Verified Company
Took the sauce to another table without asking me and my friends.
Didn’t bring me the menu and i have to ask for the menu 10 mins waiting
Ta nói lang thang giữa phố xá lạnh lẽo tại Adelaide này với cái bụng rỗng mà ngó nghiêng hàng quán hai bên toàn bánh ngọt, đồ tàu, đồ Tây mà không thèm ăn nổi miếng gì!!Chợt thấy một quán Phở Nguyễn, mừng húm quẹo lẹ...
Wow.. thần linh ơi, tô Phở ngon tuyệt và cả những món khác đều rất chất... Và lúc này Tớ ngồi viết những dòng comment này cũng là ngày thứ 5 tớ lết mặt đến đây để ăn rồi mua take away về cho người thân và tạm biệt quán mai lại về quê hương.
Các bạn Việt Nam nếu có đến ADL thèm món Phở hãy đến check out Phở Nguyễn một lần nha ❤️
Reply from Phở Nguyễn
2023.10.16
Cảm ơn Trang nhé! Phở Nguyễn luôn muốn đem hương vị Việt đến với Adelaide! Cảm ơn bạn đã chọn Phở Nguyễn.
One of the only places in Adelaide serving northern style pho. Clear and fragrant broth, and authentic in it’s taste but it lacked that “charred” taste in the stir fry beef pho that can be found in more established northern pho restaurants interstate. Overall a good addition to the Adelaide food scene.
Reply from Phở Nguyễn
2023.10.16
Thank you Fiona. We'll take note of your constructive feedback to improve in the future.
Reply from Phở Nguyễn
2023.10.07
Hi Manup Ullas. We are sorry for any unsatisfactory experience. It would be great if you can please tell us more about your experience w us, so that we can improve to serve you better next time. Thank you.
If there is some bean sprouts or Thai basil would be better, overall worth to get a try
Reply from Phở Nguyễn
2023.10.07
Hi EF! Thank you for your recommendation. Our restaurant proudly serves the authentic Northern Vietnamese Pho which excludes bean sprout, Thai basil, and any other boldly-flavoured condiment to ensure the authentic flavour of the beef broth. We have always keep that traditional Northern Pho recipe. Hope you enjoy!
very bad food. not tasty.
won’t come again ever.
if the owner want good reputation, do better food, not deleting people’s truth bad review !
Reply from Phở Nguyễn
2023.10.07
Hi Steven. Thank you for taking your time to leave a review. We apologise for any unsatisfactory experience you had with us. Our restaurant offers the authentic Northern Vietnamese Pho. We understand that customer preferences are diverse and the food may not be to your liking. We hope for your understanding that we try to improve and strive for progress. However, the review session is transparent and we hide no review as we embrace and learn from our customer feedback to improve our service. Above all, thank you for your review.
It’s so good we came back 2nd time for the same meal. Left Hanoi 15 years ago and this meal makes me feel nostalgic about old days! Just a little suggestion if you guys can have more Northern drinks like “trà đá, nhân trần, cafe trứng” in your menu and maybe a complimentary “ trà đá” will help since tap water isn’t available! Please also open another restaurant in Brisbane as well 🤗 no good northern Pho here tbh
Reply from Phở Nguyễn
2023.10.07
Thank you, Duc!
honestly terrible food,
also the food gave me diarrhea after eating.
won’t come again.
Reply from Phở Nguyễn
2023.10.07
Hi Kevin. We are sorry for your experience. Ensuring the highest standards of hygiene during the preparation and serving of our food is always our top priority. We take your feedback seriously and will investigate this matter to prevent any such issues in the future.
Your satisfaction is important to us, and we hope you might consider giving us another chance to provide you with a much-improved dining experience in the future.
Your satisfaction is important to us, and we hope you might consider giving us another chance to provide you with a much-improved dining experience in the future.
worst pho EVER!
the spicy is not for food, it’s industry spicy chill.
besides, no table water ? have to buy?
this is not PHO, this is totally rubbish !
don’t know this shop still exists.
Reply from Phở Nguyễn
2023.09.27
Mate,
You and your girlfriend did enjoy our Pho at first (you finished your stir fried dish and nodded in satisfaction after one taste of our soup) until you decided to add a whole tin of Thai red chilli and 2 spoon of our homemade chilli sauce (it is really spicy).
You asked my staff to give you more soup which is normally $2 charge but we still give it complimentarily.
And now you blame it on us not serving table water which is now a common practice in Chinatown.
We appreciate all constructive feedback, but not to an insult.
Not welcoming back.
Sincerely.
You and your girlfriend did enjoy our Pho at first (you finished your stir fried dish and nodded in satisfaction after one taste of our soup) until you decided to add a whole tin of Thai red chilli and 2 spoon of our homemade chilli sauce (it is really spicy).
You asked my staff to give you more soup which is normally $2 charge but we still give it complimentarily.
And now you blame it on us not serving table water which is now a common practice in Chinatown.
We appreciate all constructive feedback, but not to an insult.
Not welcoming back.
Sincerely.
I love phở
Service friendly I will come back 👍
Reply from Phở Nguyễn
2023.09.23
Thank you!
Reply from Phở Nguyễn
2023.09.09
Hi Elle! Thank you for your rating. It would be great if you could give us more details about your experience so that we can improve our service next time. Thank you for choosing us.
Literally I already got a bad feeling when I entered the shop. When I came in, I don’t know why but the staff made me order first, like i hadn’t even looked at the menu so obviously I was confused and then the two staff made eye contact and started laughing like…. Are you for real? Anyways so I ordered, and then they said “sit anywhere you like” and when I chose a seat by the booth they say I can’t sit there…. Then don’t tell me to sit wherever I like if I can only sit on the chairs. Also the seating arrangement is so bad and close together. But then when I saw caucasian customers come in, they let them take a menu and sit down to look at it???? Why was I made to order immediately?
With the food, the pho was ok, nothing special really. And the sugar cane juice($8 I think), i had one sip and could not finish it. It tasted awful, I’ve had sugarcane juice so many times in my life before and this is literally the first one I’ve never finish, it tasted like mandarin juice. Not to mention , the other tables which got it served was a different colour to mine?…… there’s were not as murky looking as my drink was.
Reply from Phở Nguyễn
2023.09.09
Hi Mike. Thank you for your constructive feedback! We sincerely apologise for your experience. We understand our miscommunication annoyed you. We take your review seriously and will work on it asap to improve our service. Typically we make the customers place the order first to facilitate table management during peak hours, but it is fine if you request for a seat to have a look at the menu before ordering.
Please accept our apology and give us a chance to serve you better next time. Send us an email to hello@phonguyen.com.au to claim the code for our free complimentary meal offer.
Thank you for choosing us!
Please accept our apology and give us a chance to serve you better next time. Send us an email to hello@phonguyen.com.au to claim the code for our free complimentary meal offer.
Thank you for choosing us!
The atmosphere is good very bright and vibrant art work is displayed on the walls.
I ordered the rolling beer stir fried pho it was very delicious and a good portion size, also on the side is an extra serving of chicken, the flavors were really good.
The drinks I ordered were the homemade peach iced tea as seen in the photo not too sweet but still delightful.
Reply from Phở Nguyễn
2023.09.09
Lovely, John!