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Pinky's Nail & Spa

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Pinky's Nail & Spa Reviews

Good rating
4.1
187 reviews Verified
Pinky's Nail & Spa

pinkynailandspa.us

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Reviews ( 184 ) 4.1

Kathy Westrope
Kathy Westrope
2022.07.03
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Reply from Pinky's Nail & Spa 2022.07.03
Hi Kathy Westrope, Providing our clients with a relaxing and unique experience is our goal. Today, time is of the essence, so we make sure you are in and out as quickly as possible. As such, we appreciate the time that you took to write a review for us. By doing so, we are able to improve our services for everyone.
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Nikila Green
Nikila Green
2022.06.22
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Reply from Pinky's Nail & Spa 2022.06.22
Hi Nikila Green, Thanks for your feedback! We are so happy you enjoyed our services. We hope to see you again soon.
Sierra Settle
Sierra Settle
2022.06.15
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Reply from Pinky's Nail & Spa 2022.06.15
Hi Sierra Settle, It was a pleasure to hear about your experience. We are proud of our customers' positive experiences with our business, and we hope we can continue to provide excellent services!
Kryswinger
Kryswinger
2022.05.27
Kelly did an amazing job, the sweetest and very talented 10/10 recommend!!! Been looking for a nail salon to go to regularly and we've found it !
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Reply from Pinky's Nail & Spa 2022.05.27
Hi Kryswinger, You are very welcome! We are so glad that you enjoyed your service. We are looking forward to seeing you again soon.
Kendra Lavergne
Kendra Lavergne
2022.05.05
Liked
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Maddie Cope
Maddie Cope
2022.04.29
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Tee Dee
Tee Dee
2022.04.01
The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday!
The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday! The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday! The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday! The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday! The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday! The customer service was great! However I paid over 115 for pedi/nails which turned out great but my nails..... They have no gloss. Also they are not white anymore. It's as if they used the wrong top coat! I got this done Saturday it's now Wednesday!
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Reply from Pinky's Nail & Spa 2022.03.30
Hi Tee Dee,
Shaquira Shaquira
Shaquira Shaquira
2022.03.13
Great Experience. Clean and calm environment. The staff was friendly, professional, and gentle.
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Reply from Pinky's Nail & Spa 2022.03.21
Hi Shaquira Shaquira, Thank you for the kind words. Please let us know if there is anything we can do for you.
PB_ Kyle
PB_ Kyle
2022.02.28
The main Lash tech/owner was very disrespectful have been coming for almost a year and this time I go into her calling me ugly and disrespecting me cause of acne when y’all aren’t even dermatologist, I will not be coming back and will be making sure all my friends that use her find a new place to go. Acne is not ugly especially when I only had tiny blackheads. everyone is beautiful what how you talk to people.
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Reply from Pinky's Nail & Spa 2022.03.02
We’re sorry to hear you had a negative experience with us. We want every customer’s experience to be the best possible, and we work hard to make sure that happens. It sounds like you may have been misled by our staff which is not what we would like for anyone who visits. Our goal is for everyone who comes in contact with us to feel valued and respected, so if you could please call us, we would love the opportunity to discuss your concerns further with you.
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Raquel Morales
Raquel Morales
2022.02.15
I came here based on the reviews because I was new to the area and boy did they did not disappoint! I love the way my nails came out! This is my new go to nail salon! ❤️
I came here based on the reviews because I was new to the area and boy did they did not disappoint! I love the way my nails came out! This is my new go to nail salon! ❤️
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Reply from Pinky's Nail & Spa 2022.02.16
Thank you for your compliments, we are glad to hear that you loved the experience at our salon. We really strive to take good care of your nails and transform them into perfection. You know that when it comes to getting pampered, there is no place better than us-and we hope to see you next time!
Victoria
Victoria
2022.01.30
Positive
Cleanliness
Professionalism
Punctuality
Quality
Value
My friend and I had such an amazing experience at Pinky’s! Kelly did my nails and she was absolutely AMAZING! She was wonderful to talk to, so sweet, and she did an incredible job on my nails! She even started over on the design on one of my nails because she felt it wasn’t true to the picture and y’all have no idea how much I appreciate her doing that. Love Kelly and this nail salon we’ll definitely be going back!
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Reply from Pinky's Nail & Spa 2022.02.04
Thank you so much for your compliments. We want our customers to look fabulous, that’s why we always strive to take good care of your nails and transform them into a piece of art. You know you are always welcomed at our place and we hope to see you soon.
Maria Sepulveda
Maria Sepulveda
2022.01.23
Positive
Cleanliness
Professionalism
Quality
Value
I love this place. Always professional. Always great work. The best pedicures in town. I do not ever feel rushed and like I am just a number. I come out relaxed, happy and with perfect nails!
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Reply from Pinky's Nail & Spa 2022.01.26
Thank you so much for the great review. It means a lot to us that you had such a pleasant time with us. If you've ever considered giving us another try, know that we go out of our way to make sure your experience is enjoyable. You deserve it.
Julie Paints
Julie Paints
2022.01.20
Positive
Quality
I'm very pleased with my sparkly purple dip powder set. They have been holding out for more than a week now. Excellent job by Jimmy. Very friendly service and relaxing atmosphere.
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Tracy C
Tracy C
2022.01.14
Critical
Quality
Not a good service. Nails did not look good after he was done. After 5 days my new set of dip powder came all apart. He only dipped them twice which most of salons do it 3 time.
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Bailey Retzloff
Bailey Retzloff
2021.12.27
Positive
Professionalism
Quality
It was my first time here today and I will definitely be back! Kelly, did an amazing job on my nails. She was very sweet and painted the exact design I wanted. I would highly recommend this place you will be pleased.
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Reply from Pinky's Nail & Spa 2021.12.30
We can't thank you enough for the amazing feedback for us. We hope to continue providing great service that will help our customers to get the style they want and we appreciate your support!
Alison Mortensen
Alison Mortensen
2021.12.18
Positive
Cleanliness
Professionalism
Punctuality
Quality
Value
Pinky's has been my go to nail salon since I moved to Texas. I always leave relaxed and satisfied every time. ❤️
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Reply from Pinky's Nail & Spa 2021.12.20
Hi Alison Mortensen, Thanks for your feedback, we will keep doing our best to make us better and better.
Sylvia S.
Sylvia S.
2021.12.11
Verified
First time at Pinky's, great experience, great price I had a very relaxing pedicure. I will be coming back.
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Reply from Pinky's Nail & Spa 2021.12.22
It is sincerely appreciated that you took the time to let us know about your experience at Pinky's Nail &Spa. For us, it is very important to know that our customers are satisfied with our salon services.
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Emilia Fager
Emilia Fager
2021.11.30
Positive
Professionalism
Quality
Value
They did exactly what was asked for and took us in five minutes as a walk in at 6:00pm at night. They obviously build relationships with regulars and were very professional. They were gentle and their hand massages afterwards are the best. I will definitely be returning. They were very nice and didn’t create small talk which for an introvert was very nice. Overall great experience and i enjoy the options of care options and colors for polish that they offer.
They did exactly what was asked for and took us in five minutes as a walk in at 6:00pm at night. They obviously build relationships with regulars and were very professional. They were gentle and their hand massages afterwards are the best. I will definitely be returning. They were very nice and didn’t create small talk which for an introvert was very nice. Overall great experience and i enjoy the options of care options and colors for polish that they offer. They did exactly what was asked for and took us in five minutes as a walk in at 6:00pm at night. They obviously build relationships with regulars and were very professional. They were gentle and their hand massages afterwards are the best. I will definitely be returning. They were very nice and didn’t create small talk which for an introvert was very nice. Overall great experience and i enjoy the options of care options and colors for polish that they offer.
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Reply from Pinky's Nail & Spa 2021.12.02
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
David and Ruthie Wu
David and Ruthie Wu
2021.10.02
I've been to Pinky's years before pre-covid and got the mini spa pedicure. It's still available now but may no longer include the scrub. Today, I had the most relaxing pedicures with Culle. I chose the passion fruit pedicure which was $40 and included the scrub, lotion and mask. He massaged my legs during all 3 parts so I felt so pampered! Well worth the money spent! Definitely recommend asking for Culle for the ultimate treatment!
I've been to Pinky's years before pre-covid and got the mini spa pedicure. It's still available now but may no longer include the scrub. Today, I had the most relaxing pedicures with Culle. I chose the passion fruit pedicure which was $40 and included the scrub, lotion and mask. He massaged my legs during all 3 parts so I felt so pampered! Well worth the money spent! Definitely recommend asking for Culle for the ultimate treatment! I've been to Pinky's years before pre-covid and got the mini spa pedicure. It's still available now but may no longer include the scrub. Today, I had the most relaxing pedicures with Culle. I chose the passion fruit pedicure which was $40 and included the scrub, lotion and mask. He massaged my legs during all 3 parts so I felt so pampered! Well worth the money spent! Definitely recommend asking for Culle for the ultimate treatment!
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Reply from Pinky's Nail & Spa 2021.10.04
Our hearts are filled with gratitude for every word you had for us. Thank you David again for spending time writing us the awesome review.
Flordy M.
Flordy M.
2021.09.07
Verified
what a horrible job, I still can't believe it, the heb ones are better  $ 50 went to the trash,
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Reply from Pinky's Nail & Spa 2021.09.30
We are genuinely sorry for what you have been through with us recently on behalf of our staff members. This was not our intention to cause such trouble to you at all. So on top of that, we would like to take responsibility for fixing what we did wrong by contacting our manager or phone at the earliest convenience to make this right! Thank you.