Verified Company
Probably the best one in Indianapolis so far so good
Reply from Popeyes Louisiana Kitchen
2025.12.02
Thank you so much for your amazing feedback, K! We're thrilled to hear that you think we're the best in Indianapolis! Your positive experience means the world to us, and we look forward to serving you again at Popeyes! Come back anytime!
The food is great. The guy taking my order was extremely nice. I will definitely people serve this food to the Viltrum Empire once we take over.
Reply from Popeyes Louisiana Kitchen
2025.11.26
Thank you so much for your fantastic review, Nolan! We're thrilled to hear that you enjoyed the food and had a great experience with our team member. It's wonderful to know you're planning to share our food with the Viltrum Empire! We can't wait to serve you again – come back anytime!
We have placed three pick up orders at this location and every time we have been missing multiple items and received wrong items. The staff is always on their phone and even though our order is ready in the bag and we tell them our name, they still make us wait fifteen minutes to just hand us the bag. I don't normally leave reviews but this is a consistent experience at this location.
Reply from Popeyes Louisiana Kitchen
2025.11.21
Hi Mikaela, I'm truly sorry to hear about your experience at Popeyes. It’s disappointing to know that your orders have been consistently incorrect and that the service has led to long wait times. Every guest deserves to have their meal prepared accurately and served promptly, and we appreciate you bringing this to our attention. We will be addressing your concerns with our management team to improve our service quality. Please give us an opportunity to make this right by filling out this form and we will reach out to you directly https://go.momos.com/gHxIY.
Reply from Popeyes Louisiana Kitchen
2025.11.18
Hi Alex, you just made our day! We love bringin’ the bold flavors and down-south hospitality—we’re so glad you enjoyed it. Come back anytime, bring a friend, and don't forget to join our Popeyes Rewards program to get more of the food you love for free.
Reply from Popeyes Louisiana Kitchen
2025.11.16
Hi J, your review just made our day! We’re all about servin’ up bold flavors with a side of down-south hospitality, and we’re thrilled you enjoyed it. Come see us again soon—bring a friend, and don’t forget to join Popeyes Rewards to earn points on every order!
I was absolutely taken aback at the prices.I went there to get some chicken fingers.And for a twelve piece, chicken finger with no sides was thirty dollars.Needless to say, I left and did not order anything?That's absolutely ridiculous
Reply from Popeyes Louisiana Kitchen
2025.11.09
Hi Mckenzie, I genuinely apologize for your experience with our prices at Popeyes. We strive to provide quality food and great value, and I'm disappointed to hear that this was not reflected during your visit. Your feedback is important to us, and I will be sure to share your comments with our team for review. We hope you will consider giving us another chance in the future.
Always the worst service of any fast food chain. The food is good but not worth the trouble.
Reply from Popeyes Louisiana Kitchen
2025.11.01
Hi Blake, I’m truly sorry to hear about your experience with our service at Popeyes. We strive to make sure every meal is not only delicious but also served quickly and efficiently. Your feedback is important to us, and we will address the concerns you've raised with our team to improve service quality in the future. Please give us an opportunity to make this right by filling out this form, and we will reach out to you directly: https://go.momos.com/zkkuf. Thank you for sharing your thoughts.
Reply from Popeyes Louisiana Kitchen
2025.10.27
Thanks for the love,Richard! Nothing makes us happier than knowing you had a great experience with our crispy, bold flavors and warm hospitality. Come back anytime, bring a friend, and make sure you’re earning rewards with Popeyes Rewards!
Reply from Popeyes Louisiana Kitchen
2025.10.25
Hi Patrick, that’s the kind of review that makes us smile! We love serving up that hot, crispy, and delicious Popeyes flavor. Thanks for dropping by and sharing the love—can’t wait to see you again! Be sure to bring a friend next time to enjoy your favorites together!
drive thru at night worsttttt
Reply from Popeyes Louisiana Kitchen
2025.10.06
Hi Aashish Mehla,
I’m very sorry to hear the drive-thru experience at night was so poor. That’s not the level of service we want any guest to have.
Thank you for letting us know — I’ll share your feedback with our management team so they can look into what happened during the night shift and address any staffing, equipment, or service issues. We take comments like yours seriously and will investigate to help prevent this from happening again.
If you’d like to share any additional details about the time or specific issues you saw, please ask for the manager at the location so we can better understand what went wrong. We appreciate your feedback and apologize again for the frustration.
I’m very sorry to hear the drive-thru experience at night was so poor. That’s not the level of service we want any guest to have.
Thank you for letting us know — I’ll share your feedback with our management team so they can look into what happened during the night shift and address any staffing, equipment, or service issues. We take comments like yours seriously and will investigate to help prevent this from happening again.
If you’d like to share any additional details about the time or specific issues you saw, please ask for the manager at the location so we can better understand what went wrong. We appreciate your feedback and apologize again for the frustration.
The staff at this location are awesome. Helpful and very pleasant to interact with.
Reply from Popeyes Louisiana Kitchen
2025.10.04
Hi Greenwood Trading Post,
Thank you so much for your kind words. We’re thrilled to hear our team was helpful and pleasant during your visit. We’ll share your feedback with the staff so they know their efforts are appreciated. We look forward to serving you again soon.
Thank you so much for your kind words. We’re thrilled to hear our team was helpful and pleasant during your visit. We’ll share your feedback with the staff so they know their efforts are appreciated. We look forward to serving you again soon.
I would give it zero stars if I could. This place sucked. I will never got another location. Paid $55 for a meal for 3 people and it tasted awful.
Reply from Popeyes Louisiana Kitchen
2025.09.22
Hi Troy Copper,
I’m very sorry to hear about your experience — paying $55 for a meal for three and finding the food tasted awful is completely unacceptable. Thank you for taking the time to share this; we take feedback about food quality and value seriously.
We’ll share your comments with the restaurant team and investigate what happened so we can address any issues with preparation and quality. If you’re willing to provide a few more details (date and time of visit, specific items ordered, and whether it was dine-in, drive-thru, or pickup), please let us know here so we can pass that information along to management.
Again, I’m sorry we didn’t meet your expectations. We appreciate you bringing this to our attention.
I’m very sorry to hear about your experience — paying $55 for a meal for three and finding the food tasted awful is completely unacceptable. Thank you for taking the time to share this; we take feedback about food quality and value seriously.
We’ll share your comments with the restaurant team and investigate what happened so we can address any issues with preparation and quality. If you’re willing to provide a few more details (date and time of visit, specific items ordered, and whether it was dine-in, drive-thru, or pickup), please let us know here so we can pass that information along to management.
Again, I’m sorry we didn’t meet your expectations. We appreciate you bringing this to our attention.
This place is terrible. We are never coming back. I would avoid it at all cost came in yesterday 9-16-25 around 6.15pm to get a 12 piece meal and whoever works there must not know what parts all come on a chicken. I got a bunch or dry breast and wings. No legs or thighs. Chicken was not spicy just regular dry chicken. Also whoever the (Red Hair Kid) in the dirty hat and clothes working the drive thur had his right hand down his pants then handed the food to us. This is discussing & unacceptable. We throw it away and went else where. Where we can see them prep the food in front of us. I will be contacting corporate about this issue as well. Never coming back again. Run! Avoid it at all cost. Management didn’t even care!
Reply from Popeyes Louisiana Kitchen
2025.09.17
Hi LT11988 — I’m very sorry to read about this experience. That is unacceptable and not the standard we aim to deliver.
Thank you for calling out the specific issues — receiving only dry breast and wings instead of a full meal with legs and thighs, the chicken being dry and not spicy, and most importantly the unacceptable hygiene concern you described. We take allegations about employee conduct and food safety very seriously.
We will look into this matter with our restaurant team and management right away. We will review how orders and portioning are being handled, reinforce our food-prep and seasoning standards, and address the reported employee behavior and hygiene concerns with the staff. Your feedback will be used to help prevent situations like this from happening again.
If you’re willing to share any additional details that could help our investigation (date and time of visit, what you ordered, or any other specifics), please provide them directly to the restaurant manager so we can follow up thoroughly. Again, I’m very sorry this happened and appreciate you bringing it to our attention.
Thank you for calling out the specific issues — receiving only dry breast and wings instead of a full meal with legs and thighs, the chicken being dry and not spicy, and most importantly the unacceptable hygiene concern you described. We take allegations about employee conduct and food safety very seriously.
We will look into this matter with our restaurant team and management right away. We will review how orders and portioning are being handled, reinforce our food-prep and seasoning standards, and address the reported employee behavior and hygiene concerns with the staff. Your feedback will be used to help prevent situations like this from happening again.
If you’re willing to share any additional details that could help our investigation (date and time of visit, what you ordered, or any other specifics), please provide them directly to the restaurant manager so we can follow up thoroughly. Again, I’m very sorry this happened and appreciate you bringing it to our attention.
went in here to order something on a Sunday . It was quiet and clean . Tabitha was very helpful , friendly and respectful from the time we entered . We had some questions about a coupon she was understanding and even helped us saving money . Also offered drinks for the wait of the food. Thank you Tabitha and good way to represent Popeyes
Reply from Popeyes Louisiana Kitchen
2025.09.08
Hi VShanell Ballard,
Thank you for taking the time to share your experience. We're so glad your Sunday visit was quiet and clean, and that Tabitha was helpful, friendly, and respectful from the moment you walked in. It’s wonderful to hear she helped with the coupon, saved you money, and offered drinks while you waited — that’s exactly the kind of service we aim to provide.
I’ll be sure to share your kind words with Tabitha and the rest of the team. We appreciate you recognizing her great work and for representing Popeyes so well. We look forward to serving you again soon!
Thank you for taking the time to share your experience. We're so glad your Sunday visit was quiet and clean, and that Tabitha was helpful, friendly, and respectful from the moment you walked in. It’s wonderful to hear she helped with the coupon, saved you money, and offered drinks while you waited — that’s exactly the kind of service we aim to provide.
I’ll be sure to share your kind words with Tabitha and the rest of the team. We appreciate you recognizing her great work and for representing Popeyes so well. We look forward to serving you again soon!
I have ate Popeyes in general twice .... That chicken was not only cold but disgusting...the biscuit had a metal aftertaste & the pop taste funny ...
Reply from Popeyes Louisiana Kitchen
2025.09.07
Hi Dewaynes Everyday Play,
I’m very sorry to hear about this experience — that sounds unacceptable. Thank you for letting us know. Serving cold chicken and items that taste off is not the standard we expect, and the biscuit having a metallic aftertaste and the drink tasting funny are concerns we take seriously.
We will make sure our team and the restaurant management look into this right away so they can investigate food quality and safety procedures. If you’re willing to share a few details to help with that review (store location, date/time of visit, and how the order was placed), please contact the restaurant directly or provide the information when you can so management can follow up.
Again, I’m sorry we let you down. Your feedback is important and will be used to address these issues and help improve our standards. We appreciate you bringing this to our attention.
I’m very sorry to hear about this experience — that sounds unacceptable. Thank you for letting us know. Serving cold chicken and items that taste off is not the standard we expect, and the biscuit having a metallic aftertaste and the drink tasting funny are concerns we take seriously.
We will make sure our team and the restaurant management look into this right away so they can investigate food quality and safety procedures. If you’re willing to share a few details to help with that review (store location, date/time of visit, and how the order was placed), please contact the restaurant directly or provide the information when you can so management can follow up.
Again, I’m sorry we let you down. Your feedback is important and will be used to address these issues and help improve our standards. We appreciate you bringing this to our attention.