Verified Company
Printondemand is superb. I've been using them for around 18 years now for many publications - and had a number of client managers, including the wonderful Pauline, now unfortunately retired. But Curtis has picked up the baton very ably and is a brilliant chap - very thorough and helpful with my requests at all times. The company has excellent prices - and above all, the print quality is really excellent, both in colour and greyscale. Proofs, boxing up and delivery are always very timely - and the new website dashboard is very helpful. Well done all of the team. You can trust them with your commissions...
I have a beautiful friend Mary Stewart who is 95 years of age! I put this company on to Mary so that Mary (in her own words) wanted to re publish her memoirs with photographs before she dies...
They promised clear communication and a personalised service. This is far from the truth. Weeks went by with no contact and when both Mary and I contacted them they assured us all was well. Then a week later a man phoned Mary and said a draft of her book was on its way. 2 weeks later Mary recieved a call saying they could not print her book due to it being the origanal draft copy and not an electric copy!!
For me its the sheer ignorance and insensitivity of these people...They did not evan mention that the origanal proof could be scanned or evan offer such a service. They miscomunicated in a hurtful way then callously dumped my friend with a phone call and no advice of what her next step might be.
I have now taken this task on board myself.
I do pray that companys like you cease to exist
I am very impressed with Print on Demand Worldwide in many respects, from the initial set up and guidance by Curtis, through to the help of Jen, and those who have be diligent in the production process itself, I thank you all! They understand the personal connection is so important for the customer, something that seems to be lost on many other companies. Producing your own book, as in my case, can be a massive undertaking and took 5 years of research, and I needed that reassurance that the finished product will look as professional as possible to compete. I am pleased to say POD delivered on every aspect. I have a number of people asking me about the best print-on-demand service, of which I recommend POD of course based on my personal experience. Thank you all again.
We worked with PODWW to print our bi-annual comic book for young ecoWarriors. Our account manager, Curtis, held our hand through the entire process, assisted when our digital files were slightly off spec, and made sure we hit the fine delivery timelines - he made the process so reassuring for us. The end quality was better than expected. We will be back to use their Print on Demand option soon, and look forward to publishing the next annual with them too! Thank you!
All-round excellence. Essays about the Great War was my first attempt at managing all the phases of getting a book into print, from writing to copy in hand. Printondemand-Worldwide was the final step. That the firm produced just what I wanted was also due to the unstinting assistance of Curtis Roberts-Argrave who found himself dealing with a digitally illiterate writer. Excellent quality married to excellent value, with punctuality, precision and courtesy all the way.
All round excellence. The finished product was excellent quality and superb value for money, delivered to tight deadlines in difficult circumstances. Holly, our account manager, was meticulous every step of the way, and super-helpful in guiding a novice through the process. Holly and the production teams went the extra mile for us on every occasion and I warmly recommend Print on Demand.
PrintondemandWorldwide have my full recomendation for Value, Goods Delivered, Quality and Assistance when needed. Both Jennifer Brooks and Curtis Roberts Argrave were friendly and patient with me considering the added traumas of 2020 I think they did a superb job for me
Geoffrey Smiles. ‘EX’
Absolutely awful experience with PODWW on our first book.
Extremely poor lapses in communication, continued "machine-breakdowns" when deadlines are approaching and very poor quality printing with a great level of disparity in quality amongst numerous copies of the same publication.
Overall, for the price we have paid combined with the service/print-quality received, I would be certain in not recommending PODWW to any of my colleagues and peers.
They attempt to give the impression of a caring company who put you, the authors, right at the centre of the process, yet when they continually make mistakes, promise phone calls/emails that don't materialize and fail to meet deadlines on numerous occasions, you are left with a feeling of quite the contrary.
1/10 - I would not return. Very poor.
