Verified Company
Absolute lovely food and great service.
Reply from Pentos & Basil
2025.08.01
Thank you for the wonderful 5-star review!
We’re so happy to hear you enjoyed the food and service at PENTOS. Your support means a lot to us — can’t wait to welcome you back for another great dining experience! 🍝💛
We’re so happy to hear you enjoyed the food and service at PENTOS. Your support means a lot to us — can’t wait to welcome you back for another great dining experience! 🍝💛
Celebrating friend's birthday at Pentos & Brasil restaurant.
Thank you Ruzz and his team for the good service.
Will come back again.
Reply from Pentos & Basil
2025.08.01
Thank you so much for celebrating your friend’s birthday with us at Pentos & Basil!
We’re glad to hear you enjoyed the experience, and we’ll be sure to pass on your kind words to Ruzz and the team — they’ll be thrilled to know they made your visit special.
We look forward to welcoming you back again soon! 🎉🍝✨
We’re glad to hear you enjoyed the experience, and we’ll be sure to pass on your kind words to Ruzz and the team — they’ll be thrilled to know they made your visit special.
We look forward to welcoming you back again soon! 🎉🍝✨
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I had a lovely dinner with my family! The food was amazing, especially the Caesar salad – huge and affordable! The salsa risotto was okay, but I absolutely loved the spaghetti with seafood and tomato sauce! The seafood was so fresh. Overall, a fantastic restaurant with delicious Italian and Asian-fusion cuisine!
Reply from Pentos & Basil
2025.08.01
Thank you so much for the lovely review and for dining with your family at PENTOS!
We’re thrilled to hear you enjoyed the food, especially the Caesar Salad and the Seafood Spaghetti — we’re proud to use fresh ingredients and it’s great to know it showed!
Glad the Salsa Risotto still made the cut, and we truly appreciate your kind words about our fusion of Italian and Asian flavours. Looking forward to welcoming you and your family back again soon! 🍝❤️🍅
We’re thrilled to hear you enjoyed the food, especially the Caesar Salad and the Seafood Spaghetti — we’re proud to use fresh ingredients and it’s great to know it showed!
Glad the Salsa Risotto still made the cut, and we truly appreciate your kind words about our fusion of Italian and Asian flavours. Looking forward to welcoming you and your family back again soon! 🍝❤️🍅
honestly food was so mid and underwhelming. wouldnt come back for a second time :) but service was okay
Reply from Pentos & Basil
2025.07.12
Thank you for your honest feedback. We're sorry to hear that the food did not meet your expectations — we always aim to deliver a memorable dining experience, and it’s clear we fell short this time. We’re glad to know the service was okay, and we’ll share your comments with our team to help us improve.
We truly appreciate you giving us a try and hope we might have the chance to serve you better in the future. 🙏
We truly appreciate you giving us a try and hope we might have the chance to serve you better in the future. 🙏
This must have been one of the best dinner experience I have had in an Italian restaurant in Malaysia.
The quality of service & food was exceptional.
The price was also very reasonable for the amount & quality of food.
One thing to note is, you need to make a reservation prior, as the restaurant is quite small.
In addition I would like point out that this was all possible thanks to staff Azhie.
Reply from Pentos & Basil
2025.07.11
Thank you so much for your wonderful review! We're truly honoured to be part of one of your best Italian dining experiences in Malaysia. It means a lot to hear that you enjoyed both the food and service — and we agree, Azhie is truly a gem! We'll be sure to pass on your kind words to them.
Thank you also for highlighting the importance of making a reservation — we appreciate your helpful note to future guests. We look forward to welcoming you back again soon! 😊🍝🇮🇹
Thank you also for highlighting the importance of making a reservation — we appreciate your helpful note to future guests. We look forward to welcoming you back again soon! 😊🍝🇮🇹
Had one of the best duck confit here n for a non risotto lover, I finished the whole portion! The buratta was good but perhaps abit more balsamic dressing. Overall good, will come back
Reply from Pentos & Basil
2025.07.11
Thank you so much for the kind words! We're thrilled to hear you enjoyed the duck confit — and even more so that our risotto won over a non-risotto lover! 😊
We appreciate your feedback on the burrata and will definitely take note of the dressing. Looking forward to having you back again soon for another great meal! 🍽️🦆✨
We appreciate your feedback on the burrata and will definitely take note of the dressing. Looking forward to having you back again soon for another great meal! 🍽️🦆✨
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Good foods
Reply from Pentos & Basil
2025.07.11
Thank you for your review and for saying the food was good — we really appreciate it! We also noticed your 3-star rating, and we’d love to understand how we can make your next visit even better. Your feedback means a lot to us as we continue working to improve. Hope to welcome you back again soon! 🙏🍝
The wait was short enough so that I didn't get bored or hungry. The food is very good for the price. Service not bad, only that the order got a bit messed up, but it didn't really affect the experience. Overall, it deserves more recognition
Reply from Pentos & Basil
2025.06.27
Thank you so much for the great review and honest feedback!Your kind words and support mean a lot to us, and we’re grateful you feel we deserve more recognition. We hope to welcome you back soon for an even smoother experience at PENTOS! 🙏🍝✨
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Had a dinner with my friends on Friday, June 6th. One day after, 3 out of 4 of us has a diarrhea and a fever. Never going back again.
Reply from Pentos & Basil
2025.06.09
We’re truly sorry to hear about your experience. This is very concerning to us, and we take food safety and hygiene extremely seriously. We have not received similar reports from other guests, but we will be conducting a thorough investigation with our kitchen team. Please reach out to us directly at +60123217799 so we can understand more and follow up properly. Your health and feedback matter to us, and we hope to hear from you soon.
To be frank, never had such a bad food in kl ever ! pls if u can't cook , don't bother
Reply from Pentos & Basil
2025.06.09
We’re truly sorry to hear that your experience did not meet expectations. While it’s disheartening to receive such strong feedback, we appreciate you taking the time to share it. We take all comments seriously and are committed to continuously improving. If you’re open to it, we’d appreciate the chance to understand more about what went wrong — please feel free to contact us directly at 0123217799
We ordered the two set menus catered, of which the two appetisers were chicken al allijo and SEA prawn spanish style where both slightly drowned in olive oil and the chicken tasted slightly old but both had good flavours. The main meals of pomodoro pasta with bacon was delicious and the aglio olio with grilled chicken tasted old, the squid pasta was slightly rubbery and not soft, where as the Tigre prawn pasta was delicious and tender. Overall food can be better but next time we would try the gnocchis and risottos, ambience was lovely.
Reply from Pentos & Basil
2025.06.09
Thank you for taking the time to share your honest feedback. We're glad to hear you enjoyed the pomodoro pasta and tiger prawn pasta, and that the ambiance was lovely for your visit. We're sorry to hear that some dishes didn’t meet expectations — especially the chicken and squid. We’ve shared your comments with our kitchen team so we can continue improving. We truly appreciate your intention to return and try our gnocchi and risottos — we’ll make sure your next experience is a better one!
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Very delicious foods. My family and I felt satisfied. Definitely will come back again.
Reply from Pentos & Basil
2025.06.03
Thank you so much for your kind words! We're delighted to hear that you and your family enjoyed the food and had a satisfying experience. We look forward to welcoming you all back again soon! 😊🍝
Food was overall okay, no major complaints, but not quite what I had hoped for.
The sea prawns lacked the "sweet" prawn flavour somehow. The fish sauce vietnamese pasta sounded interesting on paper, but the sauce being quite watery doesn't quite coat the pasta, and the salmon is pretty thoroughly deep fried, so any fresh salmon flavour isn't there anymore.
Reply from Pentos & Basil
2025.06.03
Thank you for your honest feedback. We’re sorry to hear that the dishes didn’t meet your expectations — especially the sea prawns and the fish sauce pasta. We appreciate your comments as they help us improve. We’ll review these items with our kitchen team and refine the flavors and textures where needed. We hope you’ll consider visiting us again to experience the improvements.
We had a great experience there and the foods were good except the mushroom soup which I commented bit watery. The black mussels is highly recommended
Reply from Pentos & Basil
2025.05.19
Thank you for your feedback! We're glad to hear you had a great experience and enjoyed the food, especially the black mussels. We appreciate your comment on the mushroom soup and will definitely look into improving it. Hope to welcome you back soon for another delicious meal!
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