Hotel Galles

Hotel Galles Reviews

Good rating
4.1
6566 reviews Verified
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Reviews (6566)
H F
H F
2024.04.15
This hotel looks old. The rooms look a little outdated. But it a lot of Modern Conveniences and Benefits. You at the entrance of the Lima metro station. Lots of power outlets / USB ports in the lobby. Steps an away from local restaurants ( off the main road). The room had hard wood floors. I highly recommend this hotel if you are looking for convenient place to stay.
Location
Rooms
Service
Stefano Marchesin
Stefano Marchesin
2024.04.13
Stanze ristrutturate e pulite, personale gentilissimo. Comodo in quanto la stazione LIMA è di fronte.
Trip type
Business
Solo
Location
Rooms
Service
Moni Colás
Moni Colás
2024.04.10
La habitación tiene un olor terrible a tubería, y el baño es extremadamente pequeño. Yo soy menuda y no tengo problema, pero un hombre o una persona más alta tendría dificultades para ducharse. Mi habitación da a un patio interior, por lo que solo hay ruidos si los vecinos son ruidosos. La estructura del hotel es muy caótica y cuesta encontrar los ascensores y habitaciones. Para llegar a la mía es una verdadera excursión. El desayuno está bien y la localización es buena. Está cerca de la estación Milano Centrale y con una boca de metro en frente, por lo que fácilmente se puede llegar a las atracciones turísticas.
Trip type
Business
Solo
Location
Rooms
Service
aparna singh
aparna singh
2024.04.06
Everytime I’m in Milan I have always just stayed at the Galles Milan. It was previously owned by Best Western and by far the best stay I’d ever have. This was my first time staying here with the changed management as Una chain of hotels own it now. They’ve made a lot of changes now which takes away from the familiarity. The breakfast spread previously used to be grand, the bathrooms were stocked well. Now you’ve to ask should you need anything. The heating racks from the bathroom are gone. I mean I think these are all ways at conserving by the new management which is fine but does take away from your over all experience. The hotel now works more along the lines of a budget hotel. However the location still remains great. Adjacent to Lima metro station. Everything is a stones throw away. Milan centrale, duomo and so on. The street outside have pretty much everything you need. But I feel the staff is the star. I was welcomed by Vivi at the reception who happened to remember me ( I was shocked as my last visit was pre covid so it has been a while) then everyone else I met greeted me with a ‘welcome back’. It makes a huge difference. This was the first time we spent very little time at the hotel but the staff made sure we had a good time. I shall only go back now for the people who take care of the guests at this hotel. They’re the absolute stars. Thank you for making our stay so comfortable!
Trip type
Vacation
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Dear Aparna Thanks for your beautiful review Best regards The Management
Márk Fábián
Márk Fábián
2024.04.03
Trip type
Vacation
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Dear Mark Thanks for your review Best regards The Management
Andrew F.
Andrew F.
2024.04.03
Just wow, they take such great care of you here. The spa/sauna was great, amazing breakfast and nice multi media options on tv for chilling. We arrived a bit early and wanted to go for a coffee in restaurant, the guys there took good care of us. Thank you to all the kind staff, we would love to come back ❤️
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Dear Andrew Thanks for your review Best regards The Management
Lehara Natali
Lehara Natali
2024.03.29
Reply from Hotel Galles 2024.04.08
Dear Lehara Thanks for your review Best regards The Management
Sonia Vivas
Sonia Vivas
2024.03.28
Hotel recomendable si vas a Milán, habitaciones muy limpias y amplias, bien equipado, a 15 minutos andando de Milano centrale estación, lo que lo hace perfecto para ir desde allí a visitar zonas cercanas como Lago Como etc. El desayuno está genial es variado. Justo enfrente del hotel hay una parada de autobús urbano y parada de metro que te acercan al centro en 10 minutos, caminando entre 35-40 minutos. Alrededor del hotel tienes una zona de tiendas de ropa, zapatos y mucho más , también hay buenos restaurantes. Por poner un pero nos alojamos en una habitación de la primera planta y se nota bastante el metro, aunque la verdad es qua al cabo de un rato ya nos habíamos acostumbrado y ni lo sentíamos.
Trip type
Vacation
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Querida Sonia Gracias por tu agradable reseña. Atentamente El Director
Panagiotis Nikolopoulos
Panagiotis Nikolopoulos
2024.03.27
My wife and I stayed at the hotel for 5 nights. The breakfast was good, the positive was that there was a terrace and we could enjoy the beautiful view, the staff was helpful. The room we stayed in may have been small, but it was very clean. The only negative thing we can say was that it did not have good sound insulation and you could hear the metro until 12 o'clock and the cars from the street. The internet signal was not so fast. The bar had a lot of variety in drinks and cocktails, and the gentleman working there was very kind and made you feel very at home. The reception staff I can say were very professional in their work and always cheerful and smiling. Unfortunately we did not visit the restaurant. The spa and the pool are a big plus for the hotel, very nice areas and at the same time very clean. We will definitely be back in the future. A big thank you to everyone. Good job!!
Trip type
Vacation
Location
Rooms
Service
Reply from Hotel Galles 2024.03.29
Dear Mr Nikolopoulos Thanks for your review Best regards The Management
Fran Rv
Fran Rv
2024.03.26
Hotel cercano a estación de tren Milano centrale, bastante grande sin embargo las habitaciones dejan mucho que desear, mal olor, el aire acondicionado no funciona y cuando se solicitó ayuda en recepción la respuesta fue que no se podía hacer nada. El desayuno aceptable.
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.03.29
Estimado Fran Le agradecemos su revisión. Tomamos nota de sus comentarios que nos ayudan a mejorar el servicio. Mientras esperamos tenerlo de regreso como nuestro invitado de bienvenida, le enviamos nuestros mejores deseos. El Director
Renos Ant
Renos Ant
2024.03.25
Location
Rooms
Service
Reply from Hotel Galles 2024.03.26
Dear Renos Thanks for your good valutation! Best regards The Management
Christine Todd
Christine Todd
2024.03.25
Verified
Loved it ! The hotel's service is deserving of five stars, but I've rated it four stars due to certain room amenities that require modernization or repair. The front desk staff are exceptionally welcoming and efficient; they arranged my airport transfer for the following day swiftly and without any hassle. The bartender, Christian, crafts superb cocktails and exudes warmth and hospitality. After an exhaustive day, we indulged in the spa—an amenity included at no additional charge. The spa features a room adorned with salt lamps, an indoor heated pool, a sauna, and a Turkish bath (steam room), complete with bar service. The hotel's breakfast, included in our stay, offered a vast selection catering to the diverse tastes of my family, ensuring everyone was satisfied. The rooms are clean and welcoming. The hotel is ideally situated for shopping enthusiasts and those looking to explore the city with the metro just a short walk away. I would definitely stay here again!
Giuseppe T
Giuseppe T
2024.03.25
Verified
Best place in Milan Best hotel in Milan!!! Close to the red metro, the best internal bar I've ever tried! The reminder is fantastic ask Christian the barman!!!!! The rooms are comfortable and luxurious but I recommend you get a double even if you are alone
Karen Mothersdale
Karen Mothersdale
2024.03.24
Vivienne was a total star. Anticipated our needs. Chose us an amazing room. Helped us get to our restaurant across the city during the metro and bus strike. She was like our 3rd sister. Totally 'on it'!!
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.03.26
Dear Karen Thanks for your review and we are really happy to read that our Staff made your day! Best regards The Management
HYoda79
HYoda79
2024.03.23
Verified
Great hotel, perfect location A truly excellent hotel: the room was convenient and comfortable, just the right size. Very friendly staff, excellent breakfast, served on the panoramic terrace. The excellent location should be underlined, the hotel is exactly on the Lima metro stop (M1 line, you can reach the Duomo in a few stops), on Corso Buenos Aires.
Pedro Graça
Pedro Graça
2024.03.17
Good location with metro station (Lima) right at the hotel door. Close walk to Milan central station. Clean and big rooms. Breakfast was good and is on a rooftop. There is a bit of noise from the passing subway. If you are sensible with the noise be aware. Around 6 AM noise from subway starts.
Trip type
Business
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.03.20
Dear Pedro Thanks for your review Best regards The Management
Pier Giuseppe Mossini
Pier Giuseppe Mossini
2024.03.16
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Dear Mr. Mossini We saw with regret the valutation gave to our Hotel. As we explained at the reception, the American driving license is not a valid document for hotel registration as this type of document can only be used if issued by countries within the EU and more precisely by countries belonging to the area Shengen. Remaining at your disposal for further clarification, we send best regards The Manager
Pier Giuseppe Mossini
Pier Giuseppe Mossini
2024.03.16
Trip type
Vacation
Family
Location
Rooms
Service
Reply from Hotel Galles 2024.04.08
Dear Mr. Mossini We saw with regret the valutation gave to our Hotel. As we explained at the reception, the American driving license is not a valid document for hotel registration as this type of document can only be used if issued by countries within the EU and more precisely by countries belonging to the area Shengen. Remaining at your disposal for further clarification, we send best regards The Manager
Dominika Klim
Dominika Klim
2024.03.15
Un hotel muy decepcionante. En principio son 4 estrellas, pero parecen más bien 3. Nos tocó una habitación pequeña, antigua y bastante mal mantenida. Se nota que el hotel es bastante antiguo y tampoco se hizo mucha cosa para mejorar su estado. Lo mejor es la ubicación. Lo demás, muy decepcionante.
Trip type
Vacation
Friends
Location
Rooms
Service
Reply from Hotel Galles 2024.03.18
Querida Dominika Le agradecemos su revisión. Tomamos nota de sus comentarios que nos ayudan a mejorar el servicio. Esperamos tenerlo de regreso como nuestro invitado de bienvenida, le enviamos nuestros mejores deseos. El Director
Güvenç Emre Düzgün
Güvenç Emre Düzgün
2024.03.14
Trip type
Business
Solo
Location
Rooms
Service
Reply from Hotel Galles 2024.03.18
Dear Guven We are sorry to see your valutation. If you want to contact us directly to explain what you didn't like in your stay, we remain at your complete disposal, because this will help us to improve our services for all our guests. Best regards The Management