PreFlight - The best aviation scheduling software on the market Reviews 2026

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4.0 | 4 total

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Nick 2025.11.14

What to expect First things first, I never write reviews, but this company has pushed me to it. Their customer service is an absolute joke. I’ve tried calling multiple times—sat on hold for over 30 minutes the first time before giving up, and the second time I was dumped into voicemail after nearly 20 minutes. I’ve sent two emails, and they claim to respond within 24 hours, which is completely false. It’s been over 72 hours and I’ve heard nothing. If you ever run into an issue with this website, good luck—because their customer service might as well not exist. If I could give them less than one star, I would. One star is honestly too generous.
Date of experience: 14 November, 2025

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Seth Whittington (SOAR) 2024.10.30

The team here is awesome. We have used other solutions for our flight program, but none com[pare to the efficiency and user friendliness. The intentionality on safety was a huge selling point for us. Customer service is top notch. If you need a flight scheduling solution this is the one.

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Reply from PreFlight - The best aviation scheduling software on the market 2024.10.30

Thank you for the kind review, Seth! We're so glad PreFlight is making things easier for your team. It’s a pleasure to support SOAR and IAMA in the meaningful work you all do. We’re here whenever you need us and grateful to be a small part of the journey.

Erika Robinson 2024.10.07

I recently switched to PreFlight for scheduling at Pilot Makers and am thoroughly impressed! This software has streamlined our scheduling process, making it easier than ever to manage lessons and appointments. The user-friendly interface is intuitive, allowing instructors and students to navigate it easily. I particularly appreciate the real-time updates and notifications, which help keep everyone informed and on track. It has significantly reduced the back-and-forth communication about scheduling, saving us time and minimizing confusion. What stands out the most is the support team behind PreFlight. They are responsive and helpful, always ready to assist with any questions or issues. It's clear they are dedicated to ensuring their users have a smooth experience. Overall, PreFlight has transformed our scheduling at Pilot Makers, enhancing our efficiency and improving communication. I highly recommend it to any flight school or aviation training program looking to optimize its operations!

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Reply from PreFlight - The best aviation scheduling software on the market 2024.10.07

Thank you, Erika! We're thrilled to hear that PreFlight has made life easier for your staff and students. It’s great to know that we're saving you time and reducing confusion. Our support team takes pride in ensuring a smooth experience, and your feedback means the world to us. We’re excited to continue supporting Pilot Makers and helping you optimize your operations!

Galen Schultz (Rain) 2023.11.20

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PreFlight - The best aviation scheduling software on the market Reviews

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