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Reviews ( 422 ) 4.1

Linda Benamuda
Linda Benamuda
2024.07.26
Allora parto con l’idea di fare un bel paio di giorni relax e spensieratezza. Appena toccati l’ingresso mi sono sentita dire ‘non compriamo niente’ nè un ciao nè un buonasera, essendo una ragazza di colore marrone scuro è stata davvero una battuta di brutto gusto e come prima impressione davvero poco carina e fin lì ho lasciato stare. Gran battute ma poche informazioni, non ci è stato detto dove sia la palestra nè gli orari delle colazioni, cene o della spa che guarda caso dovevi prenotarla il giorno prima se no non è accessibile ( cosa non scritta nella descrizione della struttura). Entriamo in camera, pomello della chiusura finestra rotto, vasca piena di calcare ma nel complesso carina un po’ démodé ma coerente con la struttura, ci tornerei? No NB colazione ricca e vista mozzafiato
Location
Rooms
Service
Daniele
Daniele
2024.07.25
Verified
C’era Una Volta Relais molto bello situato in un antico borgo medievale molto suggestivo con vista panoramica sulle splendide distese di verde dell’Umbria. La struttura è arredata con eleganza e si allinea perfettamente con il periodo storico del borgo rendendo il soggiorno unico nel suo genere. Le camere sono ben tenute (alcune ristrutturate recentemente) e molto pulite oltre che curate. Il personale sempre disponibile e gentile (siamo rientrati intorno mezzanotte e la coppia di amici che era con noi ha avuto problemi con un cattivo odore proveniente dalla loro stanza che gli è stata cambiata nonostante fossero tutte prenotate le stanze pronte all’uso). Rapporto qualità/prezzo molto buono considerando anche la presenza di due piscine a disposizione degli ospiti.
Malavi Mudigonda
Malavi Mudigonda
2024.07.23
Trip type
Vacation
Family
Location
Rooms
Service
Stephanie GD
Stephanie GD
2024.07.22
Magnifique hôtel situé dans une très belle région pas assez connue
Trip type
Vacation
Location
Rooms
Service
D S
D S
2024.07.21
Trip type
Vacation
Location
Rooms
Service
Stefano G
Stefano G
2024.07.21
Verified
Don't go to a restaurant We assume that the structure deserves. A medieval village still in time. Sure, the structure is not new so don't expect luxurious and technological rooms but everything fits, that's also the beauty of this place! SORE NOTE: the restaurant. Do you want to wait 1 hour for a starter? Would you like to order one wine and receive another? Want to see 2 out of 3 waiters who don't know how to clear? Do you want to hear a waiter say “I only cleared half”? Do you want to have, as a table neighbor, the receptionist who eats dumplings (like us) but has twice the portion? Do you want to eat packaged dumplings? Do you want to eat a cut ordered at 21:05 and received (as a second course) at 22:28? Do you want to eat a slightly (but slightly eh) salty cut? Wanting to order wines without a wine list (because it is Member Update) then order without knowing the price? Ecco siate nel posto giusto!!! Ah here, I add that € 20 for a cold cuts board or € 20 for packaged dumplings seems too much. The cutting board has 8 (repeat 8) slices of cold cuts and 2 bruschetta. Review the menu downwards or raise quality and service.
Adele Corvi
Adele Corvi
2024.07.20
Bellissimo borgo su di un'altura con panorama mozzafiato! Luogo romantico, silenzioso con un ristorante panoramico con terrazza vista tramonto, e poi poi solo le stelle!!! Il vero lusso? Il silenzio. Staff gentilissimo e premuroso. Letti comodi e prodotti di cortesia da bagno super! Da prenotare!
Location
Rooms
Service
Stefano Galeazzi
Stefano Galeazzi
2024.07.20
Partiamo dal presupposto che la struttura merita. Un borgo medievale fermo nel tempo. Certo, la struttura non è nuova quindi non aspettatevi camere lussuose e tecnologiche ma tutto ci sta, è anche quello il bello di questo posto! Nota DOLENTISSIMA: il ristorante. Volete aspettare 1 ora per un antipasto? Volete ordinare un vino e riceverne un altro? Volete vedere 2 camerieri su 3 che non sanno come sparecchiare? Volete sentire un cameriere che dice “ho sparecchiato solo per metà”? Volete avere, come vicino di tavolo, il responsabile della reception che mangia gli gnocchi (come noi) ma ha il doppio della porzione? Volete mangiare gnocchi confezionati? Volete mangiare una tagliata ordinata alle 21:05 e ricevuta (come seconda portata) alle 22:28? Volete mangiare una tagliata leggermente (ma leggermente eh) salata? Volere ordinare dei vini senza la carta dei vini (perché è in aggiornamento) quindi ordinare senza sapere il prezzo? Ecco siate nel posto giusto!!! Ah ecco, aggiungo che 20€ per un tagliere di salumi o 20€ per gnocchi confezionati mi pare too much. Il tagliere ha 8 (ripeto 8) fette di salumi e 2 bruschette. Rivedete il menù al ribasso oppure alzate qualità e servizio.
Trip type
Vacation
Location
Rooms
Service
Gianni Amato
Gianni Amato
2024.07.19
Location
Rooms
Service
Riccardo Fiasco
Riccardo Fiasco
2024.07.18
Posto immerso nel verde in totale relax.. Giusto qualche problema con le stanze al nostro arrivo mah risolto dal personale in particolare dal Sig. Enrico persona molto simpatica e preparata.. Da rivedere la pulizia delle stanze di basso livello e il ristorante che non rispecchia i canoni della struttura con una scelta molto limitata. Nel complesso buona struttura.
Trip type
Vacation
Location
Rooms
Service
Rosalba P
Rosalba P
2024.07.14
Verified
Jewel The structure is overall very nice. The small village with its common areas, the two swimming pools, the terrace with a view and the restaurant are all a gem. Maybe the rooms, or at least the one I stayed in, need some touches and a little more attention, but overall the value for money is definitely in favor of excellent quality for the price paid. The room and bathroom were still very spacious and pretty, clean and well equipped. All the friendly, professional staff and the (presumed) manager often around to check. The restaurant really nice and with great dishes. Excellent starting point to visit Umbria, but also to relax in nature. It was difficult to leave him and return to everyday life. I hope to return soon.
CCristina
CCristina
2024.07.14
Verified
Our experience Beautiful and charming location more than we expected. We found at the entrance helpful staff who illustrated the various services offered by the structure. The bathrooms inside the room were dated and ruined by limestone. Room clean and with everything you need for a good stay. Food service definitely to be reviewed. Prices disproportionate to the quality and quantity offered. Very long service times. If it wasn't for the food service, I'd pay for the service offered.
Carla Rigoni
Carla Rigoni
2024.07.11
Verified
A real castle relaxing stay. This relais has a magical setting, high up on the hill and the building is an original 500-600 year old town that they have converted into a castle full of rooms and seperate apartments. We stayed only one night with our two young children in a classic room and it was very comfortable. We were shown a superior room that was just beautiful and spacious with a lovely Juliet window looking over the castle piazza. We only chose the classic as it had an upgraded air conditioner on a 36 degree day otherwise we would have loved to stay in the superior. The price is exceptionally reasonable, of course the rooms are not contemporary as they are decorated more old fashioned to fit in with the aesthetic of the castle. Hubby and the kids had a marvellous swim in the lovely pool that overlooks a view beyond unbelievable, while I watched with a few lovely vinos the bar had on offer. Breakfast has plenty to choose from and is also on the terrace with this picturesque view. Staff were friendly at all times. Check in and check out were easy. You definitely need a car to get here. We would love to come back next time for a few more days to enjoy the castle and area more.
Manuela Tadini
Manuela Tadini
2024.07.09
Verified
Cristian Tanasa
Cristian Tanasa
2024.07.02
We planned our wedding at the Relais il Canalicchio with close family and friends. Overall, we had a very pleasant experience, very clean rooms, good breakfast, good options at the restaurant, lovely 360 views. Francesca thoughtfully helped us plan our wedding taking care of all the requests we had and helping with menu, flowers, music. She was very nice to have a couple of videocalls with us prior to the wedding in order to meet and discuss all the details. She even helped us with flowers, music etc. The rooms were lovely, the terraces had a great view, the tower room was also nice, only we had a bit of bad luck as the night prior to the wedding there was a big thunderstorm that caused a minor flood in the tower room which led to an electrical power failure and caused a delay in the wedding schedule. The staff was very friendly, especially one of the waiters named Hamza who was really cool and tried to accommodate all our requests, despite his superior, a woman named Sandra, who did not want to serve us after midnight and was rude to us repeatedly, even though we did not make any disturbance. Would recommend booking a couple of days here for your special event or for a retreat get-away.
Trip type
Vacation
Friends
Location
Rooms
Service
Ekke Pascoe
Ekke Pascoe
2024.07.02
Die Lage ist wunderschön, geradezu traumhaft, das alte Kastell wurde hervorragend architektonisch hergestellt und ist seit 20 Jahren in Betrieb. Die Speisekarte ist stets dieselbe, wenn man länger bleibt, daher bleiben die meisten Leute einfach nur 2-3 Tage. Die Preise sind gepfeffert, Wenn man keinen Gutschein hat.
Trip type
Vacation
Location
Rooms
Service
Ilary
Ilary
2024.07.02
Verified
Fantastic stay Fantastic hope. The property is beautiful. You eat both breakfast and dinner super well. There are two swimming pools. The habitat had two spaces so if you could be very comfortable. The views are spectacular and easy to go anywhere.
Cristian T
Cristian T
2024.07.02
Verified
Perfect for wedding We planned our wedding at the Relais il Canalicchio with close family and friends. Overall, we had a very pleasant experience, very clean rooms, good breakfast, good options at the restaurant, lovely 360 views. Francesca thoughtfully helped us plan our wedding taking care of all the requests we had and helping with menu, flowers, music. She was very nice to have a couple of videocalls with us prior to the wedding in order to meet and discuss all the details. She even helped us with flowers, music etc. The rooms were lovely, the terraces had a great view, the tower room was also nice, only we had a bit of bad luck as the night prior to the wedding there was a big thunderstorm that caused a minor flood in the tower room which led to an electrical power failure and caused a delay in the wedding schedule. The staff was very friendly, especially one of the waiters named Hamza who was really cool and tried to accommodate all our requests, despite his superior, a woman named Sandra, who did not want to serve us after midnight and was rude to us repeatedly, even though we did not make any disturbance. Would recommend booking a couple of days here for your special event or for a retreat get-away.
Laura
Laura
2024.06.28
Posto caratteristico e ben curato, perfetto per chi vuole fuggire dal caos e dalla città. La struttura è ben tenuta e pulita, tutto il personale è stato molto cortese e disponibile, con apprezzamento particolare al Maître Hamsa. La cucina è molto buona e particolare, con prodotti di qualità; sicuramente esperienza da ripetere.
Trip type
Vacation
Location
Rooms
Service
pariedispari
pariedispari
2024.06.28
Verified
Good but improveable I stayed at this property for an overnight stay with breakfast. We had a great time, the place is very nice and charming. But some things can be improved. Very nice the two pools in particular the small one which is particularly panoramic. From it you can enjoy a view over the entire valley really wonderful especially at sunset. Beautiful also the outdoor spaces with terraces overlooking the Valley. The interior spaces instead have some small things to fix. Nothing to say about the common areas that are very nice though for example the interior doors that overlook the rooms are quite old and need to be fixed. Our room was a triple, in fact it was a suite because there were two separate rooms with a bathroom, and it was very spacious. But the interior door of the bathroom was very difficult to open and the bathroom taps quite old. In particular the shower sprayed badly. Finally regarding breakfast this would definitely need to be improved, because not up to a 4 star hotel. Non-quality cold cuts and frozen croissants. I also didn't like the hot drinks dispensed by the automatic machine. I think that with a few small tricks, such as a bit of local products and some homemade desserts, the breakfast proposal would definitely have been of a different level. Overall a nice relais, with a valid proposal in particular regarding the location and common areas. I would recommend it even if I believe some things need to be improved