the Hotel, it is located in the heart of the City, approximately 5 min. walk from the Trevi fountain. The hotel staff was extremely kind and polite, the room was really clean and always tidy. We have got some little presents from the hotel as well. We got the biggest room of the hotel, the view from our room was brilliant. The only problem I had, that we couldn’t connect to the Wi-fi… 😔 But we used our mobile-internet. Unfortunately we were there only for the Easter holiday, so for 4 days and that was not enough time to see the whole city and squeeze some wellness moments into our programme, so we did not try the wellness unit of the hotel. For breakfast we could choose from a very wild selection. The panettone was the best. Overall it was the best time we could have spent in Rome.
Trip type
Vacation
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.04.09
Dear Gorog, Thanks for reviewing your stay at the Sina Bernini Bristol Autograph Collection. We are thrilled we exceeded all your expectations and that our perfect location made it for an even better experience. Please rest assured that your comment in regards the bad connection to wifi. Thanks again, and we look forward to welcoming you back soon. Kindest regards, Marco Bratto Front Office Manager
alan k
alan k
2024.04.08
Verified
Nice hotel Nice hotel in a good location. Hotel is very clean and no complaints about the bedroom's. The hotel is expensive for drinks, above and beyond the prices around the area. Staff are very welcoming and there is always taxi's just outside the door. Plenty of restaurants and shops in the area.
Lalita Bes
Lalita Bes
2024.04.05
The overall experience was somewhat satisfactory, but it did not meet expectations. The room's door was quite noisy, resulting in frequent disturbances resembling door slams. Additionally, the "Do Not Disturb" light did not effectively ensure privacy, as some housekeepers still knocked and inquired about entering for turnover purposes.
Trip type
Business
Solo
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.04.05
Dear Lalita, Thank you for your recent stay and for the candid review. We want every guest to have an outstanding time and leave with a lasting, favorable impression. We fell short in making that happen for you and we are truly sorry.  We are always looking for ways to improve and your comments have been promptly forwarded to the involved Team. We apologize for not meet completely your expectations and we are grateful for your business. Once again, I would like to thank you for staying with us and I truly hope to have the opportunity to regain your trust in our service and as a property in the future. Kindest regards, Marco Bratto Front Office Manager
gap331
gap331
2024.04.05
Verified
Tour was a let down We opted for a guided tour organized by the hotel, anticipating a seamless experience. Unfortunately, the guide's English wasn't as good as we'd hoped, making it a bit difficult to follow along. Additionally, despite the hotel's assurance, we found ourselves waiting in line for over 30 minutes just to enter the tour site, which was a letdown. This was not the level of service we expected from such a prestigious establishment, especially given the prices.
antonio c
antonio c
2024.04.05
Verified
exceptional welcome and service Travelled to Rome to experience Easter in the Holy City, which was fantastic. What made the trip even more pleasant was the stay at Sina Bernini. The hotel location is within walking distance from all major landmarks and also has a metro station out the front door. We've stayed at this hotels a few times now as the rooms are large, modern and come with all the facilities of a fine hotel. The service has always been great and this time we had the pleasure of being greeted by the quality director Jessica Berti, whom went above and beyond to welcome us and attend to all our requests. Thanks to all the wonderful team at this hotel they always make it feel like home. See you soon.
Ma Madeline
Ma Madeline
2024.04.01
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.04.01
Dear Ma, Thank you for taking the time to provide us with feedback about your experience at Sina Bernini Bristol Autograph Collection. It is feedback from esteemed guests like yourself, which motivates our entire team to strive for excellence. Sincerely, Marco Bratto Front Office Manager
Tolga Tenekeci
Tolga Tenekeci
2024.04.01
Awesome place with spacious and very clean rooms, right in the center of Rome. 5-10 minutes walking distance to most of the top attractions. Hotel staff was also great and they went above and beyond to make our stay more comfortable
Trip type
Vacation
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.04.01
Dear Tolga, Thank you so much for your kind words and the review you left for us. We are so happy to hear that you had a wonderful experience at our hotel. Guests' satisfaction is our top priority, and your positive feedback is very important for us! We look forward to welcoming you back in the future for another exceptional stay. Kind regards, Marco Bratto Front Office Manager
Wasem GHETH
Wasem GHETH
2024.03.31
Trip type
Business
Solo
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.31
Dear Wasem, Thank you for your valuable time to share your feedback after your recent stay at Sina Bernini Bristol Autograph Collection. Rest assured, your feedback will be shared with our teams. We are looking forward meeting and exceeding your expectations on a next occasion. With kind regards, Marco Bratto Front Office Manager
fkost6
fkost6
2024.03.30
Verified
The best stay Great hotel in a very central location in Rome!! The best choice for accommodation!! Many amenities, rich breakfast and courteous-helpful staff!! Well done for everything!! I will definitely prefer it again when I'm in Rome again!!
Pavel Světlík
Pavel Světlík
2024.03.23
Hotel s historií na perfektním místě a příjemným personálem, kde jsme díky personálu strávili náš první báječný prodloužený víkendv Římě Pokoje připraveny již v cca 13h., ale my si ráno nechali zavazadla na recepci a vyrazili do města. Při příchodu odpoledne již na nás zavazadla čekala na spojených pokojich Trevi suite a Tritone suite. Ano získali jsme celé báječné prezidentské apartmá ( moc děkujeme za upgrade) s výhledem na město (je vidět i Pantheon a Bazilika Svatého Petra ve Vatikánu...). 2x Prosecco a misy ovoce na uvítanou... Pozdní check-out v 16:00 Detaily, které dělají hodně, ale jako hosta velmi potěší. Apartmá prostorná, vkusně a prakticky zařízené, úžasná terasa, výřivka na trase... Večer terasa osvětlená. Snídaně v restauraci bohaté a chutné. Minus: Někomu může vadit, že odhlučnění pokojů není moc dobré, jak z venku, tak z vnitřních prostor hotelu. Osobně nevadilo. Údržba pokojů ...drobnosti typu tekoucí voda ve vaně, blikající světlo ve sprše, netěsnící zavřené okno v ložnici... Celková spokojenost s hotelem a mohu ho jen doporučit.
Trip type
Vacation
Family
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.24
Dear Pavel, Thank you for your valuable time to share your feedback after your recent stay at Sina Bernini Bristol Autograph Collection. We are very grateful of your kind words regarding your experience, and are proud that the team has managed to surpass all your expectations. Rest assured, your feedback will be shared with our teams. We are looking forward meeting and exceeding your expectations on a next occasion. Kindest regards, Marco Bratto Front Office Manager
STANLEY KOTTAYADIEL
STANLEY KOTTAYADIEL
2024.03.19
Reply from WellBe Wellness Boutique 2024.03.19
Dear Stanley, Thank you for choosing to stay with us on your visit to Rome. We are delighted to read about your stay and you made our day with your kind five stars review. Please do come and visit us again whenever your travel plans bring you back to Rome. Kindest regards, Marco Bratto Front Office Manager
Adriana Mendoza
Adriana Mendoza
2024.03.17
Best hotel in Rome! The service and location are amazing. It is extremely clean and smells great. The front desk and concierge went above and beyond. I had an incident with my cellphone and they helped me to solved the situation. Thank you again!
Trip type
Vacation
Solo
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.18
Dear Adriana, Thank you for making the Sina Bernini Bristol Autograph Collection your home away from home. We are pleased to read that we were able to exceed your expectations. Your comments are a delight to read and will encourage our associates to keep up the great work and we will enjoy sharing your compliments with all the team. We appreciate your business and look forward to your next visit. Sincerely, Marco Bratto Front Office Manager
Michael W
Michael W
2024.03.17
Verified
Perfect hotel in Rome I’ve stayed in a LOT of hotels (worldwide) and this hotel is perfect. Great combination of service, location, price and accommodations. The rooftop bar / restaurant is excellent with great food. And the staff is as friendly as anywhere. It was my birthday and received a special note and a dessert from the staff and GM, Lorenzo Vivalda.
Emmexx11
Emmexx11
2024.03.16
Just stayed here and must say that this hotel is a … Perfectly located 5 Star Hotel! Sina Bernini Bristol is in the best area that is slightly away from the big crowds but only a 10 minute walk to the busier area. There is plenty of shops and restaurants immediately out the front door too! The underground is literally 10 steps away in case you need to get to Rome Termini Train Station or further to Rome Airport! The hotel is really in a excellent location for sight seeing and getting in and out of Rome! Breakfast was good, especially the coffee! Rome is a great city to walk and from this hotel, you have so much in a short distance, easily walkable! The rooftop restaurant gives a beautiful view too!
Trip type
Business
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.17
Dear Emmexx11, Thank you for choosing to stay with us on your visit to Rome. We are delighted to read about your stay and you made our day with your kind comments. Please do come and visit us again whenever your travel plans bring you back to Rome, now that you found your “home away from home”. Kindest regards, Marco Bratto Front Office Manager
jojipup
jojipup
2024.03.14
Verified
Lovely 4 star but no 5 star hotel here Agree with other reviews. This is a lovely 4 Star hotel but for so many reasons, i won’t bash the hotel because the staff is lovely this is NOT a 5 star hotel. We stayed at two other 5 star hotels in Italy this trip, 1 in Rome and Florence and they are in a completely different category that are true 5 star hotels. Maybe Sina once was a 5 star hotel but that was a long time ago. Again if your looking at 4 star hotels this is in a good location and has nice lobby but once you get to the rooms and true housekeeping service it shows the real level of a 4 star property. Thankfully we were staying only 1 night on our way to the airport, i would not have been happy here longer personally it feels way to commercial touristy and amateur compared to the real thing we experienced the rest of our trip. Again it is a fine hotel but it bothers me when you try to make it something it is not. Unfortunately for my travel agent who booked it, she is one and done as a result.
398Estee
398Estee
2024.03.13
Verified
Beautiful Property and Exceptional location and staff I was robbed lost my 2 phones and Credit Card on 2nd January on Metro, I came to hotel and ask for immediately charge to card. The reception the curly girl was so nice and attentive, offered me breakfast in the morningand concierge as well. Please extend my thank you to her. Plan to stay 1 night and the next day we stay at other hotel. But then we come back again as exceptional location close to Metro and shops and cafes and service also very beautiful property.
James Q
James Q
2024.03.11
Verified
Business trip Now the location, Italian warmth, smiles and friendly faces were the positives points of my stay. Always great to have this in a hotel ,thanks to Cinzia at reception and a few others this made up for the many issues that plagued this hotel. I stayed at this hotel for 4 days and I have never experienced this from a so-called 5 star. The quality of the food, the lack of cleanliness, the noise from communicating rooms was as if the neighbor was in my room using my toilet(many of my colleagues experienced this on multiple floors), the in room setup (lights not working, cables badly connected and to make matters worse I couldn't call reception because the phone wasn't functioning properly (receiver cable kept falling out :-)) and when they managed to lose my laundry for one day (fortunately found) I was really frustrated to say the least. To have fresh air it was possible to open the windows yet unbearable to keep open because of traffic and noise in the streets. I ordered dine in service but I couldn't stomach the price for a simple piece of half toasted bread with a slice of tasteless ham and cheese. It is a shame because the staff are so smiley and friendly.
npxhov
npxhov
2024.03.08
The service of each staff is consistent and they go out of the way to help. Location is prime walking distance to historical sites. Clean spacious rooms. Only downside is the walls are so thin you can hear everything from the room next door and doors keep on slamming! They should invest in door stops otherwise it is very hard to sleep. Apart from that everything is great.
Trip type
Business
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.09
Dear npxhov, Thank you for your valuable time to share your feedback after your recent stay at Sina Bernini Bristol Autograph Collection. We are very grateful of your kind words regarding your experience, and are proud that the team has managed to surpass all your expectations. Rest assured, your feedback will be shared with our teams and it will be very useful to understand on what we could improve. We are looking forward meeting and exceeding your expectations on a next occasion. With kind regards, Marco Bratto Front Office Manager
Jason Marmino
Jason Marmino
2024.03.07
My son, wife and I stayed at the Sina Bernini for 5 nights. This hotel is excellent in every way. Service was impeccable (especially Eleanora in the bar) she actually treated us like friends, not just “another customer”. Room service was daily and without fail. Room was very clean and modern. The hotel is very close to all the major attractions. We enjoyed just walking and exploring the wonderful city of Rome. We were warmly welcomed back each night by front doorman (Marco & Mario). When we come back to Rome, this will be where we chose to stay. 5 star….thank you for great memories!
Trip type
Vacation
Family
Location
Rooms
Service
Reply from WellBe Wellness Boutique 2024.03.08
Dear Jason, It was our pleasure welcoming you to the Sina Bernini Bristol Autograph Collection. We are thrilled that your experience was perfect from beginning to end; we are always excited to hear how much our guests enjoyed their accommodations. We also appreciate you mentioning how our courteous and attentive hospitality enhanced your time with us. On behalf of all of us, we thank you for taking the time to review our hotel, and we look forward to seeing you again soon. Warm Regards, Marco Bratto Front Office Manager